India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
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2309
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
660
413

Phone:
Phone:
271
166

Mobile:
Mobile:
125
103

Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
2%
Complaints
2309
Pending
0
Resolved
42
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — Parcel sent to wrong destination and non traceble

 Prakash Takkekar on Jan 21, 2017
Date: 18.01.2017

To,
The Postmaster / In-charge
Panaji H.O
Goa 403 001

Sub: Wrong delivery of registered parcels

Sir,
I undersigned Mr.Prakash Takkekar proprietor of Fragrance of the Soul have send the registered parcel through India Post, Panaji HO Goa the details are as follows,

Consignment Number Booking Office Booking Date Source Country Article Type Destination Country Current Status as on 12.01.2017 Remark Delivery time as per Citizen’s Charter of Department of Posts sender's address addressee's address weight content...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Parcels not delivered

 Prakash Takkekar on Jan 21, 2017
To,

The Deputy Director General (PG & QA),
Dak Bhavan, Sansad Marg
New Delhi— 110116.

Respected Sir

I have given yesterday (Dated:8.07.2016 and Time:4:53pm) the 3 Parcels to Panaji HO Post Office to send Guatemala city by Speed Post parcel vide tracking Nos.EM586939241IN, EM586939238IN, EM586939119IN and today(date:9.07.2016 at time 3:14pm) I received call from mobile number 9322312736 from Post office at Mumbai Airport mentioning that there is "NO Speed Post parcel service" is available to Guatemala City and he is sending these Parcels...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — My Parcel is not delivered and also it can not track on online

 Biswabhusan Hota Babul on Jan 20, 2017
Sir I sent an parcel From Nimapara So, Puri, Odisha, Pin-752106, Name-Bajendra Kumar tripathy on 9 January 2017 to homeshop18 shopping 7352 Prem Nagar, Near Shakti Nagar, New Delhi-110007.But till it is not deliver and the main Problem is it can not track on your website. So plz solve this problem. My parcel is very very important.order no-CO062951377IN...
Complaint comments  Read comments Complaint category Online Shopping

India Post — Speed post aane per delivery nahin deta

 Hasnain araria on Jan 20, 2017
Main Md hasnain mera complaints hai Ki post office ka jo pun hai Mr md shameem wo kisi ka ka bhee Post Aane per jaise ATM CARD YA CHEK BOOK
YA KUCH BHEE WO KISI Ko bhee pahuncha kar nahin deta hai Aur uske Ghar per jao to Daant kar bhaga deta hai Ki Abhee mere paas Tim nahin hain hai 2 din baad Aana YA Bina Dekha Bol dega ki Tumhara post nahin Aaya hai
Baar baar mat Aao post Aayaa huwa rehta hai Phir Bhee
YANG NO RESPONSE KISI KA BHEE RESPONSE NAHIN Leta Zyada bolne per
Bolta hai ki TUMHARA POST AAYA A HUWA HAI JAA NAHIN DUNGA KYA KAREGA JO KAREGA KARLE MERE PAAS MAT...
Complaint comments  Read comments Complaint category Mobile Service Providers

India Post — Sonsignment number EB318798819IN not deliver in its destination.

 Keshab Sasmal on Jan 20, 2017
Dear sir,
A SPA artical booked on dated 11.01.2017 at BNPL unit (spc gurgaon ) destination pin code 721441. vill-raghunathpur, p.o-mandar, p.s-ramnagar, dist-purba medinipur, w.b but till date artical not deliver the above mention address.

So sir, please do the needfull action.

