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India Post Customer Care
Ministry of Communications & Information Technology
| Website: | www.indiapost.gov.in |
Meghdoot Bhawan, Link Road New Delhi New Delhi District Delhi India - 110001 |
Customer Care Phone Numbers and Contacts
Toll-free:
Mobile:
Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194
Additional info
Regional Contacts
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838
Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
View More Information... Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post Complaints & Reviews
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India Post — item on hold for long time | ||
Am amrit9808 on Jan 18, 2019 | ||
Someone sent me a parcel and its in custom from long time why its just a parcel and I am willing to pay customs fees whatever the cost, it already delayed please release my parcel to my address, not happy with Indian post, I thought its Indian post but i realize i did big mistake by ordering it from Indian post, still I have some hope on Indian post please release my parcel... | ||
 Read comments |  Laptops / Notebooks | |
India Post — speed post parcel submitted on 18 dec 2018 is not delivered yet | ||
Sa santhi kolluru on Jan 18, 2019 | ||
I have submitted a speed post parcel on 18 Dec 2018. Its consignment number is EN[protected]IN. Its been a month but parcel is not delivered. I have even lodged complaint for the same. reference number is :[protected]. It is still in pending state. Neither it is delivered to the destination nor it is returned to my address. Kindly help in either delivering or returning my parcel.... | ||
| Read comments | Postal & Delivery Services | |
India Post — employee of post office misbehaved | ||
Ne Nelagi on Jan 18, 2019 | ||
The staff looking after MIS section in Sanjay Nagar post office, Bangalore, Karnataka shouted at me for not getting my passbook postings regularly.From past four months whenever I visited post office for entries in my passbook, they returned me back saying that server is not working.Today when I went get my passbook updated, the staff as well as the postmaster Incharge shouted at me saying that I shouted get my passbook updated regularly.when I told them that they themselves returned me saying that server is not working, they refused to listen .Being a retired employee and having health issues,... | ||
| Read comments | Government Organizations | |
India Post — delay in shipment | ||
An Ankit Prusty on Jan 18, 2019 | ||
I have sent a document through india post to us having tracking number eo[protected]in since 10 days have been past it has not been delivered kindly expediate the shipment.it been harassing service given by so hyped goverment india post they should bring more efficient in their delivery system than advertising.As goverment organisitaton people have faith on you but due lack of cooperation and illict manner people are losing trust in such organisation .i hope you will take prompt action help me .Looking for postive action from your side. ankit prusty [protected]... | ||
| Read comments | Postal & Delivery Services | |
India Post — retained by customs for unspecified reason - no status update | ||
Ch chbhargava on Jan 17, 2019 | ||
My package is stuck at customs (CUSTOM EXAM MUMBAI) for almost 2 weeks. There is no update on this! ====================================== [protected]:10 India, MUMBAI EMS, Record item customs information (Inb), Retention Reason : Retained by customs for unspecified reason [protected]:10 India, MUMBAI EMS, Record item customs information (Inb), Retention Reason : Retained by customs for unspecified reason [protected]:24 India, MUMBAI EMS, Send item to customs (Inb) [protected]:21 India, MUMBAI EMS, Receive item at office of exchange (Inb) [protected]... | ||
| Read comments | Postal & Delivery Services | |
India Post — my atm emv debit card couldn't reach my address | ||
Mo Mohammad Aatif Shaikh on Jan 17, 2019 | ||
Sir I am mohammad asif shaikh. I have got the informition that my debit card was dispatched through speed post no.ja[protected]in But on 14th January 2019 i found that it was delivered to syscom corporation ltd. So please return my debit card on my adress.its very urgent sir. for this i shall be thanks to you. Mohammad Asif Shaikh Amir Gulzarpura ghousiya chowk old city ptc road Akola.444002... | ||
| Read comments [1] | Credit Cards | |
India Post — irresponsible behaviour of postman | ||
Pr Priyanca laxmi on Jan 17, 2019 | ||
