Coolpad India — touch screen not working properly

Address:

147001

My coolpad -5, which was purchased on 26/05/2017, was not working due to faulty touch screen. Its, imei number is [protected]. This was handed over to your registered service centre at patiala (Punjab) against acknowledgement on 28.10.2017. Earlier also 2-3 times, i have faced problem, but it was repired. But this time, however, till date it is not received back neither the service centre is giving any satisfactory reply. I again request you get it repaired immediately or send a new handset to me as a replacement as the set appears to be faulty, otherwise i will go to consumer court.
Jp gupta