India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 4%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (950)

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India Post Complaints & Reviews

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India Post — multiple parcels getting stuck in transit

 Sid1459 on Jun 17, 2019
These parcels were from china By ali-express using India post. It has been around 3 months since these parcels have been ordered. Seems like they are stuck somewhere in between transit. please look into the matter and resolve the issue as soon as possible.
Parcel Tracking ID (given by ali-express) is :-
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — unable to track speed post delivery

 Manoj Kumar112 on Jun 17, 2019
I got a message that my new debit card is dispatched on 12062019 through speed post no
JA[protected]IN. Whenever I try to track this post showing that unable to get consignment details. Its almost one week over from the day I got this message. I am leaving my town within two weeks. So, please solve this issue as soon as possible. If there are any steps that I can take please let me know....
Complaint comments  Read comments Complaint category Banks

India Post — rv916805734cn foreign parcel delayed

 nairkp on Jun 15, 2019
Tracking ID RV[protected]CN

online tracking shows as on 28th May further update even today 15th June

shows has been despatched to Bangalore from Kolkatta on 28th May, 2019

ITEM n° RV[protected]CN new search
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
5/21/2019 1:23:00 PM China Receive item from customer (Otb)
5/21/2019 1:42:00 PM China DONGGUAN Receive item at office of exchange (Otb)
5/21/2019 2:10:00 PM China DONGGUAN Insert item into bag (Otb) KOLKATA AIRPORT...
Complaint comments  Read comments [4]Complaint category Computer Hardware

India Post — courier arrived from united states

 PrasadGooner on Jun 14, 2019
I ordered a laptop from eBay, It was shipped from United States on 28th May against Consignment number CF[protected]US and it reached India long back on 4th of June in Delhi and it was in Delhi for about 6 days got a customs clearance from there after that it was sent to Mumbai and there it has been “RETAINED BY BORDER AGENCY/SECU“ this is what I’m getting right now no reason is specified.

I need a reason why it’s on hold as it’s already delayed and my other question is if Delhi customs gave a clearance to that why did Mumbai customs put it on hold ?...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

India Post — product stuck at kolkata foreign lcao for 22 days

 Manav Dahiya on Jun 13, 2019
It's been 22 days and my product stuck at KOLKATA FOREIGN LCAO. No updates on India Post website too. Tracking # RP[protected]CN
Can you please look into this issue and arrange the delivery ASAP.

I have been trying to reach KOLKATA FOREIGN but they do not have any contact number. Really do not understand how can they keep the product for so many days without any reason. Horrible service...
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — one speed post having reference code eq945872603in

 Prerit Ranjan on Jun 13, 2019
One speed post having reference code EQ[protected]IN dispatched on 4.6.19 to Purnia, Pratap Nagar, Madhubani, Purnia pin code..854301 but not reached till today in spite of several reminders to concerned post office staffs . In fact not tried to trace address excusing insufficient address. I sincerely request you to kindly deliver the document at the earliest.
Prem Ranjan
C/O TP Keshri
Pratap Nagar
Pin code..854301
Mobile number..[protected]
Email address.. [email protected]
Complaint comments  Read comments [1]Complaint category Credit Cards

India Post — misplaced parcel

 Danwayne4951 on Jun 12, 2019
Dear Concern,
I ordered a pair of reading glasses from London and after tracking the article online it has stopped on 6th June as the last date wherein the tracker says that an “unsuccessful delivery attempt” and that the item has been redirected.
I have tried calling IGNOU S.O but no one answers the call. I have even tried enquiring from the NSH New Delhi and foreign post office but even they couldn’t locate my item.
Item Booking Date-30/05/2019
Tracking Number- LP[protected]GB...
Complaint comments  Read comments [3]Complaint category Government Organizations

India Post — acknowledgement receipt is not received yet.

 Vasundhara Enterprises on Jun 12, 2019
Dear Sir,
I am an Adv. Kuldeep Praksh Bonde. R/o Mangilal Plots, Camp Road, Amravati. 444602. I've sent NOTICE to SUBHASH GAWAI BY REGD, POST WITH A/D on the Date of 10th May 2019 at the time of 17:26 min from RL Amravati RMS counter no.2 till now I didn't receive Acknowledgement of that Notice. so please Send me an acknowledgment of Notice Received by SUBHASH GAWAI or not....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — my parcel has not got any update from 4 days rb763414921sg

 Meena Shukla on Jun 12, 2019
My parcel no. RB[protected]SG is showing edi recieved not updated it since then

6/7/2019 8:21:00 PM Singapore SINGAPORE S06 Insert item into bag (Otb) KOLKATA AIRPORT SORTING OFFICE
6/8/2019 8:55:00 PM Singapore SINGAPORE S06 Send item abroad (EDI-received) A KOLKATA AIRPORT SORTING OFFICE

please help me get my parcel soon as possible it hasn't got any update since then i need the parcel ASAP...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — product delivery problem

 Chanchal pramanik on Jun 12, 2019
My percel return ed back to Chennai. 03 April. track show that Kolkata foreign LCAO incert into bag(otb)c. Chennai airport sorting office. My percel number RY[protected]SG. I bought this 25th January. Dharmatala so attempted delivery. But I was on leave. I went to the post office and saw the percel.but they refused to give it as they have already returned it to the RMS Kolkata. please help me sir...
Complaint comments  Read comments Complaint category Electronics & Appliances

