India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint
2585
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
997
down
547

Phone:
Phone:
up
428
down
233

Mobile:
Mobile:
up
189
down
136

Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
2%
Complaints
2585
Pending
0
Resolved
57
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — I have not got my pan card

 Ian Roushan on May 24, 2017
Sir, i check my status further for pan it was ready and dispatch on 21 April 2017 and excepted delivery of pan was 1 may 2017 but sir I still waiting for this and go to post office for further enquiry but no any one take my issue serious..I have many work of pan, kyc in bank, at gas..at last I visited at you please sir help me you are my last option...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Item Non delivered. Consignment no.: EK430470233IN

 Viper01 on May 24, 2017
Hi,

I was supposed to receive a consignment theough India Post a couple daya back. But, in the tracking the Itwm was non -
deliverable due to insufficient address.
It was an online order. I contacted the seller. He had put the correct address.
It is strange why wasn't it delivered. And now, it has been dispatched for Palam TMO.

Request you to please help deliver the consignment at: Flat 902, tower N1, The Close North, Nirvana Country, Gurgaon - 122018....
Complaint comments  Read comments Complaint category Jewelry & Watches

India Post — Delay Delivery

 Tupai Mandal on May 23, 2017
The consignment number of the same is 'ED209579273IN" book on 17/05/2017. The current status of the consignment number"ED209579273IN" is showing as"Bag Despatched to ICH RANAGHAT" on 19.05.2017. But even after this the article did not get delivered till 23.05.2017.
4 days have already gone but still it is not delivered.
Since there was no response from the department, ......
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Speed post package not received

 umender Sahu on May 23, 2017
Sir pl solve my problem,
My Name-Dharmendra Kumar
Address-208 FWC C/O 99 APO
SP Binnagury Cantonment (735232)
ID- EW498363073IN

My problem is this above ID speed post dispatched to Ram Rashish, Rasulpur Gadiya, Banda Shahjahanpur, PIN-242042
Date 1 May 2017 is not received of current addressed​ more than of dispatched day
So pl help me priority pl...
Complaint comments  Read comments Complaint category Pharmacy

India Post — Parcel not delivered but in online it was showing delivered

 chilbull on May 23, 2017
My self monish my parcel was not delivered but in tracking status it was showing delivered my consignment number was en601400258in.
Same was registered as compliant by me my compliant number was 1007624220.
In that parcel my original degree certificates are there please do the needful or contact me soon.

While tracking online about my compliant the error message coming please try again after sometime since two days.

Regards
K. Monish...
Complaint comments  Read comments Complaint category Education

India Post — Post documents not delivered

 MithunG30 on May 23, 2017
Hi,

I sent an important document from frankfurt germany on 05/05/2017.

Till now it has not been reached to the destination.

Tracking number is : rr374326904de

Could you please take this urgently. As the document is related to visa and it is important to reach the destination within time.

Thanks in advance for your help....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Registered post not delivered and the information is missing from post office

 Srinivas Annabathula on May 23, 2017
We have sent registered post to Pune Model colony post office the item was booked on 5 May 2017 till now the article is not delivered and model colony post office Pune officials are telling that article is not present in the bag received from RMS Pune. Its very funny and till now the action is not taken on this issue.
Consignment tracking reference number : RL983277686IN
History of tracking as follows :
May 11, 2017
10:05 am
Item RecievedIndia Post Domestic
MODEL COLONY
May 09, 2017
01:02 pm
Item BaggedIndia Post Domestic
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Bag was despatched from l d a colony s. O-226012 to vasundhara so-201012 but not received

 test member on May 22, 2017
It has been more than 6 days since the bag was despatched from l d a colony s. O-226012 to vasundhra s. O-201012 on 15/5/2017. But there has been no update on the article tracking system since 16/5/2017. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item no is eu104379649in....
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — National savings certificate

 amun on May 22, 2017
I have 2 Nscs of Rs.10000/-each bearing nos 08EF912617 &18 which have mature for redemption on 31-03-2107. I had visited Chandra Layout Bengaluru post office in the first week of April17 and submitted the N C 32 form that is application for transfer of NSCs from one post Office to another which was issued to me earlier by the same office. The post master accepted the same and requested me to come after 3 days. However in the evening she telephoned and as per her request I went to the office. I was informed that the 2 nscs could not be closed by the Shimoga Market-577202 office in view of failure...
Complaint comments  Read comments Complaint category Business & Finances

India Post — 7 air conditioners but none works

 Arun re on May 22, 2017
The head post office in mylapore is famous for its customer handling like every other govt offices.in 2012 more than 7 air conditioners were installed and now there's only 5. They were powered on only once when they got installed just to show the higher authority as air conditioners are working. Ever since then it's just for showcase. Being in chennai on summer with 43.1℃ is not simple....
Complaint comments  Read comments Complaint category Banks

