I’m extremely disappointed with the delay in delivery of my Speed Post parcel, which has been stuck at Rohtak NSH since 8:00 AM on 28 June. The parcel was dispatched from Rohtak TMO at 9:57 PM the previous night, yet it was not scanned at NSH until the next day at exactly 8:00:00 AM. That means it took nearly 10 hours to move within the same city, which is highly unreasonable and suggests either delayed handling or late scanning.
Even more frustrating is that it has now been over 12–13 hours since that scan, and there has still been no dispatch update. This kind of delay completely defeats the purpose o[censored]sing Speed Post for time-sensitive items like debit cards.
I’ve also had previous bad experiences with Rohtak NSH, where parcels were delayed without explanation or proper tracking updates. It seems to be a recurring issue — inefficient bagging cycles, delayed dispatches, and system-generated timestamps that don’t reflect real-time movement.
I request India Post to urgently investigate this delay, ensure the parcel is dispatched immediately, and take steps to improve the operational efficiency and transparency at Rohtak NSH. Customers deserve better service from a premium delivery option like Speed Post.
India Post customer support has been notified about the posted complaint.