India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 4%
Submit a Complaint
3902
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2187
down
975

Phone:
Phone:
up
1007
down
452

Mobile:
Mobile:
up
456
down
256

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
4%
Complaints
3902
Pending
0
Resolved
139
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post Complaints & Reviews

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India Post — item on hold for long time

 amrit9808 on Jan 18, 2019
Someone sent me a parcel and its in custom from long time why its just a parcel and I am willing to pay customs fees whatever the cost, it already delayed please release my parcel to my address, not happy with Indian post, I thought its Indian post but i realize i did big mistake by ordering it from Indian post, still I have some hope on Indian post please release my parcel...
Complaint comments  Read comments Complaint category Laptops / Notebooks

India Post — speed post parcel submitted on 18 dec 2018 is not delivered yet

 santhi kolluru on Jan 18, 2019
I have submitted a speed post parcel on 18 Dec 2018. Its consignment number is EN[protected]IN. Its been a month but parcel is not delivered. I have even lodged complaint for the same. reference number is :[protected]. It is still in pending state.
Neither it is delivered to the destination nor it is returned to my address.
Kindly help in either delivering or returning my parcel....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — employee of post office misbehaved

 Nelagi on Jan 18, 2019
The staff looking after MIS section in Sanjay Nagar post office, Bangalore, Karnataka shouted at me for not getting my passbook postings regularly.From past four months whenever I visited post office for entries in my passbook, they returned me back saying that server is not working.Today when I went get my passbook updated, the staff as well as the postmaster Incharge shouted at me saying that I shouted get my passbook updated regularly.when I told them that they themselves returned me saying that server is not working, they refused to listen .Being a retired employee and having health issues,...
Complaint comments  Read comments Complaint category Government Organizations

India Post — delay in shipment

 Ankit Prusty on Jan 18, 2019
I have sent a document through india post to us having tracking number eo[protected]in since 10 days have been past it has not been delivered kindly expediate the shipment.it been harassing service given by so hyped goverment india post they should bring more efficient in their delivery system than advertising.As goverment organisitaton people have faith on you but due lack of cooperation and illict manner people are losing trust in such organisation .i hope you will take prompt action help me .Looking for postive action from your side.

ankit prusty
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — retained by customs for unspecified reason - no status update

 chbhargava on Jan 17, 2019
My package is stuck at customs (CUSTOM EXAM MUMBAI) for almost 2 weeks. There is no update on this!

======================================
[protected]:10 India, MUMBAI EMS, Record item customs information (Inb), Retention Reason : Retained by customs for unspecified reason
[protected]:10 India, MUMBAI EMS, Record item customs information (Inb), Retention Reason : Retained by customs for unspecified reason
[protected]:24 India, MUMBAI EMS, Send item to customs (Inb)
[protected]:21 India, MUMBAI EMS, Receive item at office of exchange (Inb)
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — my atm emv debit card couldn't reach my address

 Mohammad Aatif Shaikh on Jan 17, 2019
Sir
I am mohammad asif shaikh. I have got the informition that my debit card was dispatched through speed post no.ja[protected]in
But on 14th January 2019 i found that it was delivered to syscom corporation ltd.
So please return my debit card on my adress.its very urgent sir. for this i shall be thanks to you.

Mohammad Asif Shaikh Amir
Gulzarpura ghousiya chowk old city ptc road Akola.444002...
Complaint comments  Read comments [1]Complaint category Credit Cards

India Post — irresponsible behaviour of postman

 Priyanca laxmi on Jan 17, 2019
I was asking the post man who came to deliver the post regarding cheque book of mine which i applied 2 months ago to same address, i was asking him whether there is any other post which is to be delivered to the address he didnt even care my question and also started shouting ... such an irresponsible post man being a public servant he should be answerable to public ... i kindly request u to take action about this...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — delay in delivery to kidima village kohima nagaland 797003

 Mhasikhoto Temi on Jan 17, 2019
Dear sir,
With due respect I would like to state that on 29/12/2018 11.40 I had send a parcel through speed post at govt college of engineering Salem 636011 to the destination Pin 797003 Kidima Village Kohima Nagaland but till date still not delivered. Therefore I request your authority to contact me and resolve the earliest.
There are some urgent document.
Trying to contact the post but the number provided in the weds8te are not valid
Thanking you...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — no delivery updates available.

 Whirl-Don Limbu on Jan 18, 2019
This is to inform - that Consignment ID: AW[protected]IN have no updates on the India Post websites. Actual product delivery date is 16 January as a last, but there seems no updates on the page.
Please help us to access with full information of "Where the package is?".

Therefore kindly take immedeate action on this Consignment/Parcel Delivery Updates.

