India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 3%
Submit a Complaint
3394
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1784
down
836

Phone:
Phone:
up
796
down
378

Mobile:
Mobile:
up
358
down
219

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
3%
Complaints
3394
Pending
0
Resolved
93
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (602)

India Post Complaints & Reviews

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India Post — non delivery of letters by the postman

 Ajay Ajane on Apr 26, 2018
Hi Sir/Ma'am,
I'm resident of Lohara village (Post-Lohara), udgir taluka, latur district of maharashtra. PIN-413517. The local postman is not delivering the letters & other documents sent through post at my home address from very long ago and when I went personally to post office to enquire, he directly refuse to give any details and says he don't have any post in my name. Some months back he deliver one of my exam admit card which he receives well in advance (as I saw the receipt date stamped on the envelope), after passing one month of exam date for which I paid 2000 rupees in all for...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — sk iftikar hussain ppf a/c2826094928

 Jayaprasad Prasad on Apr 25, 2018
Sir,

I sk iftikar hussain ppf a/c[protected], at guntur post office opp collectorate, submitting complaint against guntur post office opp collectorate that my ppf meturity month 2017, i applied for closure on 3/4/2018. Till to datethy have not paid the meturity amount, so please do the needfull at an earliest.

Thanking you sir,

Sk, iftikar hussain,
Regional traing center,
Visakhapatnam.

Mobline no.[protected]...
Complaint comments  Read comments Complaint category Business & Finances

India Post — package has not arrived.

 Abhishek908 on Apr 25, 2018
My tracking id is ED[protected]IN and there has been no update after 22nd april 2017 usually speedpost dont take that much time kindly update it.It contains a important document i have been visiting the near by post office but there is no response. i am sure what to do. i have visitef the Rto rajouri garden to check but they said it will reach you home address soon kindly help me with this...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — ea179905900in

 amarsnehal712@gmail.com on Apr 25, 2018
Respected,
This complaint is regarding navghar post office bhyander. There was a consignment ea[protected]in which was not attempted to deliver but dropped that slip to my home on 19/4/2018 with the date of 17/04/2018 with soon i asked my friend to visit and collect the parcel he went mira rd post they told to bhyander west nd frm bhyander west to navghar which they denied to b wid them and asked to go mira road. Today my mom went they replied they have send back as not received on time ask the name no1 is ready to speak nd answer just moving away from the place. Previously also the same parcel...
Complaint comments  Read comments [2]Complaint category Government Organizations

Postal Department — non delivery of registered letter.

 veerrbgj on Apr 24, 2018
Sir, i am virendra singh s/o late jaggoo singh, vill-kamhari, ghorawal road po-robertsganj dist-sonebhadra (Up) pin-231216. One official letter throgh registered post dispatched on 12 april 18 from afgis bhavan subroto park new delhi 110010 on my above address vide rd[protected]in. When i enquired about the same from the post office of robertsganj, then nobody is telling the correct reason for non delivery of the post. I have not received my postal documents till date. Please do the needful to enable me to get my documents. Thanking you sir for your kind intervention....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I am complaint about speed post article

 Dileep Mo on Apr 23, 2018
Sir
I have booked a speed post on dated[protected]. Tracking detail er[protected]in. About one month has passed. But parcel is not delivered yet. I have buy this from amazon and want to return. Now the date of returning item has passed. Now you can send my parcel to me at kuchaman city nagaur raj341508.
I have also tried phone no. Destination post office phone no. Of 110018 tilak nagar west delhi. They have received my article on date[protected]. Please help me.

Thanking you....
Complaint comments  Read comments Complaint category Other

India Post — speed post not reached as per your tracking website

 srujana506 on Apr 23, 2018
TO
THE JOINT COLLECTOR &EOED
OPP. PWD GROUND
BUNDAR ROAD
VIJAYAWADA.520002
speed post posted on 20.04.2018 at vijayawada Railway station, our register no. EN[protected]IN & EN[protected]IN.

AS PER YOUR TRACKING DETAILS IT WAS NOT YET REACHED. IT IS ROAMING BETWEEN BUCKINGHAM POST OFFICE AND CHILAKALAPUDI S.O....
Complaint comments  Read comments Complaint category Government Organizations

India Post — non delivery of money order

 Susanta Chakrabarty on Apr 23, 2018
Dear sir

I had send rs. 500/- through money order (Emo pnr no:[protected] on 21.03.2018 but sorry to inform you that it has not yet delivered till 21.04.2018. I have sent a reminder on email to dopbankura@gmail.com but the said office have not yet responded till 22.04.2018. I have marked a copy to cpmg_wb@indiapost.gov.in but the said office also not responded....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — against post master misbehave for a women person

 Arati Gouda on Apr 21, 2018
Today a woman account holder visit to surada so, due to withdrawal some money from palakatu village. Due to no cash availability at home branch office. She was very harassed & bad behavior by post master of surada so. The post master fired him & also uses some vulgar language to talk. The office such no human beings to how behavior with a woman. He said your local pm is commissioned by you, so you may only ask them for withdrawal....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — transfer of savings account

 Y.V. KALIA on Apr 20, 2018
I applied for transfer of my savings a/c no. [protected] from kurukshetra h. O to amravati (Panchkula) p. O on 21.3.18, to postmaster at amravati. I also contacted ambala concerned person many times. Now ambala office has returned the case to amravati p. O without doing the needful and i am told to contact kurukshetra h. O. However my ppf a/c, has been transferred by ambala office. Both cases were sent by amravati p. O to ambala office one month ago....
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

