India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 3%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post Complaints & Reviews

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India Post — courier not delivered

 Yogi4091 on Jan 18, 2018
Hi my name is Yogender I have couriered the important documents through India post it's been more than 10 days still not yet delivered and I am trying to call 1924 num but it's not getting connected. I have sent it to my office which is synchrony international Pvt ltd Hyderabad, submitted in maredpally post office my consignment no is EN[protected]IN. I request you to please look into this and try to resolve and try to arrange proper communication center apart from online tracking....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — lost of kvp by post office staff

 Rashmi ruhil on Jan 18, 2018
I have two KVP which was matured in August 2017. I submitted all the documents with FIR copy because my original documents has been stolen from my house so I request for duplicate certificates and submitted all the documents two times to the respective office but not received my money till now. Not only this again the staff is saying my documents has been lost so I need to submit the documents again .before this they told me my Fe has been sent to Rohtak for process and when I asked them they said they have not received my file. Iam 63 years old widow and just fed-up of the response of the staff...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — complaint status pending

 Debde on Jan 17, 2018
Complaint for non delivery of registered post sent to lic of india in kolkata from bahrain on 19th dec 2017 bearing registered number rr[protected]bh is still not delivered (Till date). A complaint was registered on india post portal on 10th january 2018. Complaint number is [protected]. Since 10th jan till today 17th jan the complaint is 'still showing as pending'.
The lic office has shifted to new premise and the updated address is mentioned in the above registered complaint [protected]
The tracking report for the registered letter shows last status as lcao kolkata. No updations after...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — regarding theft of all material from cargo

 Tauheed Ahmad on Jan 17, 2018
I send 2 cargo of 30kg each from saudi arabia, al qassim, buraidah 1. Cp[protected]sa; 2. Cp[protected]sa
By saudi post after 1 month i received the cargo at post office but when i see the cargo it was fully in damaged condition and all expensive material from it removed from one parcel 12kg less and from another 6 kg less total 18 kg material is removed from it. I want my compensation and want to know who do this. Please resolve this issue as soon as possible. I am waiting for your positive response....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — consignment number : eb388604347in - item delivery attempted missent

 amit5929 on Jan 16, 2018
Dear sir,

A consignment as per subject line is undelivered on address at amit rai d 45 jawahar park, deoli road new delhi 110062. I was full day at home to receive this consignment, but no any one visited to my home from indian post and later tracking status shown as per subject.

Please ensure the delivery of this consignment.
Thanking you
Amit rai...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — complaint for product not delivered in time.

 suraj18 on Jan 16, 2018
Complaint against post man odisha district nabarangpur village maidalpur not deliver product in time so that many kind of problem we the face so request please take necessary action by which people problem will solve please take it as serious concern as people from various background staying in our locality and their very closely related to postal service....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — about not delivering the parcel.

 Priyambad on Jan 16, 2018
Sir/madam i got a call on 11/01/18 that i have a parcel from dumka head post office and it will be told that it will be delivered next day. On 12/01/18 a postman came to the address written on the parcel but refused to deliver the parcel by saying that its not the area of his delivery and his behavior is worst of all postmen i had ever met

Still i have not received my parcel...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — our registered post not delivered yet

 Santosh Kumar Bhadani on Jan 14, 2018
Sir our pan card delivered by pan card department dispatched through registered post vide consignment no rm[protected]in on 05/08/2017. But yet that consignment not delivered to me by post office and not give satisfactory answer by post man. So i kindly requested to this department that our consignment why not delivered yet and immediatealy delivered to me....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — regarding appoint a peon

 Habibur Rahman Siddiquee on Jan 12, 2018
In the nagabandha post office under morigaon district of assam no peon at present which the public, school, college. Hospital are fcing more problems. It is known to us that the previous peon sri jayanta kr. Nath transfer from nagabandha to borchala which the public facing more problems. On the other hand the post master is lady which she failing to deliver the letter/ pan card/ postal materials to the the greater interest of public requested to engage a peon at nagabandha post office or stay the transfer order of previous peon jayanta kr. Nath...
Complaint comments  Read comments Complaint category Employees

India Post — retained by customs for unspecified reason - retained

 kati l on Jan 10, 2018
Hi all,

A gift was sent from overseas. However, for the past week the tracking comments indicate "retained by customs for unspecified reason".

Kindly let me know, if i need to contact the customs office? Or will my package be lost?

It would be greatly appreciated, if some one could assist me further!

Consignment number: ey[protected]au
Date: 31/12/2017
Location: mumbai ems

Thank you!...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — non delivery the post office at kochi naval base s. o

 Rajkumar Hariharan on Jan 9, 2018
Dear sir,

1. I am the addressee of the speed post consignment number:
Ek[protected]in (Status attached). The consignment consists my income tax refund cheque. Proof attached.