India Post — delivery of parcel sent from germany via dhl

 MBMenon on Jun 12, 2019
I sent 6 boxes of parcel via the DHL-Germany (24th April 2019) service to be delivered to a Noida Address of my In-Laws. All were perfectly packed boxes containing used stuff which were being transferred to India as part of me moving back to India after 12 years of NRI life. They charged 100EURO/box. I have already received 5 of the boxes and carried it myself home from the post office. All of them completely damaged with most of my books, photo frames broken beyond repair. Even though, I should be granted complete duty-free transfer of my used stuff, the Indian Post has collected already more than...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — parcel stuck at kolkata foreign lcao

 roshan.fernandes on Jun 12, 2019
Parcel Id 1. RP[protected]CN
2. RP[protected]CN
3. RP[protected]CN
4. RP[protected]CN
The most pathetic service ever. My four shipments are stuck in kolkata foreign lcao since[protected]. No update whatsoever after that. No movement. No response from india post twitter handle or any officials of west bengal postal department.
Pathetic. Atleast a response would have been highly appreciated.
I know they have immense workload as this being a festive season and there will be huge parcels load but a offical online response would have been a great placebo...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — passport not delivered due to insufficient address

 Avdhoot Shimpi on Jun 11, 2019
My passport was not delivered due to insufficient address even when the address was properly given and verified by the police verification.What should I do to get it delivered?

This is the original message sent by the passport seva kendra

Passport No. Z5579133 dispatched on 10/06/2019 and can be tracked using Speed Post Tracking No. PP[protected]IN...
Complaint comments  Read comments Complaint category Passport Services

India Post — delivery missent

 Santamaria on Jun 11, 2019
Sir /mam,
I had sent a speed post parcel from Aluva to Hyderabad. And when I tracked my post it was missent and is now at the hyderabad nsh. I would like to deliver it to the right person. I think there was a mistake in the address of the recipient. So I would like to provide the right address below:
To, .
Email:[email protected]
(training student) Asian Sports Centre Badminton, Hyderabad, Telangana
(Near to Bandlaguda Time School)
Velly View Enclave
Bandlaguda Jagir
Hanuman Nagar, Rajendra Nagar, Agricultural Research...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — voter id card not gave by postman pradeep (post office karawal nagar).

 MohitMishra515 on Jun 11, 2019
Respected Sir/Madam,

I request you to help me get my wife's voter identity card.My name is Mohit Mishra. And I applied for online voter ID. The voter ID was prepared on March 23, 2019 and I got the number of voter ID card, which is NSF3694866, but so far postman Pradeep, who is from Post Office Karwal Nagar, speaks that I have not received the voter identitiy card.

When my father went to the election office, the officer said that on March 29, 2019, the voter's identity card has passed from here. Ask your postman. When I asked the postman, then postman Pradeep ji says...
Complaint comments  Read comments [1]Complaint category Other

India Post — postman denied to give my pan card

 Rahul [email protected] on Jun 10, 2019
Respected Sir,
I Shashi Shekhar Sharma from village Bakraur, police station Bodhgaya, district Gaya, 824231, Bihar, recently got a call from the postman regarding my pan card.
A postman named 'Ishwar' living in Bakraur village denied to deliver my pan card on the mentioned Permanent address. Since I was out of City so I told my younger brother to go to him and collect my pan card but postman refused to give him my pan card and he again called me and told me that I am not going to get my pan card without offering him kharcha pani(money). On this I told him that I am going to make...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — not receiving international parcels

 Tanya1986 on Jun 10, 2019
I am Tanya Madra, staying in sector 23, Gurgaon. I am writing this to inform you that I have been not receiving my international parcels (6 parcels in total) from last 7 months. The branch which delivers the parcel in our area is Palam Vihar branch. Earlier there was no problem, but from the time our area postman had changed I am not getting my parcels. I had informed the same to the post office as well, but no action has been taken yet. I want you kindly look into the matter....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — not getting cancer patient pension through money order

 shreejithj on Jun 10, 2019
I as a Cancer patient is receiving an amount of Rs. 1000 every Month. But since last two months (i.e. April & May) I'm not receiving the same. Booking office Chengannur HO & Office of Payment Ala SO Alappuzha(689126) has succefully redirected the outstanding amount to the receiver Post Office Silvassa (396230).
But the Silvassa Post Office is not claiming that they have received any amount via Speed Post.
Here is my Consignment no.[protected] .
So I hereby Requests you to please see to it and Help me out & handover my amount as if as possible.
Thank you...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — order stuck

 Swagat Kumar Behera on Jun 9, 2019
Hello sir, my order has been stuck in Kolkata foreign LCAO for the past 4-5 days and there is no further update .Please do deliver the product very soon as I need them.
My tracking number- RB[protected]SG

It's showing - Transfer from the office of exchange(inb) from the past 4-5 days and it's not moving . I had ordered it from Aliexpress, Source country being Singapore
Please do deliver me quickly 🙏...
Complaint comments  Read comments Complaint category Electronics & Appliances

India Post — non delivery of a speed post to italy

 Meera Curam on Jun 8, 2019
Dear sir
I am Bharath Curam and I sent a parcel to my son Arjun Curam residing in Milan, Italy via Speed post, India post. It was booked on 8th March 2019 and was supposed to reach in 2 weeks. Till today it has not reached, even though we have complained none responds to what has happened to the box. It has clothes and dry food items such as powders . I have gone many times to the post office but no response. Please help us to find and get the box back.
Bharath Curam...
Complaint comments  Read comments Complaint category Government Organizations

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