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India Post Customer Care
Ministry of Communications & Information Technology
| Website: | www.indiapost.gov.in |
Meghdoot Bhawan, Link Road New Delhi New Delhi District Delhi India - 110001 |
Customer Care Phone Numbers and Contacts
Toll-free:
Mobile:
Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194
Additional info
Regional Contacts
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838
Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
View More Information... Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
India Post related photos (1021)
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India Post Complaints & Reviews
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India Post — lazy and careless postmaster | ||
Mñ Mñđp Đhįwľ on Sep 16, 2019 | ||
Sir, I'm really upset from the postmaster of my village .. Respected sir, yesterday I visited to his home to take my adar card but I'm informing you with sadness and anger that he didn't took me seriously and was busy in his works . He just told me to go to their second home but one women there said " they don't have "then I agian went to him and he said it is not his work and I came back...I was in anger seriously. respected sir, I request you to take stirct actions against him so that in future nobody like me would suffer . Thanks sir.... | ||
 Read comments |  Neighbours | |
India Post — not received my parcel since last 20 days from jaipur to gurgaon | ||
Ak akj01 on Sep 16, 2019 | ||
India Post Department is sending a parcel since 26th August 2019 and today is 16th September 2019 (from Jaipur to Gurgaon), they are still clueless on where exactly the parcel is. They FALSELY updated online that the parcel is delivered. But the receiver (I) haven't received any parcel yet. Pathetic services from India Post. When you try to lodge a complaint, customer care disconnects the calls. Finally after several calls & Wasting so much of time, was able to lodge the complaint without any resolution time.... | ||
| Read comments | Postal & Delivery Services | |
India Post — debit card not received | ||
Ak akku2410 on Sep 15, 2019 | ||
I did not receive my debit card.. When i checked the status using track consignment using post website it shows item bagged at kol ap nsh Please help me as soon as possible... And how can i get my debit card back. Also attaching the tracking status so that it will be easy for you people to resolve the problem... Please help me as soon as possible as its urgent.. Thanks and regards... | ||
| Read comments | Banks | |
India Post — no online tracking update since 31/08/2019 | ||
Sh Shushovandey on Sep 15, 2019 | ||
I have sent two parcels via speed post on 28/08/2019. I got last tracking update on 31/08/2019. It has been 14 days and i have no idea where my parcels are. I tried to call destination head office that was last mentioned on the tracking website but they won't pickup my calls. After that no whereabouts of those parcels. I want update on those parcels. Thank you. Ew[protected]in Ew[protected]in... | ||
| Read comments | Postal & Delivery Services | |
India Post — my usps item departed delhi airport but not delivered to mumbai | ||
Ya YashBodalkar on Sep 13, 2019 | ||
My usps item was supposed to be delivered to mumbai in march of 2019 but it still hasnt been delivered. It says your item departed a transfer airport in indira gandhi intl, delhi, india on march 26, 2019 at 11:33 pm. The item is currently in transit to the destination. Tracking number is um[protected]us. Went to the post office they couldnt help... | ||
| Read comments | Clothing, Shoes & Accessories | |
India Post — not received speed post letter to my house. | ||
Sh Shekar Nagaraju on Sep 13, 2019 | ||
I am not receiving my speed post letter to my home. I have to received my speed post letter from times of india. I have not recieved the letter to me as it was sent back. On dated 26.08.19 one money order has been sent to my home from bangalore, but till date i have not received. Pnr no.[protected]. Please look into the matter. My email id is [protected]@gmail.com... | ||
| Read comments | Postal & Delivery Services | |
Speed Post — not received my aadhar card | ||
Su sushantkumar bhoyar on Sep 12, 2019 | ||
Dear sir/ madam, I am sushant bhoyar. I applied adhar card. And the card is dispatched sented by india post my consignment no[protected]in. When i tracked my post status in website it shows already delivered to hinganghat s. O (18/06/2019) the postman said to me on one posts are not received on my name. But already delivered to hinganghat s. O it shows. But i can't received my article. So kindly please solve my problem... Thanks & regard Sushant bhoyar Mob.[protected]... | ||
| Read comments | Other | |
India Post — courier stuck in dimc new delhi 110002 since 8 days | ||
Am amansharma77 on Sep 12, 2019 | ||
Hi team, My courier has a very important product from netherlands. It was received by india post on 5th of september and hasn't moved since then. Please find the tracking id : ru[protected]nl. Its really delayed please look into it. There is no tracking no from inida post too. If there is any custom duty needed from post side i am ready to pay. But atleast transfer the product.... | ||
| Read comments [1] | Postal & Delivery Services | |
India Post — non delivery of article speed post | ||
Dr Dr. Junaid on Sep 11, 2019 | ||
The transaction of the article was done on 02 sept 2019 from srinagar kashmir to mumbai. The parcel has not yet been delivered however being a speedpost. The product is a medical product and i need it badly here as i am in tata hospital mumbai for cancer treatment. The speedpost number is ee[protected]in. They ignore even after lodging a complaint...... | ||
| Read comments | Postal & Delivery Services | |
India Post — speed post india post parcel in jamdoli so since 6 days | ||
Aj Ajay_Dhillon on Sep 11, 2019 | ||
I have not receive my package. It was sent from delhi on 2/09/19 and it reached jamdoli s. O. On 5/09/19 and it has been 6 days it has not been delivered and stuck there. Tracking no - - ed[protected]in Event details for : Current status : item received Date time office event 05/09/2019 10:10:46 jamdoli s. O item received 02/09/2019 16:24:21 keshavpuram so item bagged 02/09/2019 15:26:59 keshavpuram so item booked... | ||
| Read comments [1] | Postal & Delivery Services | |