Thanking you.
Keshab sasmal
Mob. 9635545597
date. 20.01.2017...
Complaint comments  Read comments Complaint category Banks

India Post — Hp 406 g1 mt business pc

 Nidheesh N A on Jan 19, 2017
Dear Team,
The keyboard attached to the newly purchased HP 406G1 MT business PC is not working. The lights in the keyboard is also not up. We have tried changing to another USB slot, connecting to another PC, but still it is not working.
PC serial no INA604XG7W. Installed at Kandassankadavu Postoffice, Thrissur, Kerala.
The product is under warranty period. Pls do the needful for replacing the defective item urgently....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Non delivery parcel through Registered parcel sercel. Complaint with online and written format but no response

 mekalavj on Jan 19, 2017
I was sent one Parcel [value 1800rs] through registered parcel service from vetturnimadam- 629003 post office to gujarath-382220 .parcel number is CT412125410IN dated14/12/2016.but till date this parcel was not delivered at destination. I have already complainted at online 3 times. next written complaint submitted to post office directly.but till date no responses at any sides. today 19/01/2017 last date for my parcel reaching destination part. I have loss 1800 rupees . please rectify this problem immediatly.
thank you...
Complaint comments  Read comments Complaint category Business & Finances

India Post — Lost of savings pass book no. 7151521181 jointly operated by smt.Sipra de & barun kumar de

 Barun kumar de on Jan 18, 2017
Dear Sir, ,
With due respect, I beg to state that on 18th October, 2016 I have lost our S.B. Pass Book No. 7151521181 which was operated jointly by Smt. Sipra De & Barun Kumar De at Chandernagore Sub-Post Office, P.O. Chandernagore, Dist. Hooghly, PIN-712136 alongwith New ATM Card Envelop while collecting at Chandernagore Sub=Post Office, Chandernagore. I had lodged an FIR under. G.D.E. No 1259 dt. 19.10.2016 at Chandernagore Police Station on 19.10.2016in this regard.
I had personally submit the letter alongwith FIR on 19.10.2016 to Sub-Post Master, Chandernagore Post Office, Chandernagore,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — No Delivery Status update RZ090730178GB

 Chalapathi Venkata on Jan 18, 2017
Dear Sir,
I have booked my consignment with track id RZ090730178GB in hounslow London. From India post track I can see my consignment has reached India post Mumbai. After that I have not seen any updates on my consignment. It has contain important documents. Requesting India postal service to treat this on high priority and delivery my item as soon as possible. Also I tried to reach Mumbai/Delhi India post contact, but none of them responding. Please do needful

Thanks
Venkata Chalapathi,
+917893847707...
Complaint comments  Read comments Complaint category Airlines

India Post — Non delivery of ordinary post.

 virendramisra on Jan 17, 2017
Sir, I am not receiving ordinary letters, books etc. The post man say that my residence/ society is not registered with post office for the postal services. He say that my society should first register it address for delivery of dak/post.nI am residing here for last one year, and reciving curriers, speed post, registered post, parcel etc. without any complaint....
Complaint comments  Read comments Complaint category Government Organizations

India Post — EG004382424IN-Returned back

 pmshah on Jan 16, 2017
I have sent aforementioned tracking number item to Deep River ON, Canada and surprisingly it's returned back as per tracking system. May I ask you why?
I had sent forms and supporting documents to my wife Pinal Shah residing at 2-19 Champlain Street, Deep River, ON, Canada K0J 1P0 and without being delivered to intended address it's return back.
Do you know how much important for us to get on time? Who is going to pay for my all loss?...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delay of delivery and parcel sent to wrong place by mistake

 swastirani chakrabarty on Jan 16, 2017
Sir,
I sent some important things by parcel from Hyderabad gpo to Bongaigaon Assam on 26th Dec '16.
They told me that it'll be received within a week.
But its more than 20 days and I have not receive the parcel. The the big problem is from Guwahati on 13/1/2017 the parcel has been sent to Silchar by mistake.
I request you kindly to look out the matter and take kind necessary action.
Details of my item status I will upload and tracking number is - CA038688023IN
Thank you...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — RD amount paid payment

 bljajme on Jan 16, 2017
Sir,
I am Nirmala Jajme have opened RD a/c in Gail Vijaipur complex dist Guna mp in Jan 2012 . payment per month was Rs 10000 per month & up to December 2017 I have paid every month as per terms & condition of post office. I have submitted maturity claim in Jan 2017 but maturity claim processed under premature & no such information given to me that the post office processing the same in premature contion I don't any information. Rs 658000 paid online which is I could not understand under which calculation post office processed the claim .I have seen online calculator which showing Rs 738640...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Registered complaint against postman

