India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (415)

Complaints with pictures are more trusted and informative    View all

India Post Customer Care related pictures (415)

India Post Complaints & Reviews

Sort by:

India Post — Bag despatched from Palam TMO to NSH Guwahati but has not been received/updated in Tracking System.

 Rajkamal Goala on Apr 29, 2017
It has been more than 19 days since the bag was despatched from PALAM TMO to NSH Guwahati. But there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item No is AN019402261IN....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Post Office — Post man mis behaving

 Priya Goenka Jain on Apr 28, 2017
Dear sir,
I am priya jain from jaipur rajasthan,
I have one urgent speedpost which has chequebook from Hdfc bank, which was delayed by 2days already and suppose to deliver today so I called post office for the enquiry. Post office's post gave the number of the postman and said Dinesh hi must have ur consignment or you ask him he'll guide you if the other post man has the consignment. I called Dinesh jo and asked about my consignment he asked my plot number and got to know that I am the same girl who did't give his desired tip on holi and caught him red handed when he was asking my...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Consignment Not Yet Reached / Lost Consignment

 Eldho Alex on Apr 28, 2017
My Name is Eldho Alex, A Parcel (EM232846747IN) for me was sent through India Speed Post on the 22nd of April from Mira, Mumbai. Till date it has not reached its destination of Cochin Kerala.
The Tracking Portal has not even been updated since 24th April . I Sincerely feel that they have lost the consignment.
I personally go the local post office as to find out why i have not yet received the consignment and the way the staff treat you is just horrible. I left within minutes vouching never to return there again. Extremely horrible.

I have sent mails to the Superintendent...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Emo payment are not received

 ilora de on Apr 27, 2017
I am pritam de form umrungshu (Assam), i send by emo 1000 rs on 11/04/2017 form unrungshu so (788931`) to my grand mother kabita guha form (Np1/3 arraha, nateji park, durgapur -12 dt burdhwan)
To day 27/04/2017, still now she didn't get 1000 rs form post office, it very urgent basses for medical treatment,
So please cheek the problem and solve it...
Complaint comments  Read comments Complaint category Banks

India Post — Not deliver my daughter's aadhar card due to rs.20

 Learnkarate Savelife on Apr 27, 2017
My post office is in vashi navi mumbai,
One post man call me on friday 21st april, mr. Kadam, for my daughter's adhar card and he was not deliver that only for rs.20 and he said collect the same from vashi post office.
Today 27th april iam enquiring about the same but in this post office no one help me out of this. And again the staff said me to contact with that postman mr. Kadam.
Kindly take initiative and start cleaning the internal system, where the people doing hell.
Thank you...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Complaint regarding irregularity/ absence of postman...

 Nitesh Litoriya on Apr 27, 2017
As per subject cited above, This is to complain you that i am a resident of Chandlodiya, ahmedabad, gujarat.
Since few months, the post man is not coming in our society/area.
Due to absence/irregularity of post man lots of important documents we are unable to get like LIC policy, tax bill, etc.
Kindly resolve the problem and take action against the concern person....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Misbehaviour, irresponsible & pathetic behaviour

 Sammalik on Apr 26, 2017
I would like to share my experience at post office.
Postman came to deliver my passport yesterday but i was not there that time so he said to collect it from post office himself so i went to collect my passport at mangol puri post office delhi today.
Front desk executive checked my tracking no. And said to go back side than i went back office but as i enter back office an senior employee just hold my hand and drag me out very roudly before listen my talk.
Again i came front desk but still that person did not respond.
Also he were treating like a factory supervisor...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Atm card is not yet delivered

 Jaison Xjp on Apr 25, 2017
Dear sir

I have applied the new depit card. This card dispatched throught indian post. I was tracking consignment number EW448950575IN. The speed post showing the status the depit card received baidyabati and return to kolkata due to address. But my communication address is correct. Now also i am staying same address. They are not contact me. Kindly resolve the issue. I need my depit card

River breeze apartment
No 40GT road
Block No -8
3rd floor
Champdani market
Baidyabati, hooghly -712222
mob no : 8870519225
Complaint comments  Read comments Complaint category Credit Cards

India Post — Parcel send on 15.02.2017 from USA not yet delivered even after lodging complaint on India post

 hitesone5 on Apr 25, 2017
Parcel send on 15.02.2017 from USA through USPS tracking number UA358765765US not yet delivered or neither India post office updates the status of delivery even after lodging complaint on India post web site vide complaint number 10007545784.

Transaction Number: UA358765765US
Transaction date: 15.02.2017
Transaction Office: USPS under RANIP S.O CCC
Destination Office: RANIP S.O-382480 under RANIP S.O CCC

Sender Details
Name Sangantiques, Iuxongdong
Address San Marcos...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Non delivery of speed post parcel

 J.Lalduhkima on Apr 24, 2017
I have a posted a very valuable parsonal belongings by speed post from (Chennai t, nagar thyagaraya nagar post office) on the 29/03/2017 the receipt no e.942 counter no.5in unfortunatelythe parcel has not yet reached its destination i. E vathuampui lawngtlai district mizoram till today 24/04/2017 i've tried tracking from the internet but is not not traceable it is a shame that this kind of things happened such a thrustworthy department immediate action is neccessary in order to avoid this kind of mishup in the future

Kindly i reguest to you for deliver...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

