India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 3%
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3687
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2102
down
945

Phone:
Phone:
up
957
down
436

Mobile:
Mobile:
up
429
down
248

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
3%
Complaints
3687
Pending
0
Resolved
124
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post Complaints & Reviews

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India Post — about my cheque book of sbi

 Kabirdash Mayengbam Luwang on Nov 18, 2018
Dear India Post,
I've found my cheque book of SBI sending my address bearing consignment no. "AT[protected]IN" through your post at 4th november, 2018. it was seen that the item was sent to my address on the 6th november, 2018.But the item was not delivered till now, so please kindly look into the matter and fulfil my inconvinience.

Thanking you for your kind cooperation....
Complaint comments  Read comments Complaint category Other

India Post — parcel not delivered yet since 20 days

 Richa Raheja on Nov 17, 2018
I sent a parcel through speed post having tracking i'd ed[protected]in from dwarka sec 6 post office to sec 51 gurugram to my client... But it has neither delivered till date nor returned... I have registered complaint no[protected] and updated regularly but in vain... No one is there to take care
Every department is taking it v casually as it happens every day

Plz track my parcel and return it back to me

It is utmost important parcel...
Complaint comments  Read comments Complaint category Banks

India Post — document not delivered

 Swarooppremmohan on Nov 17, 2018
Dear indian post
One of my important document has been send from india to bahrain via post on 17-10-18 and still i have not received the same
Tracking status is showing as in transit
It is almost a month
18th october status showing as item packed into bag from dimc. After that no updates

Consignment number
Rh[protected]in
Sector 15 panchkula so
On 17-10-18

Please help
Swaroopthekkathil@gmail.com...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I am complaining about non deivering of credit card at jkbank pampore

 majid ahmad bhat on Nov 16, 2018
My name is majid ahmad bhat I am salaried employee I applied for credit card in August 2018 at jkbank DRANGBAL PAMPORE IT HAS NOT BEEN DELIVERED STILL I CONTACTED MY BRANCH SO MANY TIMES BUT THEY ARE NOT RESPONDING I ALSO CONTACTED CUSTOMER CARE HE PROVIDED ME TRACKING NUMBER EQ[protected]IN. SO I REQUEST YOU TO HELP ME IN TRACKING MY CREDIT CARD BY ABOVE TRACKING NUMBER...
Complaint comments  Read comments Complaint category Credit Cards

India Post — while tracking shows product delivered but it is not yet delivered to the correct addressee.amazon sellers asking proof of delivery

 Rajesh Razz on Nov 16, 2018
Need Proof of Delivery
I need proof of my delivery sent through speed post from chinchu bhavan, kaithapathal colony, idukki(dist), kerala pin:685503 to amazon sellers pataudi on 30/10/2018. My Consignment number is "EL[protected]IN" . I need certified copy of the run sheet carried by postman on which postman obtains signature and seal from office where cover is delivered or proof of delivery with seal an signature.plz help me out until proof of delivery is provided i cannot get my refund back from amazon.amazon says they have not received the return shipped product and inorder to initiate refund...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — track no: rf549722121sg. sir, i have got an empty parcel today with a dummy phone. i have paid rs/-5500 customs charges.

 rohithppp on Nov 16, 2018
Track no: rf[protected]sg. Sir, i have got an empty parcel today with a dummy phone. I have paid rs/-5500 customs charges. When i opened the parcel infront of the post office person. I have got a dummy phone inside the parcel & the parcel was totally packed with plaster's. The mobile cost which i have purshased from online is rs/-15k. [due to insufficent fund's i was not able to pay the custom charges at that first time]. After receiveing today when i pay the amount & opened the parcel infront of post man. I found the white dummy mobile. I contacted my post man to take complaint but he denied & told...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — track no: rf549722121sg. sir, i have got an empty parcel today with a dummy phone india post is responsible to pay the amount of the lost content.

 rohithm967 on Nov 16, 2018
Track no: rf[protected]sg.
Sir, i have got an empty parcel today with a dummy phone. I have paid rs/-5500 customs charges. When i opened the parcel infront of the post office person. I have got a dummy phone inside the parcel & the parcel was totally packed with plaster's. The mobile cost which i have purshased from online is rs/-15k.
[due to insufficent fund's i was not able to pay the custom charges at that first time]. After receiveing today when i pay the amount & opened the parcel infront of post man. I found the white dummy mobile. I contacted my post man to take complaint but...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — rc book not received.

 Chirag Vekariya on Nov 15, 2018
Hi,

My speed-post tracking id is eg[protected]in. I received a message on 12th oct, 2018 but still i have not received my rc book.

Trying to connect through customer care number but couldn't connect.

My car registration number is gj27bl6466.

Near by my location posto office is - t. B. Nagar-382350

Thanks,
Chirag vekariya,
Ahmedabad-382350,
Gujarat,
India....
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — not delivery of driving licence

 Ashish Dongre18 on Nov 15, 2018
Dear sir
On 25 oct 2018 delhi transport department courier me my driving licence on my address flat no.57 fourth floor block d3 pocket 2 sector 34 rohini via speedpost no. Ed[protected]in still i haven't received my dl. As inquiring it is in kherakalan so post office till 6/11/2018. And after inquiry in kherakalan so they said that there is no such postal in this office kindly contact rohini sector 7 post office. After inquiry in rohini sector 7 post office they said that if such post is coming to our office it has been posted. This is the matter of date 12/11/2018. Still there is no response...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — mr rakesh duty in sub post office seelampur delhi 110032 in aadhar department

 mayank kumar sharma on Nov 15, 2018
I am mayank sharma i was going to sub post office seelampur delhi 110053 for last 2 week for aadhar d. O. B correction & number link to aadhar so mr rakesh who is on aadhar duty always deny to do work & said to go to other post office with rude behaviour & also deny to give complaint book is it right? So sir/madam please take necessary action, i am writing it because i have faith....
Complaint comments  Read comments [2]Complaint category Employees