2. The above mentioned speed post is being returned to the sender (Income tax department, bangaore) by kochi naval base s. O.

3. The delivery address provided is a govt office address, hundreds of couriers are delivered to this addressed fact my wifes it refund was delivered to this addressed. But this post office (At kochi naval base s. O) personnel carelessly omit...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — speed post parcel not received (lost air parcel)

 Deepavyas on Jan 9, 2018
Jdear sirs,

With above reference number my uncle recently sent air parcel from surat, india to london through air mail on 29th november 2017. This parcel has contained very important original land registry documents. Which was supposed to be in london in a week or 15 days, but it has not reached till now. My uncle inquired to the post office mahidhar pura branch surat india numerous times where he posted from. My uncle lodged the complaint to the post office (Complaint reference no. Is [protected]). They have no information for him as to where about this parcel. Recently, he received...
Complaint comments  Read comments [3]Complaint category Other

India Post — retained by delhi customs for unspecified reason

 kazasof on Jan 9, 2018
My two packages that i sent to greece on 28/12/2017 got hold by the customes and what i have to do now to get them going as i paid for? It is all legal what i have inside. What i have to do? In the g. P. O. They saw everything and said it was ok. This is enormous loss for me and i don't know why. Package codes. Cd[protected]in cd[protected]in please help...
Complaint comments  Read comments [1]Complaint category Other

India Post — refused to deliver the parcel, asking for bribe

 gaurav35 on Jan 9, 2018
My name is gaurav bhardwaj and i live in delhi. I recently bought a new scooter and my scooter rc has been dispatched from rohini rto via indian post on 7th december, 2017. My package's tracking no. Is ed[protected]in. I tracked the package online and it is showing that the package has been recived at samaypur, delhi-110042 post office. I went to the post office and there i met my area's postman whose name is mr. Dilbaagh. I asked him to either deliver the package to the address or give it to me right there but he refused to deliver the package and asking for bribe to deliver the package. He was very...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — I had sent a parcel which being received by wrong person

 Ifla jan on Jan 9, 2018
I have sent a parcel with track id no. Ed[protected]in and it is not delivered to right person on my track id status it shows delivered to the person whose name resembles with orginal recipient at post office of sannat nagar 190005 jammu and kashmir and they have not called the person as i have provided the phn no. Of recipient i dont know who have taken the parcel please take any action about this...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — delay and not visit the permanent address by postman

 jasveerkhinda on Jan 8, 2018
I want to inform you that, our area post doesn't visit to the address just call to recievr to pick up his parcel,
2- every time i get my documents aftr 20-25 days time show on website...

3- he take 100 rs for passport delivery

Plz take valid action againt him

Village - dulhapur
Post office-muda galib
Postal code - 262804...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — my speed post not received

 Ramprakash Patel on Jan 8, 2018
Mera speed post delivery nahi hua jo ki date 3-1-18 ko tyoda post office 464334se kiya gaya tha shajapur 465001 ke liye jo aaj date 8-1-18tak nahi pahuch paya very arent hai trac karne par keval tyonda booked hi dikha raha hai tyonda booked office me sampark karne par bataya gaya ki network problem ke karan trac nahi ho paraha hai please please veri arjent.....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — delayed delivery/no update in the tracking status

 Arnav Bora on Jan 8, 2018
This is in reference to my package with consignment number rf[protected]sg.
The package was shipped from hongkong and was to be delivered to me in duliajan (Pin: 786602).

As per the tracking details, the package was received at "kolkata airport sorting office" on 20/12/2017 and then there was no update on it. I raised a complaint #[protected] on your portal on 29/12/2017 and could see an update 30/12/2017. On 01/01/2018 my package was shipped to guwahati but till today it has not reached guwahati, as per the tracking status. Even i emailed to all the possible email ids of indian...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

India Post — postman refuses to deliver my pan card

 sumit5207 on Jan 7, 2018
Postman did not deliver my pan card. Today (7th december at 12:01pm) postman called and ask me to collect pan card from post office, he refuses to deliver my pan card.

Postman name - bhola (Mobile no - [protected])
Registered post consignment no - rm[protected]in

My details-
Sumit kumar
Address-indrapuri sipara, baas taal, patna-800020...
Complaint comments  Read comments Complaint category Banks

India Post — item not delivered non update of status.

 Firazulislam on Jan 6, 2018
My registered parcel numbering rb[protected]sg has reached guwahati rms since the 29 december 2017 but till date i have not received the item nor status has been updated. This is the second time that guwahati rms has failed in prompt delivery of its services to me. The first time i have had to call the customer care people who had very little information about the whereabouts of my parcel. The irresponsibility of guwahati rms in delivering my parcel has put me in undue difficulties as i had to take leave from office some days hoping the parcel would arrive. Kindly look into it immediately and send...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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