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India Post Customer Care
Ministry of Communications & Information Technology
| Website: | www.indiapost.gov.in |
Meghdoot Bhawan, Link Road New Delhi New Delhi District Delhi India - 110001 |
Customer Care Phone Numbers and Contacts
Toll-free:
Mobile:
Fax:
Fax:
+91 61 2222 5011
+91 77 1223 3194
Additional info
Regional Contacts
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282
Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838
Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
View More Information... Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011
Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194
Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114
Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275
Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736
Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351
Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036
Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153
Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607
Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500
Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547
Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829
North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034
Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790
Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670
Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151
Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119
Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855
Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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India Post Complaints & Reviews
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India Post — multiple parcels getting stuck in transit | ||
Si Sid1459 on Jun 17, 2019 | ||
These parcels were from china By ali-express using India post. It has been around 3 months since these parcels have been ordered. Seems like they are stuck somewhere in between transit. please look into the matter and resolve the issue as soon as possible. Parcel Tracking ID (given by ali-express) is :- LP[protected] UR[protected]CN LP[protected] UR[protected]CN UR[protected]CN UR[protected]CN UR[protected]CN UR[protected]CN LP[protected]... | ||
 Read comments [3] |  Postal & Delivery Services | |
India Post — unable to track speed post delivery | ||
Ma Manoj Kumar112 on Jun 17, 2019 | ||
I got a message that my new debit card is dispatched on 12062019 through speed post no JA[protected]IN. Whenever I try to track this post showing that unable to get consignment details. Its almost one week over from the day I got this message. I am leaving my town within two weeks. So, please solve this issue as soon as possible. If there are any steps that I can take please let me know.... | ||
| Read comments | Banks | |
India Post — rv916805734cn foreign parcel delayed | ||
Na nairkp on Jun 15, 2019 | ||
Tracking ID RV[protected]CN online tracking shows as on 28th May 2019...no further update even today 15th June shows has been despatched to Bangalore from Kolkatta on 28th May, 2019 ITEM n° RV[protected]CN new search Local Date and Time Country Location Event Type Mail Category Next Office Extra Information 5/21/2019 1:23:00 PM China Receive item from customer (Otb) 5/21/2019 1:42:00 PM China DONGGUAN Receive item at office of exchange (Otb) 5/21/2019 2:10:00 PM China DONGGUAN Insert item into bag (Otb) KOLKATA AIRPORT... | ||
| Read comments [4] | Computer Hardware | |
India Post — courier arrived from united states | ||
Pr PrasadGooner on Jun 14, 2019 | ||
I ordered a laptop from eBay, It was shipped from United States on 28th May against Consignment number CF[protected]US and it reached India long back on 4th of June in Delhi and it was in Delhi for about 6 days got a customs clearance from there after that it was sent to Mumbai and there it has been “RETAINED BY BORDER AGENCY/SECU“ this is what I’m getting right now no reason is specified. I need a reason why it’s on hold as it’s already delayed and my other question is if Delhi customs gave a clearance to that why did Mumbai customs put it on hold ?... | ||
| Read comments [3] | Laptops / Notebooks | |
India Post — product stuck at kolkata foreign lcao for 22 days | ||
Ma Manav Dahiya on Jun 13, 2019 | ||
It's been 22 days and my product stuck at KOLKATA FOREIGN LCAO. No updates on India Post website too. Tracking # RP[protected]CN Can you please look into this issue and arrange the delivery ASAP. I have been trying to reach KOLKATA FOREIGN but they do not have any contact number. Really do not understand how can they keep the product for so many days without any reason. Horrible service... | ||