 Amrit Kumar Jha on Jan 12, 2017
I have complaint against the postman named Mr. PAL posted in barra post opffice (208027) He is irregular in his services.
He doesn't deliver any letter to respective person.
Sometimes he demand for money to deliver letter.
He has not deliver my letter related to income tax on time. when somehow I got his number, and called him, he ordered to me to come to post office to give the letter. When questioned about this, he argued that he is not my personal postman and he would not deliver the letter to home.
I complained about this but he abused me and said he would not give...
Complaint comments  Read comments [2]Complaint category Products & Services

India Post — Tracking no. RA272523617TW

 vgbalan76 on Jan 11, 2017
Dear Sir,

There is no update status about tracking since 07/01/2017. Can you mail me when it will be delivered to Bangalore?

Tracking No.: RA272523617TW

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RA27... />
Destination Address:

Income Tax Department - CPC,
Post Bag No - 1,
Electronic City Post Office,
Bengaluru - 560100,
Karnataka

Regards
Balaji...
Complaint comments  Read comments Complaint category Other

India Post — Not recieving the order

 5suhas on Jan 11, 2017
Hello sir/ madam, RS362926985CN, this is my order id, but i couldnot get the item!! Till now, i have ordered the item on 30 th december!!! on aliexpress.com, online tracking say that on the 9 January it was in sagar post office, but i couldnot get the item / any phone call!!!, but yesterday online tracking say that it was on its way back to mumbai !!!?!, and then to Calcutta!!...
Complaint comments  Read comments [4]Complaint category Online Shopping

India Post — Postman not delivers letter

 Rac Only on Jan 10, 2017
Hello sir
I live at barabazar kolkata. My problem is my post never comes to me at my place. The postman delivers it anywhere and to anyone even he gives my parcels and bank confidential letter to anyone in the area. Some people give them to me and some dont. In past some of my parcel sent through india post deliver to strangers by postman which never receive by me.
Plz suggest me to take any step so that postman gives my letter and parcel to me or to my house not to anybody....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Re: complaint against postman of seelampur post office

 mohdjaved on Jan 10, 2017
Dear Sir,

My Name is Mohd Javed, live in Subhash Vihar, Near Ghonda, Post office Seelampur.

I have a complaint against Mr Prem, postman(Seelampur) of our area. He always ask for bribe, if we deny to pay him he stop our posts.
Latest speed post is cancelled whose reference number is EH551015657IN, which is not delivered by saying that address is not valid.

I got another post from bluedart whose reference id is AWB33912235195.

I am regularly getting posts from private companies except from post office just because i have denied to...
Complaint comments  Read comments Complaint category Banks

India Post — Speed post no EH798987240IN

 Ram1004 on Jan 10, 2017
I have booked a consignment to allahabad via spped post of indian post EH798987240IN dtd:04/01/2017.
Below is the last status as on date .wheather my article is lost. what can i do ??

Event Details For : EH798987240IN Current Status : Bag Despatched to DELHI RMS
Date Time Office Event
06/01/2017 21:50:13 NEW DELHI RS TMO Bag Despatched to DELHI RMS

Please suggest
Ram Kumar
7408408804...
Complaint comments  Read comments [1]Complaint category Products & Services

India Post — Speedpost not Delivered Yet

 rahulpshetty on Jan 9, 2017
Hello Team -

There is a consignment sent on 2nd Jan 2017 and is stuck in Armament S.O since 5th Jan. After that there is no update being mentioned in the tracking website. Kindly look into this and expedite the delivery.

Consignment#EK312617408IN

All the numbers mentioned in the website are invalid and even the mail Ids listed are invalid. Link to file a complaint in the India Postal Website is not functional. Not sure whom to contact to get this fixed....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Recently Discussed

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Parcel sent to wrong destination and non traceble
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Speed post aane per delivery nahin deta
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Lost of savings pass book no. 7151521181 jointly operated by smt.Sipra de & barun kumar de
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Registered complaint against postman
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RD amount paid payment

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