India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 2%
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India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011
+91 77 1223 3194

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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India Post Complaints & Reviews

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India Post — Non settlement of R D account on closure

 G v ramesh babu on Feb 28, 2017
I have opened and a deposit for Rs105000/- with monthly interest and an Rd account no65337/700 was opened to credit the monthly interest of Rs.700\-. Due to some reasons the RD account was lapsed after 25 months . i.e the RD account was run From May 2010 to May 2012 and the value of the RD is Rs.17500/-. The pass book was with Postal agent Mr. Prabhu and second RD account was opened and run till the date of the maturity of my Term Deposit ie is 04/08/2016. I have approached Swarajnagar, hyderabad sub post office(500018) and submitted 2 RD pass book and one Fixed deposit pass book and they have credited......
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Postman not delivering parcel at my addreess compaining that parcel is too heavy

 Ankit841 on Feb 28, 2017
Postman not delivering parcwl to my address saying that the parcel is too heavy and cannot b delivered...parcel just contains books which may b maximum 4 to 5 kg apporox ..i dont think 5hats too office is obra sonbhadra utrar pradesh pin code is 231219 ..this is not the first time i have been asked previously also to not order such heavy items pls see to the matter otherwise i have to file complaint in rti...
Complaint comments  Read comments Complaint category Products & Services

India Post — Parcel stuck

 Er.Wamiq qayoum Bhat on Feb 28, 2017
Sir my parcel is stuck at delhi tracking id is ED258889055IN which shows dispatching to palam tmo on 23-2-2017 after that no further update is done. Please see into the matter. I have an another parcel too with bearing tracking id CA633765918IN which is stuck at PH VIJAYWADA and after that there is no further update yet. Please see into the matter....
Complaint comments  Read comments Complaint category Mobile Handsets

India Post — Delay in EM702447356IN

 no namw on Feb 27, 2017
This is 2017 and I expect a prompt delivery from India Post. The parcel was send from Dadar HO to Virginia USA. The officer at the counter assured me that speed Post will reach withing 4-5 days. It is 12 days now. The tracker is stuck.

I wonder if this is the state of speed Post. What would happen to normal or registered post.

My ID is EM702447356IN....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Undelivered registered parcel

 mnvnath on Feb 27, 2017
I have sent a regd parcel from Kumaraswamy layout post office Bangalore vide booking no A CKO62505009IN in favour of VC LNIPE Gwalior MP. on 03/02/2017. But the parcel has not been received by VC'S office as on 27/02/17. It contained important material urgently required by the VC.
I have lodged a complaint vide no 10007457285. Please look in to the matter and see that the item is delivered....
Complaint comments  Read comments [1]Complaint category Institutes

India Post — Unable to track international Speedpost

 MahwishKhan on Feb 26, 2017

On the 9th of Feb, I had sent a letter on an international address to Seoul, South Korea. details of which are given below.

I am unable to track the consignment.

details :

to : Mr BAng Si Hyuk

SP number: EO432312128IN

It is important that the letter reaches the said address as soon as possible.

Hoping a quick revert with complete information from your end reagarding this....
Complaint comments  Read comments Complaint category Movement & Delivery

India Post — Irresponsible to diliver the packages

 uumeshg22 on Feb 26, 2017
Dear sir
There is a postman in our city which can not doing his work properly he can't parcel the package at proper time and if anyone told him about him that his parcel is came
But he ignored him told crazyiest answers.

I request you plz take action immediately other wise I will file a complain in police station .

Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Indiapost — Delay in delivery of the letter and it got rejected

 Yougender Bhai on Feb 24, 2017
Respected: sir

my name is yougender and iam from bangalore .
I sent a letter to the directorate general assam reifles (recruitment branch) laitkor shillong meghalaya 793010 on 1/02/2017. Through speed post

It reached kolkata air port on 07/02/2017. from there it has got dispatched to GUWAHATI. on 09/02/2017 it is received in TMO LGBI. from there it is dispatched to NSH shillong . ON 10/02/2017 the letter was recived in shillong. From there they have dispatched to shillong STG.

Then it reached NSH IMPHAL on 16/02/2017 from there the item was baged...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Not delivering the parcel supposed to be delivered

 Anantha007 on Feb 24, 2017
The post office of mangalore, ashok nagar 575006, A post man named UMESH BABU has refused to deliver my IPCC books which he was supposed to deliver, eventhough there was my presence in the location . he asked to collect the books myself if i wanted and gave me a letter of my absence in location. he was also not present in the post office when i had arrived there to collect my books....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — Non delivery of cheques sent through speed post to our customers

 Alisha Dey on Feb 24, 2017
Dear sir,
Our bank head office printing cell situated in Delhi sends cheques through speed post to customers under area of b.v college post office, Request of customers done after kyc compliant that is adress completed, but maximum cheque books remains undelivered to our customers and returned to our branch by postman of b.v college post office, it causes so many serious complains of our customers, we requsted the postman so many times but invane, when we told postman about customers complain then he voluntary replied, annoyingly, please look after the matter and take it seriously and do...
Complaint comments  Read comments [3]Complaint category Banks

India Post — Post location.

