India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — delaying in deliver by india post

 Bonzar Brahma on Sep 26, 2017
I have sent complaint before but I didn't have any response to my message. So I want to complaint it again that I haven't received my consignment which had booked from upudi, karnataka on 7th September 2017. My consignment number is CK632001967IN. I traced my consignment who is lastly shown as the item was bagged to PH Guwahati on 11th September 2017. Now it is more than 15 days still it is showing "the item is bagged to PH Guwahati".
Please enquiry my request....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — harassment in transferring nss account from lucknow to ghaziabad on Sep 26, 2017
Dear Sir,

My father, who is retired from Central Govt Service, got his NSS account transferred from Lucknow GPO to Ghaziabad GPO.
Even after repeated visits to ghaziabad Head PO, the staff is unable to provide him the computerized Account nO.
Due to this reason, he is not able to withdraw money from his account and suffering great mental tension.

I have even made 3 complaints on Indian Post Office site, with no success....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — suspand to postman

 shivkumarbaghel on Sep 26, 2017
Sir/ma'am my name is Shiv Kumar.i live at vill.-Banka Bagh, Post-Mursan, Thana-Mursan, Distt.Hathras. My Atm card reached to my postoffice by india post but after 2 months till now postman did not post at my house and i asked to postman about his Atm.Postman told your Atm Card have not me when he had have my Atm.
Postman of my area do not post all villagers on time .
My requested to you that Suspand the my area postman....
Complaint comments  Read comments Complaint category Employees

India Post — non delivery of urgent document [Resolved]

 Npolu on Sep 26, 2017
I have sent an important document with tracking number EL355582754IN through speed post from Thrissur head office to Ireland. And it is unfortunate that it has been lost by postal error. When I register a complaint in Chennai speed post office where my parcel shows the last tracking information, I have got a very bad and delayed response from the employees over there.I had lost my money and urgent document and it is really disappointing that I recieve such a bad response.It has been 2 months now that I sent the item and it hasn’t reached the destination yet....
Complaint comments  Read comments Complaint category Employees

India Post — delay in sending my product

 Candy Wahlang on Sep 26, 2017
I have ordered Eveready Mixer Grinder Bolt (750W) from Amazon which has been sent by India Post vide Tracking No CG518385486IN. I was to receive this item by the 21st Sept 2017 but till date it appears that the item is still lying in India Post Guwahati since the 12th September. This is not the first time that my parcel has been delayed by this Post Office and I have lost complete trust in their courier services...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — delay in shipping

 Agran Mi on Sep 25, 2017
My consignment numberrs727143086cn and rs722138668cn is still in kolkata foreign lco i suppose because the tracking details shows that my package has been sent to guwati rms in 17/0817. I keep tracking my package but the tracking details has not been updated. It was supposed to be sent to tura meghalaya west garo hills. It is china registered packaged from aliexpress. Please do look into this matter asap...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — parcel delivery or not deliver not update

 J.Lalduhkima on Sep 25, 2017
Ate time office event
16/09/2017 12:16:12 nsh kolkata airport bag despatched to nsh aizwal
16/09/2017 10:30:47 nsh kolkata airport bag received
15/09/2017 19:44:05 nsh chennai bag despatched to nsh kolkata airport
15/09/2017 19:24:56 nsh chennai item bagged for nsh aizwal
15/09/2017 15:53:43 nsh chennai item received
15/09/2017 15:53:41 nsh chennai bag opened
15/09/2017 15:48:38 nsh chennai bag received
15/09/2017 14:19:57 thygarayanagar h. O bag despatched to nsh chennai
15/09/2017 14:03:40 thygarayanagar h. O item bagged for nsh chennai
Complaint comments  Read comments [1]Complaint category Online Shopping

India Post — bribe to deliver my parcel

 anupamsoibam on Sep 25, 2017
A postman always asking for bribe when he comes to deliver my parcel. When i refused to give bribe, he stopped delivering my parcel. He would just call up n ask me to come and collect it. Look at other private courier compabies like bluedart and dtdc so swift and smooth experiance with handling of parcel. Hence forth i pledge to not use india post for my parcel delivery whether its "speed post" or normal post. Enough of this harrowing experiance....
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — speed post stuck in nsh new delhi

 Ashlin Dsouza on Sep 24, 2017
Halo sir,

Consignment number:ek736765747in

On 19/09/17 i had posted a item from mangalore to punjab through speed post
And it was supposed to reach on or within 24th of september. But the tracking status shows that its received in nsh new delhi on 21st but its not moved further.
Kindly please do the needful....
Complaint comments  Read comments [1]Complaint category Government Organizations

India Post — lost my original certificates, demand draft and marriage certificate etc

 Abdullah06 on Sep 23, 2017
I am abdullah sheikh from kerala. I have sent speed post with consignment no. El775420924in (Kerala to new delhi 19 sep - 2017) which was opened and found empty at the recipient address and it contains my original certificates, demand draft and marriage certificate etc. I have made online complaint at india post website. Please help me. Its urgent. Thank you....
Complaint comments  Read comments [1]Complaint category Universities

India Post — post not deliver post at address

 mukesh jiterwal on Sep 22, 2017
Sir our post man not deliver our parsal and important letter. He given to some wrong person or he shows address is not compatible so he send parsal back. Recently i have received my income tax refund sended from income tax department. Parsal reached at jaitpura. He send back my refund document return back my parsal no was. Ex446341744in. After that i contact to post man then he abused me. Shouting on me and told to me that whatever you want you can do. And he send back my speed post back to jaipur...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — postal life insurance

 Krishnaiah balithgar on Sep 22, 2017
Hello sir,

My pli policies ap-296181-cc, ap-401642-cc each rs 100000/- matured in march 2017 and submitted applications to postmaster wanaparthy s. O in ward17-but so far not settled be maturity claims by postmaster wanaparthy s. O.

