India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 3%
Submit a Complaint

India Post Customer Care

Ministry of Communications & Information Technology

Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
India - 110001

Customer Care Phone Numbers and Contacts




+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post related photos (638)

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India Post Complaints & Reviews

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India Post — register post rn950960901in

FROM sri sarvaraya sugars ltd sent to one register post/AD at KALERU NEAR ANGARA POST OFFICE the above register post acknowledgment not received we have tracking india post then display consignment not found
please solve the problem and this issue is legal problem local post office inquiry the above register delivery by angara post office, then acknowledgement not received...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — money demanding

 Melroy Thomas on Jul 13, 2018
Dear sir. I. M handicapped boy from hubli navanagar karnataka 580025 sir I. Get pension from the government every month 1400/- RS This duty post brings its to my house and give me the pension money and he demands me to give him Rs. 50/-each time he give me the pension amount sir this is to much we can give him money every time like this so I need so action on this please sir I. M a handicapped person live on pension money in that I have to give the post man money what will remain for me and if we don't give him he is scolding me with bad word and tell you don't have respect I bring your pension...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — consignment status on Jul 12, 2018
Ithas been more than 2 days since the bag was despatched from BNPL SP Hub I.G.I AIRPORT DELHI to NEW DELHI RS TMO .But there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked. Item consignment no. PP[protected]IN...
Complaint comments  Read comments Complaint category Passport Services

India Post — money order delayed

 shas2808 on Jul 12, 2018
Hello. My consignment no is[protected]. I having sent money through emo from Nerul node 3(pincode - 400706) to NCOF, Kavi Nagar(pincode-201002) on 05/07/2018, an amount of RS 42. I am trying to track details for the same consignment but consignment details not available online on Also money has not been received by the recipient yet. please I want to know the status of my consignment.thanks...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — I haven't got my consignment

 Nikunj Taleja on Jul 11, 2018
There was a parcel on my name which was received in 8th of July and today it's 12 th.. I live in Ranchi and my house is just 3-4 km from the office.. Plz.. The package is important And I need it as soon as possible.. I've live in the area of hehal post office... It's not Good that being a government agency u people offer this kind of service.. Plz make it fast.. I need that package...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Indian Postal Services — non delivery of parcel due to careless work by postal delivery person

 Suresh kr Jha on Jul 11, 2018
Dear Sir/Madam,
SPEED POST NO- EF[protected]IN
This is with reference to your Speed post Tracking no # EF[protected]IN Booked on[protected] i wish to share that the parcel are not received till now dated[protected], and the same showing on web site that attempted to delivery, whenever nobody came on my home for delivery and without trying of delivery the parcel has been returned to origin it is indicate totally careless job by delivery person in the same address many time speed post parcel have already been delivered in past at my home. While my address located at good area at Gandhinagar...
Complaint comments  Read comments Complaint category Government Organizations

India Post — rd matured money transfer

 Shio Prakash Gupta on Jul 10, 2018
My Post office RD is complete. Neither they are giving draft nor opening saving account to transfer the money.

The agent had opened my RD account in Sector 18. Faridabad. I live in Sector 29. Neither post office opening my saving account to transfer the money.

The Post office staff misguiding and harressing from last two weeks and not opening a new saving account in Sec 29 Post office.
Every time either they will say system is not working or come next week.
Then next week asked to come after three days. After three days they will say your account will...
Complaint comments  Read comments Complaint category Government Organizations

India Post — not able to track my parcel through speedpost

 Dixsha Saha on Jul 10, 2018
I am unable to track the speedpost done from Delhi on 22/06/2018 to Gossaigaon Assam 783360. The consignment EQ[protected]IN which was sent from PALAM TMO to NSH Guwahati on 22/06/2018.After reaching Guwahati it will be sent to Gossaigaon P.O. 783360. I even got the message from the bank on 25th that the cheque book has been dispatched and will get it after 12 working days but its more than 15 days today and i cant even track it online. Please help me out....
Complaint comments  Read comments Complaint category Banks

India Post — speed post letter not delivered till date

 Shreya Mudgil on Jul 10, 2018
Speed post letter, posted on 02/07/2018 has not arrived till date, 10/07/2018. It has an important document that I need before my flight tomorrow. I have registered a complaint on the India Post website, with zero action. Complaint no.- [protected].
It was sent from Delhi to Kurukshetra. Any post office helpine I call, does not connect or even ring...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — register letter no.rk974692379in

 RKBhat on Jul 9, 2018
I have posted the above RL on 01.06.2018 to M/s Fashion suiting, Bhilwara-311001. The consignment tracking shows that the letter has reached the destination on 05.06.2018. While it is not showing delivery status, it is showing item received. As such I am not sure whether the letter is delivered. May kindly intimate the status of the article.

