Coolpad — Replacement of mobile on warranty

Website:

www.coolpadindia.com

Invoice no: s97722/15-16/47594
Invoice date:14-aug-2015
Item code: db3294070
Order no. [protected]
Uborder no: [protected]
Imei no: [protected]


These are the details of my "coolpad dazen 1".
Which was showing 'set restart problem ', also the speakers were not working wel so i went to the service centre on - 21-apr-2016
Jobsheet no: js[protected]

But my smartphone is not fixed yet and there is no responce from the service centre. No one is capable of answering that when will i get my phone back.
As you can see that it has been more than a month now.
I request you to please look after the matter and help me replacing the device with a new one because it is still in warranty period.
Thank you