India Post — Non receipt of registered consignment

 sawanman on Apr 24, 2017
Registered post consignment No RM039108184IN containing my pan card come to my vill post office but was returned without even asking or my acknowledgement by the Post Man who knows me very well. Now when I tracked I found that it has been received by the Post office from where it was booked. I want to how can it happen and what to do with the Post Man plz help me out. To get the said consignment...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Emo not being delivered to the mentioned address

 Shweta Bhandari on Apr 24, 2017
I renu bhandari from street no.-68, qrs no.-7b, s. P. North, chittaranjan, dist-burdwan, pin-713331, west bengal sent an emo of rs 1600 on 7 april, 2017 to my father on the below mentioned address i. E.
Keval krishan grover (K k grover),
Taneja niwas,
Motinagar, sindri
Dist-dhanbad, pin-828120
Which till date they have not received. Kindly check why still emo is not been delivered. I will be highly obliged if you kindly do the needful investigation to make the emo delivered.
Thanking you,
Renu bhandari...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — Interests are missing in the pinnacle post office computerized system

 PAUL___S on Apr 24, 2017
I have a ppf account 30033/2051513669 in the name of my minor daughter miss sudeshna pal in chittaranjan park new delhi post office. Last year after the computerization of postal services, it was found that the interest components of fy 2007-2008 and fy 2008-2009 of the above account are not showing in the pinnacle (Post office computerized system). Incidentally the old manual passbook is showing the interests of amount rs. 14, 370 (Of fy 2007-2008) and rs. 18, 919/- (Of fy 2008-2009) been credited. A complaint had been lodged in chittaranjan park po on 06-aug-2016 in this regard. After repeated...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Incorrect interest payment by post office

 syedhussainali on Apr 23, 2017
I am Syed Hussain Ali holding Monthly Income Scheme in Sahifa post office, Hyderabad, Account No.202281. My Account got mature on 10/12/2016 when I asked post office to re-fix my amount of Rs 229950.00/- under about above said account but post office people told we can't do the same when i asked them to give me my amount they told they can't give due to demonetization there is no money in post office. They kept my Rs 229950/- for 45 days without giving 8.5 % interest later a amount of Rs 781 given but i should get Rs 2410 for 45 days interest. please help me to get my balance Rs1629/- . I given...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Not delivering the passport for past 3 days and he is recording the fake reasons for not delivering

 pramodmpsl on Apr 21, 2017
I am waiting for the passport for past 3 days but the post master not delivering the passport to me still now and he is recording fake details when I check the status in that showing delivery attempted but door closed and delivery attempted addressee person not available. But I'm in home for past 3 days and waiting for the passport delivery if I go to post office they are ignoring and telling to come tomorrow, day after tomorrow itseems, they are not working properly means why should they work if they can't delivery atleast should give to courier persons they are better than india posts. This is...
Complaint comments  Read comments Complaint category Passport Services

India Post — Delivery or letters are not been made properly

 Harendrasajwan1 on Apr 21, 2017
Our area postman doesn't drop the receipt related to letter if my house door is locked, i even have letter box installed right next to my door my name and instruction is written on it in english as well as in marathi. Because of not receiving letter on time i have been charged extra by the bank, and this has happened thrice.
So, please this is my humble request that don't trouble common man so that it won't affect you or any of your family members in other way, please do think about this....
Complaint comments  Read comments [1]Complaint category Banks

India Post — M.I.S.maturity amount not transferring in my S/Basti Account No.3333436454

 santoshsriv1966 on Apr 21, 2017
I, Santosh Kumar Srivastava have a MIS
A/C No. 9906884644 in your post office, Branch-Obra and it was matured on April 20th, 2017.When I went to the post office to say to the postmaster to transfer my maturity amount in my saving bank account no.3333436454 but he has refused me by saying that system fail to transfer then I have said to him to release me the maturity amount through cheque then he told me that cheque book is not available in the post office.Sir I want to know that if the MIS A/C was on my & my wife name and it was under either or survivor mode and my saving bank account is...
Complaint comments  Read comments Complaint category Other

India Post — Tracking ID : RB200255125SG

 Siddarth M Vishwanath on Apr 21, 2017
Hi Team,

Please do help me. Below mentioned is my article number and it did not reach me and it is going back to the original shipper. This is very important to me can you please stop it from going back an re-route it to the address mentioned on it or atleast provide the current status of it like where it is and where it is going.

Tracking ID : RB200255125SG

Please help me.
Awaiting your valuable feedback.

Thank You
Siddarth M V...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Poor service of navrangpura ahmedabad post office

 Jignesh Nagrekar on Apr 20, 2017
2 times i have visited navrangpura ahmedabad postoffice for payment of GDS applications, both time they refuse to take payment due to GDS site is not working as they said, however they were redirecting to all to other postoffice.

Even i talk to the manager but there was no proper responce from her.

Please do the needful and revert me back as soon as possible...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Complaint postman

 javedkhan123 on Apr 20, 2017
Myself dr javed intekhab, we are in deep trouble from our area postman mr asha ram of shahjahanpur head office. He never give us any document. The postman,. He returned several pan cards back, including mine. He is lazy person and not willing to distribute posts. Previously mr mahesh is a good person and don't understand why his circle is changed....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Recently Discussed

(0 minutes ago)
Municipal Corporation of Delhi
(1 minutes ago)
Club Mahindra Holidays
Advance payment not refunded/money transaction on mobile without OTP
(2 minutes ago)
The Professional Couriers
Wrong address delivery & poor customer care operators response
(3 minutes ago)
Indian Overseas Bank
password and login id reset
(12 minutes ago)
Policy Bazaar
Insurance copy not received since payment done 1 week before

Featured Complaints