S V Ramakrishna Bhat
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — packet not delivered yet to fm university.balasore

 drsushil jbmcr on Jul 9, 2018
My no
TILL YET THE STATUS IS IN ICH BALASORE BUT NOT DELIVERED as 10th is the last date for my application .What I will do ?Since 6th it is in ICH Balasore . This packet was consigned from Bhubaneswar on 5th July counter 2 .But I got astonished that from 6th July no movement is displaying on status. So please.see and resolve this complain by any means
Thanking you...
Complaint comments  Read comments Complaint category Universities

India Post — my parcel is stuck

 Sabnam Ahmed on Jul 9, 2018
My India post parcel comng from kohima with tracking I'd EE46055222IN is stuck in dimapur and no further update after 4 July and another parcel with tracking I'd EK[protected]IN which is coming from banglore is also stuck iits showing dispatching to guwahti on 5th July and after that no further update... Ths packages have live plants inside. Plz help. I m very worried...
Complaint comments  Read comments Complaint category Home & Garden

India Post — non delivery of register letter reg

 Ar.Subramanian on Jul 6, 2018
I could not fill up postal complaint form because in that form service post office&received post office columns are not responding.All consumer nos not responding.Land line nos nobody picks up in ashok nagar post office chennai-83 &south zone /regional offices.No accountability in postal services.It is question for democracy because indian post office should have been more sensitive .No where cell nos &email address could be seen .Today i spend hole day to make this complaint.
My requirement.
I have posted my register letter in k.K. Nagar post office on 29-06-18 to mr sj.Gopi charted...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — non payment of quarterly interest on senior citizen deposit account

 Dsambasivarao on Jul 6, 2018
Sr.ctz.a/c[protected].Interest for quarter ending September 2017 not paid till date.Freequenting post office for last 9 monts.Several representationsweremade to the postmaster visalakshinagar, Visakhapatnam(pincode530043)orally and written but of no avail.I alsomadearepresentation to the superintendent visakhapatnam postal division.I am 74 years old retiree and living on income on investments.Nonreciept of such income causes lot of inconvenience.Irequest you to help me in the matter....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — nsc certificate and sukanya [Resolved]

 raj1011 on Jul 6, 2018
Sir i have purchased nsc certificate at amount 2000 in jairampur (Arunachal pradesh) post office and maturity date of that certificate was 19/01/2018 and like to withdrawal in maharashtra but it is not show online and so no any post office receive that concrete. Second i have open sukannya account in jairampur post office but this account is also not show online and so i have not possible to deposit money in that account. No any post office receive my money but at the time of opening that post master say you have transferred account anywhere in india and such board also print in same post office....
Complaint comments  Read comments Complaint category Other

India Post — speed post tracking

 Ludovico on Jul 5, 2018
Dear postmaster,

I had applied for a new pan card, which was dispatched vide consignment number rm[protected]in on my address on 27th june 2018.
I couldn’t receive the pan card as the address was not locatable. The status of the pan card consignment tracking shows that it was returned to konkan bhavan maharashtra.

Please resend the consignment to address - 610, 6th floor dempo towers, patto centre, panjim – goa – 403001.

Kindly let me know how i resolve the issue promptly....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — no employees working in working hours

 Raavankumar on Jul 4, 2018
Went to deposit money in savings account of post office but there were no employees and telling us to come tommorow morning to provide any services. One single person is in office and telling that others are not here and it is not possible to provide services like providing atm application for post office savings bank account ;depositing money in post office savings bank account...
Complaint comments  Read comments [4]Complaint category Banks

India Post — retention reason : retained by customs for unspecified reason at bom

 kidsouza on Jul 4, 2018
Indian post tracking id: rx[protected]de.

The same is pending with the customs for more than 10 days and i am not able to receive the parcel. No communication is provided by the customs or the indian post. Request to help me in receiving the same at the earliest. The dhl e commerce is delivery agent till bom traking id : [protected]. Request you to provide the information of the parcel so that i can collect the same....
Complaint comments  Read comments [2]Complaint category Airlines

India Post — regarding cashless deals and arrangement of swiping machines in sub post offices

 S S R Ayyangar on Jul 3, 2018
As currency is not available through a t ms make alternative arrangement of allowing cheques, transfer of money for deposits by swiping machines in all post offices including villages without any escape. Small kirana shops are making money transfer by swiping machines, it is very bad by central govt organisations. Telephone bills are also to be included for payment by swiping machines or cheques...
Complaint comments  Read comments Complaint category Credit Cards

India Post — postman misleading statement

 Vanshika Hello on Jul 3, 2018
I am amazed why a postman stated my neighbour wrong words of communicatipn which leaded it to humilation and conflict between two.
His personal intrepretation and words for his incability to deliver may be forced him to say wrong.
I want an action to be taken against him so that he may know wrong or misleading words are nt good for health.
Seeking for reply.
After all he is postman....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

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