India Post — I didn't receive the post despatched from hong kong

 I'm_Ravindra on Nov 15, 2018
I haven't received the post despatched from hong kong (Singapore) to
Lovely professional university
144411 phagwara pb
India.
Tracking id of the parcel:
https://t.17track.net/en#nums=RS[protected]DE
I already made a payment regarding parcel and the company send my parcel to india, i think which it was struck in new delhi. Pls provide the status for my parcel and send to delivery address....
Complaint comments  Read comments [2]Complaint category Jewelry & Watches

India Post — non payment of claim money even after getting sanction letter in sb a/c no:872181

 seevivek on Nov 15, 2018
Non payment of money lying in the account of deceased late durgesh nandini's sb ac :872181 with barauni post office, to nominee/claimant

With reference to above subject matter, please be informed that even after receiving of sanction letter from postal superintendent begusarai division, letter no:cr/sb/dc/barauni/29/15-16 dated:06/06/2016
& letter from ro muzaffarpur letter no:sb/pn/dc/-659/bgs/12-15 dated 27.05.16.
The barauni post office, post master is not processing it, citing reason that he has misplaced the documents or the documents may not have been sent by...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — post not delivered after 3 months

 Versatility Unlimited on Nov 14, 2018
I had sent 3 rakhis in an envelope through normal post before rakhi (Around 15 aug) from ahmedabad to pune. My brother did not receive it till now. I had also made a complain before this but no action was taken.

I had also sent 2 more rakhis along with the former to surat and rohtak respectively. The one in rohtak was received before rakhi. However, surat one was received 10 days after rakhi. Pune one is not received till now.

It was sent thru indian post at new cloth market, kalupur, ahmedabad to yerawada, pune 411006.
Kindly check why is the service so slow...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — while tracking shows item delivered but its been more than 2 weeks and yet the items is not received by amazon sellers

 Rajesh Razz on Nov 14, 2018
I bought a smartphone in amazon due to defect i had to return they asked me to return through india post i also returned through post with tracking details when checked it shows item delivered but amazon customer says the item is not delivered yet. There is delay in my refund i have also submitted a complaint: [protected] consignment:el[protected]in i have also called pataudi postal office regarding this issue they also said the same that it is delivered but item not received by amazon sellers i have attached the documents below. Plz take necessary action against this. Until the product reaches destination...
Complaint comments  Read comments Complaint category Mobile Handsets

India Post — article stolen

 ronny bains on Nov 14, 2018
I HAD booked a parcel from Assam to pataila. The parcel had Assam tea packets which were packed my me and sent my Indian post .When I reached and was lucky the postman got the package Every thing stolen only empty packing and some left over tea was in it .I did not receive the package and a written complaint was given to the postmaster .NO ACTION HAS BEEN TAKEN AND ALL THEY MENTION IS WE HAVE DELIVERED THE PACKAGE TO ME.THIS IS THE SECOND PARCEL WHICH HAS GOT STOLEN AND ARTICLES ARE.MISSING SHAME ON INDIAN POST .LETTER FROM POST MASTER IS ATTACHED...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — courier stuck since 1 month

 ksg83 on Nov 14, 2018
My package ordered from china via hong kong post (Paid shipping with tracking) is shown stuck at dimc office, 110002, since last 1 month.
No one is responding at dimc office. The money i spent to purchase this product as well in the shipping cost is getting wasted. It took the package to travel 4-5 from china to india but how can it take more than a month to be delivered within delhi by india post. This department should be shut down....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — cannot track my shipment

 Chandreyee_bh on Nov 14, 2018
EX[protected]IN is the tracking number sent to me from SBI. But on Indiapost website, it's showing that consignment details are not available. The message that I got from bank says that they dispatched it on 3/11/18. But till date I am not getting any information. Unless I know when the delivery is expected, it is difficult to be present. Please help.
-Dr. Chandreyee Bhattacharya....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — postal order

 पिंटू ककोपूरी on Nov 12, 2018
काको पोस्ट ऑफिस में पिछले 15 दिनों से 10 रुपए का पोस्टल ऑर्डर नहीं है । जिसके कारण की ग्राहकों को असुविधा हो रही है कई बार जाने के बाद भी अधिकारियों के द्वारा उचित जवाब नहीं मिल पाता है।
कई बार तो बहस करने तक का नौबत आ जाता है।
श्रीमान...
Complaint comments  Read comments [1]Complaint category Other

India Post — speed post - non delivery of article transaction

 Joykumar Tripura on Nov 12, 2018
Speed post - non delivery of article
Transaction number es[protected]in
Transaction amount 424.80 inr
Transaction date 13/10/2018 at 1147
Transaction office sp jorhat h. O. (785001)
Counter no - 2
Destination - joy kumar tripura, assam rifles, pallel (795135)
Other information consignment booked at sp jorhat h. O, at 13/10/18 at 1147 hours, to assam rifles pallel. Till content not delivered.. It's a very urgent article... It has to be reach within 7 day as policy says but not yet received....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — postman complaint

 Puja0603 on Nov 10, 2018
Dear sir,

My name is puja chanchal. We are in deep trouble from our area postman. He never give us any document. Always come and ask too many question... And return our parcel and letter.

This time we were waiting for our passport from, he come to us showed items that but have not handover us.

This is all started when we refuse to give him money for delivering post.

Our address is: 372, street number 12, sector-9/b bokaro steel city, jharkhand, pin code - 827009

Earlier we have posted this to indiapost site but they have...
Complaint comments  Read comments [4]Complaint category Unauthorized charges

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