Corporation Bank — Qab charge deducted

Address:

110057

Dear Sir,
SB a/c No. [protected]- Levy of QAB charges
I am maintaining a Savings Bank a/c with your Vasant Vihar Branch Delhi. When I recently got the passbook completed, I was shocked to note that the Bank had deducted Rs.115 towards QAB charges during the previous one quarter for not maintaining the minimum balance in the a/c. "As per present CBS guidelines of the Bank the customer should maintain minimum balance Rs.500/- in SB a/c at every time/ date and if the balance goes below Rs. 500/- even on a single day in any month then QAB charges Rs. 150/- is debited from the a/c by the system.".

I was never informed by the Bank of the above change in the bank rules either orally or in writing, except for the above letter and I am maintaining the minimum balance of Rs. 500/- since then.
Had I been aware of the changes in the minimum balance and the CBS, I would have certainly complied with the same instead of waiting for the bank to debit Rs. 115/- to my a/c in this regard and cry at a later date before the Bank.
I request you to please look into the matter and reverse the QAB charges levied illegally in my above SB a/c, under advice to me.
An early response in the matter is solicited.
Yours Faithfully,
Amresh Kumar Mandal
A7, 2nd floor Achrya niketan
mayur vihar delhi-91
Mobile No. [protected], [protected]