I was asking the post man who came to deliver the post regarding cheque book of mine which i applied 2 months ago to same address, i was asking him whether there is any other post which is to be delivered to the address he didnt even care my question and also started shouting ... such an irresponsible post man being a public servant he should be answerable to public ... i kindly request u to take action about this... | ||
| Read comments | Postal & Delivery Services | |
India Post — delay in delivery to kidima village kohima nagaland 797003 | ||
Mh Mhasikhoto Temi on Jan 17, 2019 | ||
Dear sir, With due respect I would like to state that on 29/12/2018 11.40 I had send a parcel through speed post at govt college of engineering Salem 636011 to the destination Pin 797003 Kidima Village Kohima Nagaland but till date still not delivered. Therefore I request your authority to contact me and resolve the earliest. There are some urgent document. Trying to contact the post but the number provided in the weds8te are not valid Thanking you... | ||
| Read comments [2] | Postal & Delivery Services | |
India Post — no delivery updates available. | ||
Wh Whirl-Don Limbu on Jan 18, 2019 | ||
This is to inform - that Consignment ID: AW[protected]IN have no updates on the India Post websites. Actual product delivery date is 16 January as a last, but there seems no updates on the page. Please help us to access with full information of "Where the package is?". Therefore kindly take immedeate action on this Consignment/Parcel Delivery Updates. Thank You.... | ||
| Read comments | Postal & Delivery Services | |
India Post — non delivery of speed post. address moved' but it is false | ||
58 587 on Jan 16, 2019 | ||
I had speed posted an article with reference number EU[protected]IN. But the status shows as ' Not Delivered Addressee moved'. It is incorrect as the office of ONGC is at the same address but status is showing something different. The address I typed on speed post is accurate and you can verify that too. Also if you want you can verify that ONGC office sits at -(this same address was written by me too on my speed post) MBA Basin Basin Manager ONGC, 50 Jawahar Lal Nehru Road, Kolkata 700071 (Source-https://www.ongcindia.com/wps/wcm/connect/en/about-ongc/contact-us/our-o... | ||
| Read comments [1] | Postal & Delivery Services | |
India Post — parcel did not get delivered | ||
Vi vine2018 on Jan 16, 2019 | ||
A parcel sent from IMPHAL H.O on 11/01/2019 11:30:51 with the consignment number EE[protected]IN has not yet been delivered till this date 16 January 2019. On the website https://www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.as... the tracking details stated as Bag Dispatched to NSH NEW DELHI from Palam TMO on 13/01/2019 23:52:18. I request the concern department to look upon this matter.... | ||
| Read comments [1] | Other | |
India Post — package stuck in chennai (madras) air | ||
Sh Shama Fathima on Jan 16, 2019 | ||
On 29th December, 2018 the seller shipped my Xiaomi Mi Box S to India, On 4th January The item has been Recieved at Chennai (Madras) AIR. My Expected Delivery was 12th January, 2019 and almost 2 weeks over my Product is still in Chennai (Madras) AIR and not Moving Forward. My Tracking Number is RB[protected]SG. Another point to note that the product is not retained by customs for unspecified reasons. Kindly Deliver it Fast Thank You... | ||
| Read comments | Computers & Accessories | |
India Post — parcel delay/not delivered /lost [Resolved] | ||
Du Durgendra Singh on Jan 16, 2019 | ||
Dear sir/madam, On 31 december 2018 we send a parcel in ranikhet, chaubati to a customer, but parcel not delivered till date, we also raised a complaint on 9 january 2019, but still same response showing parcel booked, when we are visiting office saying system is not running. Let me know what should do. I want if possible please send parcel on destination otherwise return in my office. Because customer is complains again and again. Hoping a positive response. Thanks... | ||
| Read comments | Other | |
India Post — parcel in "transfer from office of exchange from past 6 days" | ||
Pr Prathamesh K on Jan 16, 2019 | ||
My package with tracking number rb[protected]sg is stuck at transfer from office of exchange (Inb). Next stop mumbai foreign post office, india, mumbai air post office since 10th jan 2018. The package is being imported from aliexpress and contains a lcd display for smartphone. I've mentioned my contact no. Below my address but still no one contacted me. The tracking details are as follows: Source country article type Singapore letter Event details for : rb[protected]sg current status : transfer from office of exchange (Inb) | ||