India Post — Postal id card

 Riyas Ahamed Rmd on May 22, 2017
I have applied for postal id card on 28/01/2017 paying 250 rs. I was told that i would get in like three or two months. But it's been almost more than three and half months. I contacted west mambalam post office where i applied. They told me to ask in t. Nagar main office. Their responses are really worst. They still keep telling me it would come. My application no is 798131....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Unable to apply online GDS

 Dhan Moni Sarma on May 21, 2017
Honourable sir, i am trying to online apply for your given gds post from assam circle which have only 467 posts. But after registration, i made online payment of 100 rs at nagaon post office : but till now i am not able to apply due some problems, say otp was'nt sent to me even after trying more nos on online procedure. So, i request to help on this regard since stipulated time is going to end today, otherwise my chance will gone...
Complaint comments  Read comments [3]Complaint category Job & Career

India Post — Misbehavior of post office employee

 Vikash Tiwari7728 on May 20, 2017
Today i was on the counter of speedpost in raj nagar extn sub post office-201017 raj nagar sector -7 ghaziabad u. P. I have to make 3 speed post to various distantion but by standing 30 mint on counter. The speed post not made by the incharge, i request him to please make my speed post but denied by saying i have no time come next time try arrogantly. This employe name he say my name is rajesh make my complain where you can but i will not do your speed post.
Sir this employees always misbegave to customar every time he talking on mobile on office time. He gives priority to agent only. We...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Postal Department — Post women - irregular timings of delivery and worst behaviour

 lakshmi68 on May 20, 2017
I am residing at madipakkam, chennai 600091, ezhil avenue, skathi nagar ext., plot no. 1 - my mother govt., retired teacher, she got her eye treatment, regarding that she add a registered letter from the department of health, today (20/5/2017) the postwoman came to my house standing in the half of road and calling us to take the delivery, i refuees the letter to take delivery on the road, we both have arguments, after that, she told me, come and collect the letter in the madipakkam post office, she use to deliver the letter late and in irregular timings, the way she talks is not fair.
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Wrong delivery of an articles

 satyendra.shruti on May 20, 2017
Sir, i satyendra kumar has sent speed post on 24 sep 16 exam form to
Ignou regional centre panaji (08), behind chodankar hospital, near p&t qtr, alto porvorim, bardez goa 403521 mob 08322414553. But by blunder mistake by postal department it was delivered to model colony s. O. 411016 pune maharastra. I spoke to model colony post office. They told me it has been delivered to ignou regional centre pune....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Acknowledgement not received

 Cg Indiradevi Siddharthan on May 20, 2017
Sir,
I sent a registered post with acknowledgement Due to the Finance Department, Secretariat, fort St George, Chennai, Tamilnadu pin 600117 on 28/04/2017. The receipt no is A RT248319292IN, and counter no is 1, OP-code:2901. The acknowledgement for the receipt of the post was not received till date. Please confirm wheter the delivery has been m

KK Siddharthan...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Worst experience

 Sanjeevi Rajaram on May 19, 2017
I need to received the courier from us. This is my ips tracking no. Cg007801916de which was reached india @ 2nd may 17. After that i may taken week a time, that i know very well. But its reached destination (Chennai) 5th of may still i have not received the courier as of now. I have been continuously followups with concern department but they don't reply properly. I have followups in this no. Guindy post office - 044- 22501581. This is very pathetic to handle the concern person. If india need to improve please make the necessary action. Better avoid this kind of activity in future. Please take a...
Complaint comments  Read comments Complaint category Airlines

India Post — Tracking status not showing

 jaanle on May 19, 2017
PAN card was dispatched by UTI on 15 may 2017 by registered post. Tracking ID of my consignment are folowing
EA840081208IN.
EA840081199IN
EA840081185IN

Even after 4 daysTracking status of my consignment is not available on india post website. while tracing it shows consignment details not found . plz help me so that i can get status of my PAN card on urgent basis. I need my pan card......
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — PLI ki new pass book lene k liye

 Noniyo on May 19, 2017
Meri PLI ki book bhar gai thi to mene new nikal ne k liye dahod district ki piplod post me meri old pli ki pass book jama karvai fresh passbook nikalne k liye 10/02/2017 k din application diya piplod post mastar ko registration no hai- RG799661686IN par abhi tak koi officer sahi javab nahi de raha hai k pass book aayi bhi nai haihelp me
9913302101...
Complaint comments  Read comments Complaint category Insurance

India Post — Tracking status not available

 rohitldh on May 19, 2017
My PAN card was dispatched by UTI on 13 may 2017 by registered post. Tracking ID of my consignment is RM560145394IN. Even after six daysTracking status of my consignment is not available on india post website. while tracing it shows consignment details not found . plz help me so that i can get status of my PAN card on urgent basis. I need my pan card urgently....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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