Kindly take early action for settlement of maturity claim and payment.

B krishaiah (Retired postal assistant)
Phone no. 98850662691...
Complaint comments  Read comments Complaint category Insurance

India Post — complaining about postman

 Simon Darnal II on Sep 22, 2017
Hi sir, iam simon darnal living in new delhi, my percel is arrived here on 30th august 2017 and its showing delivered in new friends colony and my address is jasola, new delhi. I went new friends colony post office many times but they always say tomorrow tomorrow, i dont know why they dont want to give my parcel. And whenever i go there that post man is always drunk, his name is rishipal. Post master said that my parcel is in rishopals hand go and collect from him but he always make excuses he always say i am searching, i will deliver tomorrow its 22 days till today i didnt received my parcel, sir...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Post Department — not accepting valid currency of 500 rs.

 Rajpurohit Praveen on Sep 22, 2017
I am right now at post office for submitting form for which i have to pay 950 rs. As i given indian currency of 500rs they denied to take currency stating that there is something written on your currency
I told him to give me in writing that you will not accept money for what reason but he is denying for doing that
Person responsible for that is
Gaurav shah
Postal asistant officer....
Complaint comments  Read comments Complaint category Government Organizations

India Post — driving license and verification letter of driving license

 Neerurani on Sep 22, 2017
My brother has posted me my driving license and verification letter of driving license on 6th september 2017. I am in australia so he posted to australia to my adress. I received an empty envelope on 21st sept 2017 without any content. Australian post is saying they have recieved this as it is from india. Content is missing from india. Envelope was open and looks like someone opened that it does not look like that it was damaged. As per my brother there was one brown color packet was there in white envelope for the safety reason for the contents. But i did not recieved that. Plz investigate where...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post parcel not received,

 Rahmat0011 on Sep 21, 2017
Dear sir,

I have posted a very valuable personal belongings by speed post from nipani s. O. Speed post office on the 12th of september, 2017. The receipt no. Is ek606027612in. Ufortunately the parcel hasnot yet reached its destination i. E bag opened on 18th of september 2017 in patna nsh, thereafter, i have been no any status show me about this parcel.. It is a shame that this kind of things happened such a trustworthy department. Immediate action is neccessary in order to avoid this kind of mishap in the future.

I kindly request the concerned department to look into...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

India Post — postal identity card

 Sheela Vijay on Sep 21, 2017
I have applied for postal identity card on 28.06.2017 verification has been over in the mid of july but till date i have not got any response from the postal department. My application number is 824173. I want to know whether i will get the card or not. If i am eligible when will get the card. Please take some action regarding this

Thank you

Sheela a...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Indian Postal Service — non delivery of consignment

 Sarathsrk on Sep 21, 2017
I have a consignment send from japan on 16th of september and i'm suppose to get the same by now. It's was send from tokyo and next delivery will be in calcutta postal station. It is not yet delivered in calcutta as per the tracking system. I have been calling the telephone number of calcutta postal office and they are rejecting the phone. I have made number of calls to the toll free number 1800112011 and no one is picking the call. After i have called to the delhi postal office for escalating the issue and same thing happened. No one is responding to the calls to the number given on the indian...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — post office sector 16a faridabad

 samir joshi 1986 on Sep 21, 2017
Dear sir/mam,

My self samir joshi from sector 17 faridabad haryana.

Aaj maine apne father ke sath post office gaya pehele to waha pe koi seat pe hi nahi aaya 11 :00 am tak. Mujhe mere cleint neh ek cheque diya tha woh samgham vihar ka hai new delhi of rupee 32000 mujhe sirf yeh pata karwana tha ki yeh cheque valid hai ki nahi hai is bande ke naam hai jisne mujhe yeh cheque diya hai sirf itni si baat thi. Tha lady jo waha baithi thi starrted aargument with us jo supervisor tha usne galiya di humneh ek class 4 ka clerk neh danda uthaya marne ke liye coz job unnohne nahi...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — envelope

 skrishna04 on Sep 20, 2017
Speed post no-ex446246125in date of booking-15-09-2017, booked at-bnpl sp hub hyderabad addressed to-amenda davis, house no-520a, i floor, sector 15, part i, gurgaon, 122001 and sent by centralised processing centre, income tax department, bengaluru
Not received by the addressee and sent back from ho gurgaon to palam tmo on 20-09-2017. Saying insufficient address.
The address is correct and we are all available in the house.
Please look into it....
Complaint comments  Read comments Complaint category Tax Services

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