Coolpad India — service not provide/ product quality poor | |||
CoolPad India is not able to provide after sale service. Many times i have contact with them but still no solution received from them. spare parts not available in company also No Authorized service center in delhi Threat call received from Mr Rakesh Help me Dear Mr Rakesh, today i visited your service center and i submitted my handset to Mr Aakash Owner of the Service center they clearly told me they can book handset only after provide the cost of repair before that they can't booked the same. please check the cctv footage with voice recording . and please let me know what the issue if there is some scratch on screen . i don't have any issue with my screen. and i will show & prove you that there is no liquid damage reported in my hand set first . 2nd there is a issue in ear phone jack is free or inside thimble is old and week due to this hands free not working and as per your service eng. they are not able to repair the hands free jack. i said OK then what is the solution they said main board will be replace . is this is way of quality checking from your service center . Mr Rakesh i think your dont have any control on your service center they making phool to customer only. also they commit they dont have any spare in company to replace. and i just received the call from your service center ruby madam say that please visit us once again and will re-check the device and confirm the issue ???????? Thanks Vinni Singhal Was this information helpful? | |||
Coolpad India customer support has been notified about the posted complaint. | |||
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+91 22 3043 0101 [International]
1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
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