| Read comments [1] | Postal & Delivery Services | |
India Post — complaint about speed post delivery to mumbai | ||
Sw Swini on Jan 15, 2019 | ||
I have taken the speed post delivery service from Indian postal service- Nasik Road RMS on 7/1/19 at 8:50 pm, an important document for delivering some documents to apply for a govt. Job to Mumbai. At the time of payment when I asked then how much time it will take to go to destination, they told 2 working days. After that I was trying to track my parcel but there were no any updates available till 13th Jan. When I call to office to enquire about the online update, they assured me that the parcel may have been reached to it's destination on 10th Jan, also they told me that we have strike on 8th... | ||
| Read comments | Postal & Delivery Services | |
India Post — non delivery of international article el409695195in | ||
An Anizha on Jan 15, 2019 | ||
Respected sir, I have registered a complaint against delay in delivering the speed post parcel (Having tracking number el[protected]in) to us. Complaint number is [protected]. I have posted the parcel under speed post category on 28/12/2018. Till now its not delivered and while tracking the parcel it shows the item is bagged from kochin ems (Kerala). After that there is no information on the same. We have contacted various level of officers through telephone and mail. I have received the following replay from the office of chief postmaster general kerala. Please go through the below trail mail... | ||
| Read comments [1] | Clothing, Shoes & Accessories | |
India Post — not received my speed post which contains my rc book | ||
Ma Maya Signapurkar on Jan 15, 2019 | ||
My consignment track no ea[protected]in rto had send on 7th january i personally visited virar pist office they said i will receive in 4 to 5 working days still not received called nalasopara pist office they said its not cum to them yet again tried to call virar post office but no reply called customer service spoke to divya over there she says its not showing in system whr as its clearly showing me status tht its still in virar post office can u help me in this plz... | ||
| Read comments | Motorcycles & Scooters | |
India Post — registered parcel of credential evaluation report with reference number 3804169 is delaying in delivery to canada | ||
Pa Parvathy G on Jan 14, 2019 | ||
Sender address : wes reference number 3804169 Mahatma gandhi university, priyadarshini hills, kottayam, 686560. Addresse : world education service, 2 carlton st suite 1400, toronto, on m5b 1j3, canada. Date of booking: 2nd november, 2018. Tracking id : rl[protected]in A registered post sent by the above mentioned address has not reached canada yet. While tracking the item, i got the last status that it has gone air from chennai mail centre. I'm so curious to know further as i need it to reach the mentioned addresse as soon as possible.... | ||
| Read comments | Postal & Delivery Services | |
India Post — speed post pp119236496in | ||
Um Uma Shanker Prasad on Jan 14, 2019 | ||
I didn't receive my speed post that was containing my passport. When post man came to deliver it, the family members who resides at my home showed my identity card to deliver it to them as i was gone to office that time. Contacting the post man in post office told me to deliver it there at home and i waited for the post man for 2 days. He didn't come to deliver it and finally on tracking my speed post it says insufficient address to deliver.... | ||
| Read comments | Postal & Delivery Services | |
India Post — package delayed/stuck | ||
Ka Karthik Sethuraman on Jan 14, 2019 | ||
I had a package sent from the us via dhl who handed it over to india post after germany on 18 dec 2018, with india post tracking number: rx[protected]de. The tacking details updated on the 26 dec 2018 mentions "transfer from office of exchange (Inb)" at location "delhi international mail centre". There are no further updates and i cannot get through to the customer care number on india post website. I don't understand how there could be such a delay of over 18 days (As of today) in today's postal environment without an update or notification.... | ||
| Read comments [1] | Postal & Delivery Services | |
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delivery date is 19th jan ,but still the product is not shipped
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delivery date is 19th jan ,but still the product is not shipped