Council Of Architecture — Refund of money for deduction and showing unsuccessful transction

Address:New Delhi, Delhi

Dear Sir, I attempted to pay fee for form on 13.06.2015 both attempt were unsuccessful and money was deducted from my account. On inquiring the bank, I was informed that the payment was successful and the money was payed to merchant. The details as received from bank is as follows Merchant Transaction ID TPSL ID Bank Ref ID Amount Merchant Name payment_date Status Transaction Date TX59MXCRPG9HYH [protected] [protected] 1260.69 Council of Architecture 15-Jun-2015 SUCCESS 13-Jun-2015 TXNT46NADTXXSK [protected] [protected] 1260.69 Council of Architecture 15-Jun-2015 SUCCESS 13-Jun-2015 On repeatedly getting the message o[censored]nsuccessful transaction, I made 3 attempts of payment and in last attempt I succeeded but the money paid for previous 2 transactions have not been refunded which is because to your system failure. Please refund the money because of your system error. Thanking you for the same.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Council of Architecture customer support has been notified about the posted complaint.
Complaint comments 

Comments

Evenn after so many days the issue havent been resolved. Counsil of Archeticture havent shown any intrest in solving the problem.
Hi i am Neha lad. I have passed B.Arch in june 2015 from Shivaji university Kolhapur, Maharashtra.I have submitted (send by courier) registration form & all documents required, in may 2016.but as per specification the registered certificate should come at my given postal address in august or September.
But still not received yet.
Sir, we send application on 14 dec 2016 ( application id 82352) with bank challen and provisional certificate and all mark list.
From that time we are trying to contact you through phone call and email but no one responding from last two month.
I want to know why my application did not process.

[protected]@yahoo.com
Waiting for answer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Council of Architecture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    69
    Pending
    0
    Resolved
    3
    Council of Architecture Phone
    +91 11 2465 4172
    +91 11 2464 8415
    Council of Architecture Address
    India Habitat Centre, Core 6A, 1st Floor, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Council of Architecture contact information