 anshu shandilya on Feb 24, 2017
Dear sir, my had been dispached at 17/2/2017 from tambaram, anna road.for delhi rohini sec-3.but till now i did not recieve my post on my this adress. my name is anshu no-9821966865.on my post, my current address was delhi, rohini sec-3, gate-no-29, house no-201, pin code-110085, and parmanent adress was, -village-kumhaila, post sikati, distt-saran, pin-code-841421, bihar....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Speed post not recieved till now

 neharajat on Feb 23, 2017
this is to inform you that i am rajat sharma tracking no EW315396422IN . speed post was delivered from simplex infrastucture calcutta 15/2/17 to delhi 188/9 roshan vihar east sadat pur karawal nagar delhi 94.but it has not recieved at home till now.but in tracking it is showing recieved in gokul pur S.O delhi.i went directly in gokul pur s.o.they are saying I have not recieved .they are not coperative me.

rajat sharma...
Complaint comments  Read comments Complaint category Employees

India Post — Carelessness of Postoffice

 acharya shankar on Feb 23, 2017
SB, 11 Vastu vihar Colony
Basant Nagar,
Chandauli, U.P.

February 23, , 2016

The Post Master
General Post Office
Varanasi (U.P.)

Subject: Regarding Complaint against postman.

Respected Sir,

I would like to draw your kind attention on the fact that the postman of our area is very irregular in his duties. He does not deliver the letters regularly and properly. He throws the letters carelessly. Sometimes he misbehaves the people.

People faces...
Complaint comments  Read comments Complaint category Other

India Post — Letter not received till date [Resolved]

 samalkotccpp on Feb 23, 2017
My letter was booked from Birmingham, U.K. on 01.02.2017 but till date not reached at Hyderabad. My Docket Number is RU833340159GB it is showing as Delhi Foreign Post Office on 03.02.2017. It should come within one week. It is already 22 days passed. I could not trace the document. Kindly look into the matter and do the needful. Very very important documents are there. Please treat the matter as MOST URGENT....
Complaint comments  Read comments Complaint category Airlines

India Post — Non-Receipt of money against Redemption Application- MIS A/C No:7774585236

 Smita Bhandari on Feb 23, 2017
Above subject Redemption-Request was submitted at Azad-Nagar Post Office, Andheri-West, Mumbai-400053 Post Office on 11.11.2016. Ever since, this Post Office Branch has been visited 10 times, but the Final proceeds of this MIS A/C has NOT been received by me. This Post Office is informing of some Error in their work-channel every time this Branch is visited and as per them they are not receiving the necessary clearance for Redemption of the concerned Proceeds, from their higher ups.
Exact functional problem is best known to the concerned Staff of this Post Office Branch, dealing with above...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — Delivery of international post

 rajat1111 on Feb 21, 2017
I sent some very important documents from UK to Faridabad(Haryana), India on 1st Feb 2017. The UK Post office has confirmed that it has left the UK on 3rd Feb 2017 and it should have reached India in a maximum of 5 to 7 working days i.e. by 10th Feb 2017. The tracking status shows that it is headed towards Delhi Foreign Post Office. The tracking number is RU635249537GB and I have also registered a complaint with Indian Post Office with Complaint Number - 10007453406. I would really appreciate if this can be looked in Urgently as I have very crucial documents in the package....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — Delay in delivery of speed post parcel

 riki hastings on Feb 20, 2017
I had booked a speed post parcel on the 8th of february 2017 from the gwalior lashkar India post office with the consignment no. EI772465158IN. It contains very crucial documents pertaining to my career. I had also lodged a complaint under the no. 10007445652.
Very disappointed with this entire fiasco. It's been more than a status update either....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — Speed post article not deliver [Resolved]

 ankit97094 on Feb 19, 2017
Dear sir
I sent my item from jamui 811307 on 3rd February from jamui post office to dankuni 712310 at snapdeal ware house kolkata.It is now 19 February today and I'm seeing the online status of india post website that my product is in kolkata airport.
But my item is not delivered yet.
Please help me to deliver my item.
For this I kindly thankful to you.
Please do fast sir.
Thank you
It's very urgent....
Complaint comments  Read comments [2]Complaint category Public Transportation

India Post — SPA EW355916917IN not dispatched.

 Om Chatterjee on Feb 18, 2017
The article (Tracking No. EW355916197IN) was booked from Hastings SO on Feb 07 2017. The same was received at NSH Kolkata Airport on 09 Feb 2017 and dispatched for NSH Raipur on the same day. The information available from NSH Raipur is that the bag has been received but the article was not received & the article is still with NSH Kolkata Airport.
Kindly look into the matter and make the delivery ASAP...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — Non-delivery of items

 biswajit_sahu7 on Feb 17, 2017
An item was sent from Jaipur (SBBJ, Jawahar Nagar branch) from Jaipur GPO via EB320701986IN and it reached Kolkata Tangra PO on the 23rd January 2017. Instead of attempting the delivery the filthy post office returned it back to the source office @ Jaipur on the 30th January 2017. We have been staying at the address (6 Mathur Babu Lane Kolkata 700015) from the last 35 years and have never encountered such an issue.
When we went to inquire, we didn't see any responsible person present at the office well past 12 PM.
How can you be so lackadaisical in your approach?
Please check...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

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