Corporation Bank — Poor service by the corporation bank

Address:

403707

Hi
I am savina raicar i had transferred some amount online from uk through net banking on 08/08/2016 in my account at corporation bank navelim-goa. When i called the bank on 20/08/2016 they told me the money is not yet received told me to check online transaction. I checked and called again they took the phone and kept it on hold for half hour. When i called again the phone was outservice. Again i tried but the didnot provide me proper service. Its was really upset with the bank. I have still not got a proper response from the bank nor did i receive my money in the bank
Please look into this matter
Thanking you