Corporation Bank — Harassment in issuing an appropriate letter for de-mortgage of property

Address:

121001

I am a retired government officer. I availed a housing loan chome/01/010001 which was released on 22/01/2001 for construction of house on property situated at plot no 173 sector 21a faridabad, haryana. This loan was closed on 07/03/2011. We have taken permission to mortgage from huda in favour of corporation bank. However due to some mistake no dues certificate and release of property letter was not obtained and submitted to huda to de-mortgage the property.

Now i approached branch to issue me such letter so that i can submit the same to huda for de-mortgage of the same. However the branch is harrasing me and refused to issue a an appropriate letter for de-mortgaging my property on the pretext of old matter. They probably shirking work. They want huda to write to them then they will take action. They are not going to take action on the request of me an old customer of the bank.

You are requested to look in to the matter and direct the branch to issue this letter at the earliest.

S n gupta
173 sector 21a
Faridabad
[protected]