India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 3%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post Complaints & Reviews

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India Post — status of item no. ed433770909in

 rajivarora on Sep 22, 2018
It has been more than 3 days since the bag despatched to new delhi rs tmo. But there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item no is ed[protected]in....
Complaint comments  Read comments Complaint category Employees

India Post — some items out from my parcel

 Vishan kokra on Sep 22, 2018
I have book my parcel from st rd pilibhit pin 262001 on 14/09/2018 to bangalore pin 561203 consign no [protected]in and parsel received on20/09/18 but parcel open by some one and i have loss two thousand rs my parsel was packed in cotten bag than in polithin from salotap around the parcel. So pl give my loss rs 2000/ if not paid i will go to upbhokta toronto for claim...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — anker sound core motion b speaker missing from percel , percel was repacked.

 Ranjit mandal slg on Sep 22, 2018
I ordered anker portable speaker (tracking id RB[protected]SG) from
Order handed over after 6days from the date of reaching local distribution center.
I visited post office (rabindra sarani pin 734006). Opened duct tape found item missing, percel empty .I denied to accept. They forced to take. We verbally fight . Asked for acknowledgement letter. They denied. Visited higher authority .after a whole day running here and there next day higher authority accepted my written complain.before my many percel was undelivered, maximum delivery date over.india post has employed a...
Complaint comments  Read comments Complaint category Electronics & Appliances

India Post — unable to get consignment details

 Tanmay Chatterjee on Sep 22, 2018
I sent my Application Form to Jharkhand PSC, Ranchi (Pin- 834001) from Burdwan RMS (Pin- 713101) on 20.08.2018 by SPEED POST. It has been over a month since despatch. Still, whenever I try to track the parcel on official India Post site, it's showing me "Unable to get Consignment Details, Please try after sometime" Please help me out. My Consignment No.--EW[protected]IN...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — parcel not received and tracking status not updated

 Hemnath A K on Sep 21, 2018
A parcel has been sent from NIWARI S.O (Pin code - 472442) bearing the consignment number CI[protected]IN on 12.09.2018 to Melakottaiyur S.O (Pin code -600127). It has been more than 8 days and still i did not receive the parcel. In the online tracking, the last update was done on 14/09/2018 like "From PH AGRA FORT Item Bagged to PH HYDERABAD". After that no update has been done. I have attached the screenshot of the tracking status herewith. So, I request you to kindly update the status of my parcel and make it to reach me within the stipulated time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — posts are not delivering to correct address

 Somasekharreddy.bodala on Sep 21, 2018
Postman is not delivering the posts to the correct persons. Instead he is delivering to somebody in the villages ordering them to deliver to the respective persons. Due to that, still i had received my marklist which had sent by the institute 6 months before. Not only me, so many people were missing their important letters or else receiving lately.
It is better if he gives to the addressed person or his family or his relatives atleast instead of giving to unknown persons in village, by that they were forgetting to deliver to the addressed person s.
Kindly iam hoping you will solve...
Complaint comments  Read comments Complaint category Institutes

India Post — consignment no: el775708494in

 suju_mini on Sep 20, 2018
On 16/06/18 i had posted a item from kerala to ambedkar foundation delhi through speed post
And it was supposed to reach on or within 20th of june. But the tracking status shows that its received in nsh new delhi on 25th but its not moved further.
After that when tracking the consignment number it is found that "the consignment number is not found" what will i do now? Kindly please do the needful...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — rc book not delivered

 sandeep kadre on Sep 20, 2018
Rto pune — not received original rc book from rto even after 2 years of purchase

I had purchased my car in march 2016 for which i have not received the rc book from the rto, pune. I went to collect the same on 15/09/2016 to rto office. They sent me to gpo pune to collect the rc book but instead the gpo officer told us that we should fill up a complaint form to speed post as the rc book was failed to be delivered by them and count be found at their office. I then went to submit the complaint form at speed post office near parcel office - pune station. Where again i was given a letter...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — parcel/courier not delivered to home

 Afzal690 on Sep 20, 2018
Dear sir,
This is to bring to your notice that a call was received from titagarh post office regarding a courier on dated 16/9/2018 in the name of afzal ali, s/o - mohamad shakoor of village - ali haider road mathpara, titagarh. As i am a private job employee, i am out of states. I had sent my brother to collect the parcel but the officer on duty was out for delivery.
Till date i have not received my parcel. Please do the needful and oblique.
Afzal ali....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — complain for my postman

 nitin1319 on Sep 20, 2018
This is to file a complain for the postman of dehrakhas thdc colony dehradun who everytime misbehave with everyone. On date 09/19/2018 he bring one speedpost on my name nitin gupta he handover the post my neighbour and signed the document by them only. When my mother ask him to deliver the document to our residence then he start talking rubbish. When i came back home my mother told me all this. I called to postman and ask him that why he has deliver my post to my neighbour house he reply that "unhone maangi maine de di"aur me wahi par hi dunga. When i asked him to complain to post master...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post delay in delivery

 gcsati on Sep 19, 2018
Dear sir\madam
I had booked a speed post letter from haldwani to dehradun on 24 aug 2018 which had reached dehradun post office on 25 aug 2018 but the tracking results indicate that the consignment till date has not been delivered to its destination. The tracking no. Of the consignment is ev[protected]in. The ivr is[protected].
Pl. Help me in this regard.
My mob no. Is [protected]
My e/mail.

