India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
Submit a Complaint
2707
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1160
down
627

Phone:
Phone:
up
492
down
276

Mobile:
Mobile:
up
220
down
168

Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
2%
Complaints
2707
Pending
0
Resolved
60
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (453)

India Post Complaints & Reviews

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India Post — post master mo post delay

 Vishwa Amp on Jul 25, 2017
Dear sir
My name is VISHWANATH amp from holagundi huvinahadagali taluq, bellary district, dear sir already submit my 2 complaints in online about delay and discipline action on Holagundi post master ashok sir, but now I give the and one complaint it is, 20/07/17 in this date I m send the mony to Holagundi post 583219 from 583135 kudligi, posted mo number is:-05204417072080399 but no delavary post, and one my Mather old citigen mo mony also no came from 2 months PLZ sir PLZ take the action on Holagundi post master PLZ sir PLZ....
Complaint comments  Read comments Complaint category Other

India Post — delivery hasn't arrived

 saibu39 on Jul 24, 2017
Dear sir,

I have booked the parcel (July 1, 2017) at chennai mount road (600002) india post office as registered post to manipur (795001).

Till now the parcel hasn't reached at destination. And there is no updates in tracking status. (Last updates 14/07/2017). So please do register my complaint and take further action as soon as possible sir. I want return my parcel.

This is my complaint no: 10007735275 (Already registered complaint in indiapost customer support).

Tracking id: ct232654755in...
Complaint comments  Read comments Complaint category Pharmacy

India Post — item reportedly not delivered

 thakurjvvnl on Jul 24, 2017
Delivery status/report
Kindly help by providing information that whom speed post (Er328445436in) dated 24.6.17 sent to dera baba jaimal singh, beas (Amritsar) is delivered? As the same is not received at the above mentioned address.

Waiting for early response please.

Regards,

Thakur das
Mail id: thakurdasjvvnl@gmail.com
Mob: 09950191900...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — never deliver to me my post to my home address

 ramjp22 on Jul 23, 2017
सर मेरे घर नरसिंहपुर पोस्ट खमतरा ग्राम खमतरा में है मकान नंबर 165 है मेरे घर कभी भी लेटर पोस्टमेन द्वारा नहीं भेजा जाता है।मेरा आधार कार्ड आज तक नही आया।कुछ दिन पहले आधार कार्ड अपडेट करवाया है लेकिन अपडेट आधार कार्ड भी नहीं आया। पोस्टमेन...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — damage of item received from germany.

 Arafat Nazar on Jul 23, 2017
I had booked an item in e bay online shop from germany in first week of june and they had booked it through dhl.. It the received today through india post in mattanchery post office pin code 682002. Unfortunately the item have received in total damaged condition. We have raised a complaint in ebay about it.. The package received with out any packing metirials inside. The package was opened for customs clearance, and while repacking they did not put back any packing meteials.. Also it have thrown out by your porter's (They only knows that, and it is well known to every body in the world).. Why do...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

India Post — speedpost non delivery

 avuc1949 on Jul 22, 2017
Reg: non delivery or wrong delivery ed34714075in

Above speed post containing my driving licence was given by rto to speed post on 13 july 2017. The status upto 21 july was shown as in transit on sms. However today it shows as delivered although the post has not been delivered at our address so far.
On your tracking it is showing as delivered to cwi15

Garvit agarwal, 396-c sheikh sarai phase 1, new delhi 110017...
Complaint comments  Read comments [2]Complaint category Other

India Post — delay my speed post delivary

 O p khande on Jul 21, 2017
Sir maine apna speed post barrackpore se lucknow ke liye 10jul17 ko despatch kiya tha but mera speed post abhi tak lucknow nahi deliver hua hai. Speed post tracking me 12jul tak ka update aa raha hai.12 jul ko speed post 1cbpo se 950fpo despatch show kar raha hai uske bad ka koi status nahi hai.12 july ke bad mera speed post kaha hai please inform. My speed post no. Ew198344898in. Please 950fpo kaha hai bataye. From-hav/pna omprakash khande, bh barrackpore...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — non delivery of speed post at 600071

 Unni Raj P S on Jul 20, 2017
Over a phone call on 12/07/17 i've requested to hold the letters (Eb644071421in and eb643315119in) until 20/07/17 for which the post office personnel agreed.

Today the postwoman talked rudely to my wife denying all knowledge of my call and said that they have despatched letters back to sender. I doubt that individual had any sense of commitment to her job or has any idea on how to talk to women.

Those were quite important bank documents which had to be dealt more responsibly. I'm a government officer working for defence and i was in delhi during the period on official...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — register post delivery delay

 rvgsvd on Jul 19, 2017
I have applied two pan card (My parents) and both pan card send by uti
But one pan card delivered only, second pan card status not sowing yet
Your application is processed successfully
Pan [ dkgpd8338m ] card dispatched through registered post vide consignment no rm639345159in on 13/07/2017.

Regarding
Ram veer singh
8285835649
Mail rveer1989@hotmail.com...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — delay in item delivery

 Raviteja Chowdary on Jul 19, 2017
Dear sir,

Got a mail from utiitsl stating my pan card is dispatched more than three weeks ago (27/06/2017) through india post, but still i didn't received it. Consignment number is: rm619461323in
Status is showing like item delivered at nizampet (500090) office on 10th july.
My home is hardly 2km from nizampet office. What is stopping you for item delivery? When can i expect item delivered my home?

