Corporation Bank — no proper response from any staff

Address:

Gwalior, Madhya Pradesh, 474001

I tried downloading my bank statement but i was unable to do it. Customer care knew nothing about the issue, i mailed the issue no response from them in last 6 days.. Even my branch employees were of no help, they replied do whatever you can, go to finance ministry, rbi, better start using offline services than online. Highly disappointed with the bank. I have no clue how to proceed further and deal with such adamant anf non coperative employees and processes.{ corporation bank gwalior main branch - branch code 0344}.