G c sati...
Complaint comments  Read comments [1]Complaint category Other

India Post — vide registered post consignment - rr857609855in

 harsha9patil on Sep 18, 2018

My educational institute birla institute of technology and science pilani, rajasthan has mailed the consignment number - rr[protected]in on[protected] containing my degree certificate. I have been waiting for the consignment to get delivered on my address and it never got delivered. I contacted university team they have confirmed the consignment has already mailed on[protected] and they do not have it with them or it was never got returned to university anytime. I am yet to receive this parcel. It contained my confidential documents, could you please let me know how do i track...
Complaint comments  Read comments Complaint category Universities

India Post — speedpost received at new delhi rs tmo on 14/09/2018, no update after that

 gargamit on Sep 18, 2018
My speed post dated 13/09/2018 with consignment no eu[protected]in is stuck at new delhi rs tmo since 14/09/2018. Today is 18/09/2018 and it has still not been delivered. The item was booked at maharshi nagar so and it has to be delivered in ludhiana. How much more time will it take for the item to reach ludhiana or has it been lost in transit. The documents in the parcel age required very urgently. Kindly help!...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — registered letters acknowledgement and delivery details not received

 Col Ansu Joseph (Retd) on Sep 18, 2018
We had sent registered letters from uppal po for district welfare officer, collectorate office, medchal. Acknowledgement, delivery details are not available. Kindly provide delivery details of following letters.
1. Rn[protected] in - of 01 sep 18
2. Rn[protected] in - of 01 sep 18
3. Rn[protected] in - of 01 sep 18
4. Rn[protected] in - of 01 sep 18
5. Rn[protected] in - of 10 sep 18...
Complaint comments  Read comments [5]Complaint category Postal & Delivery Services

India Post — speed post article not delivered on time

 mayankn on Sep 18, 2018
I have very important document which i need on urgent basis. Item was send on time through speed post but i haven't received it since last 20 days. My tracking id is :ei[protected]in, i have made complain after 10 days but still no action taken on the complain. After so many follow up with the destination speed post office (Chinchawad so pune), no update i got. My complain number is [protected]. Even online tracking on the consignment is not updated. They have updated "item delivery attempted door locked-intimation served", even they don't no my address. Item does not come under the chinchwad so region,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — delayed delivery of international package. hasn't been updated in many days.

 Kushal1993 on Sep 18, 2018

I have ordered an international package long back. Now it is stuck and india post is not updating the tracking page also. I want to know what happened to my package and when am i going to receive the package?. Tracking number is cb[protected] the tracking page the last updated destination is foreign post office mumbai. Please do the needful and update me to get the package cleared. The package is not a gift as i bought it and it is gym weight equipment....
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — speed post reached nsh kolkata 4 days before and still not delivered

 soumya1985 on Sep 18, 2018

One important document i was supposed to receive on last week. It was delivered on 13th sep 2018 and from there it was delivered to some different address and again returned to nsh kolkata on 14th. On 15 th early morning it is showing dispatched to barrackpore ho but still it was not delivered to me. Barrackpore ho is saying they had not received it.
Tracking no:pp[protected]in. Please help its urgent...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — non receipt of mail

 vpss1990 on Sep 17, 2018
A mail EC[protected]IN through speed post on 24/08/18 was sent to SBI RACPC, Raipur from Jagdalpur HO post office. However, when i inquired, its came to my notice that SBI has not received captioned mail.
Than I have made a complaint to post office and complaint no was [protected] and you have advise me that the mail has been delivered to SBI on 27/08/2018 by your Raipur HO. However again I have inquired SBI, they have denying reeving of captioned mail till date.

.Therefore you are requested to provide me a copy of evidence of receipt of mail by SBI RACPC, raipur(CG) ....
Complaint comments  Read comments [1]Complaint category Banks

India Post — article not found

 Bineet Ranjan on Sep 17, 2018
Dear sir my self Bineet Ranjan, My article tracking no is EW[protected]IN . I have made speed post on 29 Aug 2018 from Haldia pin no 721607 to Okha pin no 361350. Its last update is made last 10 days before.
But till the time I have not found my article
So i kinadly request you to find my article as soon as possible.
My mob no is [protected].
I have all ready attached photos of tracking.
I have all ready talked to post office but they are not able to speak any thing....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — undelivered package

 Nito Kop Yeptho on Sep 17, 2018
My package id no ee[protected]in has been delivered to nsh pune since 14th of september 2018 but the same package has'nt been delivered yet. If i could know the exact address i could pick it up my self but no address has been mention nor the package has been delivered. My contact no has been giving in that package too but no calls either. Any help will be greatly appreciated. Thank you...
Complaint comments  Read comments [1]Complaint category Other

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