India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 18%
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7058
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2615
down
1164

Phone:
Phone:
up
1293
down
547

Mobile:
Mobile:
up
583
down
302

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
Complaints
7058
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0
Resolved
1289
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So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

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I am expecting my passport renewed via speed post, which was shipped on 07th Oct 2021, the next day it reached KOL AP TMO as per tracking. And now it states that the item has been dispatched from transit mailing office kolkata. Kindly check the status and advice, it is almost two weeks since I was alerted about the same.
Please find the speed post tracking no:
PP[protected]IN

Regards,
Jayaraj, Port Blair.
Oct 21, 2021

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    I was expecting passport to be delivered at my home address, even though I was at home the entire day, it was not delivered and the status was changed to Not Delivered Addressee cannot be located

    Article Type
    Inland Speed Post
    Event Details For : PP[protected]INCurrent Status :
    Not Delivered Addressee cannot be located
    Date Time Office Event
    21/10/2021 16:21:17 Kasarvadavali S.O Not Delivered Addressee cannot be located
    21/10/2021 10:50:48 Kasarvadavali S.O Out for Delivery
    21/10/2021 09:58:39 Kasarvadavali S.O Item Received
    21/10/2021 07:06:14 Kalyan RMS L2U Item Dispatched
    21/10/2021 04:41:27 Mumbai NSH Item Dispatched
    21/10/2021 03:53:14 Mumbai NSH Item Bagged
    20/10/2021 23:58:29 Mumbai NSH Item Received
    Oct 21, 2021

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      My shipment within Nashik has not been delivered from more than 10 days. it was booked on 09/10/2021 and latest update was given on 11/10/2021 as item dispatched. There is no update further whether item has been delivered or not till 21-Oct-21.
      Oct 21, 2021

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        Imployee service very very slow baramati post
        Oct 21, 2021

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          A parcel was sent from Lajpat Nagar, Delhi to New Friends Colony, Delhi. It's hardly 4 kms away. Not a single delivery was ever attempted. No postman ever called my phone. Everyday it shows out for delivery and then by the end of the day it goes to door locked, address not found etc. My family never left the home. No one ever called. No one ever enquired about the address. No one ever came to my door and rang a bell. And suddenly after 10 days it shows that it was delivered. And I didn't even receive it. What kind of service are they providing. Why so pathetic and unprofessional. Why they keep updating false information on the website. Atleast do you goddamn job.
          Oct 21, 2021

          Complaint Status

          India Post customer support has been notified about the posted complaint.
          Tracking number: ED[protected]IN

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            Event Details For : EX[protected]IN Current Status : Item Dispatched
            12/10/2021
            11:10:31
            Air LGBI AP TMO
            Item Dispatched

            But till date doc not received even there is no update in traking system
            Oct 21, 2021

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              At the air LGBI ap TOM 05/10/21 so didn't receive my order please I need this as soon as possible....
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              India Post — Registered parcel [Resolved]

              Consignment no. CW[protected]IN

              Booked from - santipur s.o(24/09/2021)

              Destination - dhekiajuli...
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              Dear Sir/Madam,

              Tracking number is - RR[protected]DE

              My Post is on hold at KOLKATA AIR FOREIGN RLO BUILDING. Request to clear it asap.
              I have Visa appointment at the German Consulate Kolkata on 22Oct2021.

              Please let me know, if i can collect the parcel from Kolkata Custom RLO BUILDING on an urgency basis.
              This Document is very important for the Visa interview.

              Thanks in advance for understanding and do the needful.

              Kind Regards,
              Ashok
              Oct 20, 2021

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                I was sent a package from Delhi on 7th September . It was going smoothly but since 29th September my parcel is stuck at North...
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                My consignment number EM[protected]IN has been stuck with KOLKATA AP TMO from the last few days. It was an urgent requirement and hence was sent through India speed post from Mumbai. The parcel is stuck with them and there has been no response from their end. Because of their laid back attitude, I will have to face major losses. If this is the kind of service India post will provide, what sort of an example is being set for the other courier services
                This is really really disappointing. Who will bear the losses for me
                Oct 20, 2021

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                  Dear Customer, Cheque Book for Account No. XXXXXXXX8106 dispatched on 05-OCT-21 vide Speed Post no. JB[protected]IN. SBI....
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                  I need update on my courier number EU[protected]IN which was booked on 24 september 2021. Its been 25 days and there is update...
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                  Inland Speed post Tracking no. EC[protected]IN status show that the parcel was dispatched from Air LGBI AP TMO on 24/09/21 but it's been 24 days still there is no Status update neither my parcel is being delivered to my destination Mon S.O (798621).
                  As it is very delay, Please take Immediate action and kindly solve my issue as soon as possible.
                  Oct 18, 2021

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                    My Registered Post Tracking ID CM[protected]IN is to be delivered to Oman. It was dispatched on 14 Oct 2021 from Goa and on 15 oct 2021the status is showing Mumbai RMS Surface Inward L1U. Today is 18 October and the status is still not updated and I can't track my parcel.
                    Kindly look into the matter
                    Oct 18, 2021

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                      Sir mera parsal EH[protected]IN abhi tak recieve nhi hua h sir pl mera parsal jldi se mere address par phucha de...
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                      I'm complaining about my registered parcel being shown delivered but not received by the addresee
                      Tracking ID - CM[protected]IN
                      BOOKED FROM JALGAON SO 425002 TO JOGESHWARI WEST - 400102
                      Oct 18, 2021

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                        Though my contact details were given correct I was not contacted and now the delivery status shows as " Not Delivered Addressee...
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                        I booked an International Air Parcel to Melbourne, Australia on 13/09/2021 at Bidhan Nagar CC Block SO 700064, Kolkata. The...
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                        I filled a complaint on 13.10.21 with complaint No. [protected] not moving but now the consignment is sitting at Mumbai Parcel...
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