Corporation Bank — I have reference number

Address:

577005

Other bank account to my bank account send a amount through a net banking and 3-4 business day go reflect on my bank account but i don't get my money. Then i ask him. Give me reference number. When i ask to corporation customer care services but give me another number to ask me ther. I don't understand why this do with me. Am thinking they slove my problem. I don't understand what i do now. I thinking this time my you will help me. And please don't ignore my complait
A/c no : [protected]
Ifsc code:- corp0000073
Reference number:[protected]