India Post — complaining about postman not to give letter to my mother

 gaurav sood93 on Apr 20, 2018
My name is dr. Gaurav sood. I am a dentist from india and right now i am living in canada and my address is b-3 62/46 karkhana bhagwan dass hoshiarpur punjab india. Name of the postman in our area is gulshan.
I am explaining the incident that happened on april 18th 2018. There was an important letter under my name from medical dental association and he went to my house to deliver it and he asked for me. My mother said that i am not there so she asked him to give letter to her but he refused and asked my mother to come to general post office next day
On next day (19th april 2018) my...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — postman in our area

 Hasakhan on Apr 18, 2018
Dear sir/mam
I would like inform you that i am truly unhappy from my area's postmen he never deliver document to respective address always return such document i am very harass from our postman i called him many time but he didnot response my consignment no showing your document has reached at your post office but he not interested to deliver please take action about this matter
Er. Hasan khan
From suriya jharkhand 825320
Postman name dev chand
Post office tel no [protected]...
Complaint comments  Read comments [3]Complaint category Tax Services

India Post — not able to track a parcel

 nanu rabha on Apr 18, 2018
Hi my order no. Is eq[protected]in. And its been processed from club factory by gati express to aftership indian domestic post. I dint receive the order yet nor m able to track it down. The india post page is not loading down for me to track it. Can you please help me out so that i can know when and where is my order and when il receive it? Try to do it soon pls....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — nsc and sukannya account [Resolved]

 raj1011 on Apr 17, 2018
Sir i have purchased nsc certificate at amount 2000 in jairampur (Arunachal pradesh) post office and maturity date of that certificate was 19/01/2018 and like to withdrawal in maharashtra but it is not show online and so no any post office receive that concrete. Second i have open sukannya account in jairampur post office but this account is also not show online and so i have not possible to deposit money in that account. No any post office receive my money but at the time of opening that post master say you have transferred account anywhere in india and such board also print in same post office....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — empty box delivered

 Rinky Jaroli on Apr 17, 2018
I have purchased a Lenovo K8 Note mobile from Amazon Site on 16/03/2018 (Invoice Number: DEL[protected] for Rs.11999/-. While using the mobile i found that it was discharging very Fast, then i talked to Amazon Technical team and they tested the mobile online and found that there was a problem in the mobile. They told to return the mobile for replacement. Since my job was transferred from Chittaurgarh to Jodhpur, they told to send via courier or preferably by Indian Post.
I sent the mobile via Indian Post on 28/03/2018 from Jodhpur and same was delivered on 02/04/2018 (As per Indian Post tracking...
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — complaint against courier boy in kasganj

 Priyam Maheshwari on Apr 17, 2018
Sir' I am live in Kasganj My complain against Courier Boy of Post Office And Whole Staff in the post office where as in Kasganj My Paytm Debit Card Delivery was not successfully Done because my fault the address is not fully described but courier boy call me so I am described to full address but he was abusing me and say I am go in post office so I am go in the post office but Post office staff was very poor all the people saying my fault but after My paytm card not gjven Staff is very cheap pls help me and action it please please please Sir Action in kasganj staff and courier boy...I hope you understand...
Complaint comments  Read comments Complaint category Credit Cards

India Post — my university transcript delivery wasn't attempted and remains undelivered

 Reza Zaidpuri on Apr 17, 2018
Pune university sent transcripts through speed post no - em[protected]in
The delivery was not attempted and it showed failed and sent back.

I was in an urgent need of the documents and now due to the negligence of the department or the delivery boys, i am facing severe problems and delays.

I have been trying to call and contact the post office in chowk lucknow and the helpline number but none is being picked and recieved. No response at all from the department.
I request an immediate action on this and my parcel to be delivered asap....
Complaint comments  Read comments [1]Complaint category Universities

India Post — delivery of parcel eb205210219in

 western wind on Apr 17, 2018
I was expecting a parcel from the bank under consignment no. Eb[protected]in delivery to my home address but the same has been returned by the post master without contacting me.. Kindly look into the matter so that i can receive my consignment as early as possible with out further delay.
My address is

Arshad parray
R/o safapora district ganderbal tehsil lar
Pincode 193504
Eb[protected]in
[protected]...
Complaint comments  Read comments [2]Complaint category Banks

India Post — not traceable consignment no em409902502in

 dr suraj wani on Apr 17, 2018
I have sent consignment no as above from premnagar post office jalgaon on dated 11/04/2018. To mhada office pune pin no 411001,
But not traceable upto today i e 17/4/2018.
The consignment is of important documents of mhada housing pune
It is requested to trace my consignment at the earliest
Thanking you sir
Your faithfully
N. M wani
Mobile no [protected]...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — arrogant and customer unfriendly behavior of post office staff

 Bharati1986 on Apr 16, 2018
I have a pli and rpli scheme for myself and my wife respectively. I have gone to post office to enquire about some deposit issue about the scheme but the post office staff mr. Chakradhar misbehaved with me and not solved my issue. I have lost faith in postal customer service. Please look into the matter seriously. I am waiting for the solution. Please maintain integrity of postal service...
Complaint comments  Read comments [2]Complaint category Insurance

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