Thanks....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — item not delivered to given address

 Anilssssssss on Jul 18, 2017
Dear sir.
I am very upset to ur service. And i also going to complaint ur deptt. For poor service. Sir my post reached at bamial post office on 14 june 2017 and couriered from uti pan office on 31 may 2017. Registered post no. Rm577138874in. Who is responsible for that??? So. Please courier to my parcel on urgent basis???
Anil kumar sharma
Contact no. 9107422923...
Complaint comments  Read comments Complaint category Credit Cards

India Post — online pay subscription of ssy

 goshey kuldeep on Jul 18, 2017
Sir/madam i want to pay all my monthly subcription pertaining to ssy of my daughter yashaswini rana direct to a/c instead to pay in hand because i am doing the in crpf. I want to pay monthly subscripiton direct in a/c as online or i want to transfer our a/c to sbi for smooth handling. Please improve your service in this regard as online or close and transfer my a/c to sbi gc crpf gandhinagr gujrat-382042, why enlosed our a/c not showing online. I am very shocked to know about online process of post office. My mob on is-8287920105 and my email id is - gosheykuldeep. Rana@gmail.com...
Complaint comments  Read comments [2]Complaint category Other

India Post — Non delivery of speed post sent by transport/dimt.-gnctd reg

 ganeshgd on Jul 17, 2017
Sir, i got a message from dz-dmtpay that my driving licence has been despatched vide speedpost but till date i have not received that speedpost containing licence till date that is despite i am in regular contact with the post man (Mr. Om kumar) of my residential area under najafgarh post office. As and when he is contacted regarding the receipt of speedpost in najafgarh post office he replied in 'no'.

It is a very serious lapse on part of the post man mr om kumar. He should be immediately removed from najafgarh post office.

Please help me to receive the driving licence....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — ppf account 2 entries missing in their leadger

 jai ho shankr on Jul 17, 2017
Dear sir
My name is jai shankar i. V

My ppf number is 194801088 old number
My ppf number is 9857324228 new number
Post office umesh nagar dombivli west

This above account of my is settled for rs 50233
According to books in my pass book shows 52000 + interest

My ppf passbook is updated always

Now they say two entries date 3/2/05 of rs 1000 is missing in there ledger
Second entry date 18/1/06 date rs 1000 is missing in there ledger

But in my passbook both entries are there with your postal...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post details not updated on site.

 shahirul12 on Jul 17, 2017
A product was sent to me from mumbai. But after the status shows despatched to nhs guwahati no further update is provided for last 5 days. So please have a look in the matter. A very important paper is in that post.
Id em771452674in
Booked at booked on destination pincode tariff article type delivered at delivered on
Bnpl sp hub agripada mumbai 11/07/2017 781015 spa
Event details for : em771452674in current status : bag despatched to nsh guwahati
Date time office event
12/07/2017 22:18:40 bnpl sp hub agripada mumbai bag despatched to nsh guwahati
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — missing of money orders

 princeirshad on Jul 16, 2017
I irshad ahmad shah from kupwara kashmir india have have send my money orders beraing number 044131170427000010,, 044131170427000011 dated 27-04-217 amounting rs:-150+300 at booking office sogam-193223 to nadwatul ulma up 226007 & but till date the concerned quarter has not received the subscription fron taameer hayat nadwah & kaarwaane adab nadwah up. Lakhnow. The post office where from i have sent these money orders have deliverd....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

India Post — not received speed post letter

 Rohit Kumar Kaushik on Jul 16, 2017
I inform you that i am receiving a message from nhpl sp hub annaroad chennai to send my speed post letter but the past men said your letter send back without my knowledge my post office garhi harsaru so pin code 122505 i request you to send my speed post letter again and said the past office garhi harsaru gurgaon haryana to deliver me my address i also request you take action against him...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — service charge

 Adv Rohit Raj on Jul 16, 2017
Sir mine speed post which was sended by regionel passport office patna where the rpo paid the speed post charge but when post man came to delivered the product he damand 500 rs and say that he paid to rpo and speed post officer i asked for recipient he say every officer take undertable if u have to recive then take otherwise i will return i have many work donot waist mine time so plese tell me how much i have to pay i will pay directly to officer speed post consignment number pp711860702in...
Complaint comments  Read comments Complaint category Passport Services

India Post — tracking details are not updated for the rm629232648in

 chennasreenath on Jul 15, 2017
Dear sir/madam,
I am sreenadh i got a package from mumbai they given the consignment number rm629232648in it was dispatched on 01/07/2017 but when i am checking the details in the india post it was showing that "consignment details not found" today is 15/07/2017 still it was showing like that

I was contacted the post office also they are not at all responding well

Please do needful for the same

Thanks®ards,
Sreenadh,
9440310396....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post letters - wrong delivery of articles, complaint no. 10007731186

 avinabapal on Jul 15, 2017
Respected sir/madam,
I, avinaba pal, booked a speed post (Consignment number - ew359893955in) on
30/06/2017 from santragachi s.

O (Pin code 711104).
Destination address is below:
Central recordkeeping agency (Enps), nsdl e-governance infrastructure limited, 1st floor, times tower, kamala mills compound,, senapati bapat marg, lower parel, mumbai - 400 013.

But i have noticed from website (https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx), the current status of the letter-current status : item delivered at delisle road s. O
Complaint comments  Read comments Complaint category Postal & Delivery Services

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