Thank You....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — non delivery of speed post. address moved' but it is false

 587 on Jan 16, 2019
I had speed posted an article with reference number EU[protected]IN. But
the status shows as ' Not Delivered Addressee moved'. It is incorrect
as the office of ONGC is at the same address but status is showing
something different. The address I typed on speed post is accurate and
you can verify that too.
Also if you want you can verify that ONGC office sits at -(this same
address was written by me too on my speed post)

MBA Basin
Basin Manager
ONGC, 50 Jawahar Lal Nehru Road, Kolkata 700071
(Source-https://www.ongcindia.com/wps/wcm/connect/en/about-ongc/contact-us/our-o...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — parcel did not get delivered

 vine2018 on Jan 16, 2019
A parcel sent from IMPHAL H.O on 11/01/2019 11:30:51 with the consignment number EE[protected]IN has not yet been delivered till this date 16 January 2019.
On the website https://www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.as...
the tracking details stated as Bag Dispatched to NSH NEW DELHI from Palam TMO on 13/01/2019 23:52:18.
I request the concern department to look upon this matter....
Complaint comments  Read comments [1]Complaint category Other

India Post — package stuck in chennai (madras) air

 Shama Fathima on Jan 16, 2019
On 29th December, 2018 the seller shipped my Xiaomi Mi Box S to India, On 4th January The item has been Recieved at Chennai (Madras) AIR. My Expected Delivery was 12th January, 2019 and almost 2 weeks over my Product is still in Chennai (Madras) AIR and not Moving Forward. My Tracking Number is RB[protected]SG. Another point to note that the product is not retained by customs for unspecified reasons. Kindly Deliver it Fast Thank You...
Complaint comments  Read comments Complaint category Computers & Accessories

India Post — parcel delay/not delivered /lost [Resolved]

 Durgendra Singh on Jan 16, 2019
Dear sir/madam,
On 31 december 2018 we send a parcel in ranikhet, chaubati to a customer, but parcel not delivered till date, we also raised a complaint on 9 january 2019, but still same response showing parcel booked, when we are visiting office saying system is not running. Let me know what should do. I want if possible please send parcel on destination otherwise return in my office. Because customer is complains again and again. Hoping a positive response. Thanks...
Complaint comments  Read comments Complaint category Other

India Post — parcel in "transfer from office of exchange from past 6 days"

 Prathamesh K on Jan 16, 2019
My package with tracking number rb[protected]sg is stuck at transfer from office of exchange (Inb). Next stop mumbai foreign post office, india, mumbai air post office since 10th jan 2018.

The package is being imported from aliexpress and contains a lcd display for smartphone.

I've mentioned my contact no. Below my address but still no one contacted me.

The tracking details are as follows:

Source country article type
Singapore letter
Event details for : rb[protected]sg current status : transfer from office of exchange (Inb)
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — complaint about speed post delivery to mumbai

 Swini on Jan 15, 2019
I have taken the speed post delivery service from Indian postal service- Nasik Road RMS on 7/1/19 at 8:50 pm, an important document for delivering some documents to apply for a govt. Job to Mumbai. At the time of payment when I asked then how much time it will take to go to destination, they told 2 working days. After that I was trying to track my parcel but there were no any updates available till 13th Jan. When I call to office to enquire about the online update, they assured me that the parcel may have been reached to it's destination on 10th Jan, also they told me that we have strike on 8th...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — non delivery of international article el409695195in

 Anizha on Jan 15, 2019
Respected sir,
I have registered a complaint against delay in delivering the speed post parcel (Having tracking number el[protected]in) to us. Complaint number is [protected]. I have posted the parcel under speed post category on 28/12/2018. Till now its not delivered and while tracking the parcel it shows the item is bagged from kochin ems (Kerala). After that there is no information on the same. We have contacted various level of officers through telephone and mail. I have received the following replay from the office of chief postmaster general kerala. Please go through the below trail mail...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

India Post — not received my speed post which contains my rc book

 Maya Signapurkar on Jan 15, 2019
My consignment track no ea[protected]in rto had send on 7th january i personally visited virar pist office they said i will receive in 4 to 5 working days still not received called nalasopara pist office they said its not cum to them yet again tried to call virar post office but no reply called customer service spoke to divya over there she says its not showing in system whr as its clearly showing me status tht its still in virar post office can u help me in this plz...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

India Post — registered parcel of credential evaluation report with reference number 3804169 is delaying in delivery to canada

 Parvathy G on Jan 14, 2019
Sender address : wes reference number 3804169
Mahatma gandhi university, priyadarshini hills, kottayam, 686560.

Addresse : world education service,
2 carlton st suite 1400, toronto, on m5b 1j3, canada.

Date of booking: 2nd november, 2018.
Tracking id : rl[protected]in

A registered post sent by the above mentioned address has not reached canada yet. While tracking the item, i got the last status that it has gone air from chennai mail centre. I'm so curious to know further as i need it to reach the mentioned addresse as soon as possible....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post pp119236496in

 Uma Shanker Prasad on Jan 14, 2019
I didn't receive my speed post that was containing my passport. When post man came to deliver it, the family members who resides at my home showed my identity card to deliver it to them as i was gone to office that time. Contacting the post man in post office told me to deliver it there at home and i waited for the post man for 2 days. He didn't come to deliver it and finally on tracking my speed post it says insufficient address to deliver....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — package delayed/stuck

 Karthik Sethuraman on Jan 14, 2019
I had a package sent from the us via dhl who handed it over to india post after germany on 18 dec 2018, with india post tracking number: rx[protected]de. The tacking details updated on the 26 dec 2018 mentions "transfer from office of exchange (Inb)" at location "delhi international mail centre". There are no further updates and i cannot get through to the customer care number on india post website. I don't understand how there could be such a delay of over 18 days (As of today) in today's postal environment without an update or notification....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

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