Corporation Bank — money debited from account not refunded

Address:	Faridabad, Haryana, 121001
Website:	mcc.nic.in

Amount of rs11000/- is deducted from my account while doing payment online at mcc website for mbbs registration and transaction failed but amount deducted on 14/06/18 in first attempt at around 9:00pm and then also contact customer care and they told money will be refunded in case of failed transactionwithin 7 days so after half an hour i made the payment again since its the last date to register and this time transaction is successfull but the amount deducted in 1st attempt is still not refunded into my account and its 2 months now so resolve this as soon as possible.
Complain no.- crm[protected]
Date-21/6/18
Faridabad
Haryana
121001