India Post — registration certificate courier related | ||
Am Amod Choudhary on Sep 11, 2019 | ||
Hi, We had purchased two wheeler on 19 apr-19 but registration certificate not received till now. Shopkeeper provide me below tracking no. For registration certificate but i have not received yet post office also denied to help they saying we do not have any courier. Please look into this and help me. For more info i am attached screenshot of courier status. Tracking no. Ja[protected]in... | ||
| Read comments | Motorcycles & Scooters | |
India Post — package stuck at mumbai foreign post office (office of exchange) | ||
Jo jobly on Sep 10, 2019 | ||
My package with tracking number [cp[protected]qa] is stuck at transfer from office of exchange (Inb). At mumbai foreign post office, next stop ahmedabad sub fgn po, india since 04th september 2019. The package is being imported from qatar post and contains one pair used cloth (Paint & shirt) for size purpose. I tried to call india post customer service, but no luck. Please try to update the system so that i can know where my parcel exactly is.. Thank you... | ||
| Read comments | Clothing, Shoes & Accessories | |
India Post — my letter is in mumbai airport sorting office | ||
Ra Rakshit Puri on Sep 10, 2019 | ||
Dear sir, I have posted my letter through registered post from amravati to canada and in status it is showing mumbai airport sorting office - item bagged. It was last updated on 07/09/2019. After that it is not updated by indian post. I want to know where is my letter. The tracking number is rm[protected]in. I want to know where is my letter. Its very urgent.... | ||
| Read comments | Airlines | |
India Post — speed post (el107715282in) not delivered | ||
An Anu1408 on Sep 10, 2019 | ||
Dear sir/ madam My speed post no el[protected]in still not delivered to mentiond address. And this article is received in nsh 1 cbpo delhi on 28/08/19 but not yet delivered to secondrabadh address. It contains important documents. Please kindly return the article if its unable to deliverd the mentioned address. And kindly update the details of this courier. And i also post a complaint online in the speed post cite with complaint number [protected].. But ther is no further information or update about this courier... | ||
| Read comments [2] | Postal & Delivery Services | |
India Post — cr925262395sg speed post parcel from singapore to india | ||
Ja Jasmine Lee on Sep 9, 2019 | ||
I refer to consignment note number cr[protected]sg parcel from singapore to india, tracking date on 9 sep 2019 at delhi foreign post office, remarks shown:- "awaiting presentation to border agency/s", these are just free samples t-shirts to sakya college monks, no one contact about this matter, very dissappointed of their service. Please deliver door to door as soon as possible, much appreciated, thank you.... | ||
| Read comments | Clothing, Shoes & Accessories | |
India Post — i have lost my recurring deposit passbook and the office is not taking any action | ||
98 9897geeta on Sep 9, 2019 | ||
I am geeta rana from dalanwala dehradun and i have lost my pass book 1 year ago and informed them on 1september 2019. One year ago i got a serious accident and i could not pay the left amount but still i have 12000 amount in post office but they are not taking action. I have went several times to know the status, but their slow response and rude behaviour made me to write this. And i have still not recovered from the injuries caused by accident and they are calling me everyday.... | ||
| Read comments [2] | Postal & Delivery Services | |
India Post — i am not getting my posts or letters from my local post office ezhukone, anakottoor post, kollam, kerala. | ||
Bi Biju Chandapilla Luckose on Sep 7, 2019 | ||
Sir, i am regularly not getting my letters or speed posts sent in my address. Every time they do not deliver my letters i have to go and collect my speed posts in person to the post office. On 26 aug 2019 my vehicle rc book was sent through speed post tracking number (El[protected] in) srto kottarakara. My postal address is clear with my phone number on the envelope cover. This time also local post office anakottoor without any intimation to me have sent back my letter telling that addressee cannot be located. I am struggling. I can go and get this from the post office if they give me an intimation... | ||
| Read comments | Postal & Delivery Services | |
India Post — transfer from office of exchange (inb) since 3 days | ||
Am amansharma7 on Sep 7, 2019 | ||
Hi, my courier has reached india, dimc new delhi 110002 with tracking id ru[protected]nl. But i am not able to contact the post services and since 3 days the status is showing as transfer from office of exchange (Inb). I am not able to track or get any confirmation from india post on email or phone. It contains an important item which i need as soon as possible. Please try to look into this. Regards, Aman... | ||
| Read comments [2] | Postal & Delivery Services | |
India Post — international speed post not delivered/missing | ||
Cc Ccrim on Sep 7, 2019 | ||
I have an international speedpost parcel being sent to me from uttam nagar, delhi india to glenfield, sydney australia Tracking id is: ed[protected]in. The item was shipped on 29th august 2019 and was due to be delivered last week, however it has not arrived. The tracking advice has shown as “item dispatched” from uttam nagar s. O. Since 29th august with no further update. I raised a complaint to india post with complaint id [protected], however there is no response on this. Furthermore the sender and i tried to call indiapost to get answer and also reached out on twitter, but still no... | ||
| Read comments | Postal & Delivery Services | |
India Post — custom retained international parcel in mumbai for unspecified reasons | ||
Ma Manish Kurle on Sep 6, 2019 | ||
I sent 5 items including 4 mouth organs and 1 fitness tracker through royal mail uk parcel service to an address in indore, india valued at around £150.00. The item was posted on august 28, 2019 from the uk and today i see the message on indian postal website mentioning that custom retained my parcel for unspecified reason. I have no contact information for relevant customs office. Please help. My phone number is [protected] Parcel tracking number is lb[protected]gb I have also uploaded the tracking screenshot for more information. Thanks,... | ||
| Read comments [1] | Movement & Delivery | |