Corporation Bank — otp problem

Address:560076
Website:www.corpbank.co.im

I am having sb/2/5222 with akshaynagar branch bangalore and a debit card [protected] issued. The problem here to highlight is that i am not getting otp in time after effecting any transaction through this card and the otp is sent to me after 15 to 30 minutes. By that time the transaction gets cancelled.
I have sent many mails regarding this matter to solve this but the concerned department hasn't taken any action.
I request you to solve this immediately or else i have to approach the ombudsman for the lose i incurred.

Sureshbabu
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I was trying to make payment and it failed but my money got deducted from my account. Pls help.

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    Corporation Bank Phone
    +91 80 2660 2500
    +91 80 2660 0587
    Corporation Bank Address
    Fts Centreshresta Bhumi, Door No: 87, K R Road, Bangalore, Karnataka, India - 560004
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