[Resolved]  Corporation Bank — poor customer service

Address:

Chennai, Tamil Nadu, 600042

We visited the velachery branch (Branch code: 2109) for doing rtgs transaction on 23.01.2019. We submitted the cheque and neft filled form to ms. Meenakshi who is the staff at the branch. She told that there is some network connectivity issue in the branch and maximum 2 lakhs can only able to the rtgs transaction and also she stated that it will be done within 3-4 hours. We have been waited for whole day till midnight of 23.01.2019. But, nothing happened and moreover we didnt get any updates from her. By next day, (I. E) 24.01.2019 we asked the status. She given the reply in irresponsible way that she has not done our rtgs transaction. Always she is used to give the reply in arrogant manner and shouting in the branch in front of the customers. We felt very bad and depressed by such kind of arrogant behaviour of ms. Meenakshi. Hence, kindly take necessary action not to happen the same kind of horrible situation to other customers also.