| Read comments [4] | Postal & Delivery Services | |
India Post — one speed post having reference code eq945872603in | ||
Pr Prerit Ranjan on Jun 13, 2019 | ||
One speed post having reference code EQ[protected]IN dispatched on 4.6.19 to Purnia, Pratap Nagar, Madhubani, Purnia pin code..854301 but not reached till today in spite of several reminders to concerned post office staffs . In fact not tried to trace address excusing insufficient address. I sincerely request you to kindly deliver the document at the earliest. Prem Ranjan C/O TP Keshri Pratap Nagar Madhubani Purnia Pin code..854301 Mobile number..[protected] Email address.. [email protected] | ||
| Read comments [1] | Credit Cards | |
India Post — misplaced parcel | ||
Da Danwayne4951 on Jun 12, 2019 | ||
Dear Concern, I ordered a pair of reading glasses from London and after tracking the article online it has stopped on 6th June as the last date wherein the tracker says that an “unsuccessful delivery attempt” and that the item has been redirected. I have tried calling IGNOU S.O but no one answers the call. I have even tried enquiring from the NSH New Delhi and foreign post office but even they couldn’t locate my item. Item Booking Date-30/05/2019 Tracking Number- LP[protected]GB... | ||
| Read comments [3] | Government Organizations | |
India Post — acknowledgement receipt is not received yet. | ||
Va Vasundhara Enterprises on Jun 12, 2019 | ||
Dear Sir, I am an Adv. Kuldeep Praksh Bonde. R/o Mangilal Plots, Camp Road, Amravati. 444602. I've sent NOTICE to SUBHASH GAWAI BY REGD, POST WITH A/D on the Date of 10th May 2019 at the time of 17:26 min from RL Amravati RMS counter no.2 till now I didn't receive Acknowledgement of that Notice. so please Send me an acknowledgment of Notice Received by SUBHASH GAWAI or not.... | ||
| Read comments | Postal & Delivery Services | |
India Post — my parcel has not got any update from 4 days rb763414921sg | ||
Me Meena Shukla on Jun 12, 2019 | ||
My parcel no. RB[protected]SG is showing edi recieved not updated it since then 6/7/2019 8:21:00 PM Singapore SINGAPORE S06 Insert item into bag (Otb) KOLKATA AIRPORT SORTING OFFICE 6/8/2019 8:55:00 PM Singapore SINGAPORE S06 Send item abroad (EDI-received) A KOLKATA AIRPORT SORTING OFFICE please help me get my parcel soon as possible it hasn't got any update since then i need the parcel ASAP... | ||
| Read comments | Postal & Delivery Services | |
India Post — product delivery problem | ||
Ch Chanchal pramanik on Jun 12, 2019 | ||
My percel return ed back to Chennai. 03 April. track show that Kolkata foreign LCAO incert into bag(otb)c. Chennai airport sorting office. My percel number RY[protected]SG. I bought this 25th January. Dharmatala so attempted delivery. But I was on leave. I went to the post office and saw the percel.but they refused to give it as they have already returned it to the RMS Kolkata. please help me sir... | ||
| Read comments | Electronics & Appliances | |
India Post — delivery of parcel sent from germany via dhl | ||
Mb MBMenon on Jun 12, 2019 | ||
I sent 6 boxes of parcel via the DHL-Germany (24th April 2019) service to be delivered to a Noida Address of my In-Laws. All were perfectly packed boxes containing used stuff which were being transferred to India as part of me moving back to India after 12 years of NRI life. They charged 100EURO/box. I have already received 5 of the boxes and carried it myself home from the post office. All of them completely damaged with most of my books, photo frames broken beyond repair. Even though, I should be granted complete duty-free transfer of my used stuff, the Indian Post has collected already more than... | ||
| Read comments [1] | Postal & Delivery Services | |
India Post — parcel stuck at kolkata foreign lcao | ||
Ro roshan.fernandes on Jun 12, 2019 | ||
Parcel Id 1. RP[protected]CN 2. RP[protected]CN 3. RP[protected]CN 4. RP[protected]CN The most pathetic service ever. My four shipments are stuck in kolkata foreign lcao since[protected]. No update whatsoever after that. No movement. No response from india post twitter handle or any officials of west bengal postal department. Pathetic. Atleast a response would have been highly appreciated. Shame. I know they have immense workload as this being a festive season and there will be huge parcels load but a offical online response would have been a great placebo... | ||
| Read comments | Postal & Delivery Services | |
India Post — passport not delivered due to insufficient address | ||
Av Avdhoot Shimpi on Jun 11, 2019 | ||
My passport was not delivered due to insufficient address even when the address was properly given and verified by the police verification.What should I do to get it delivered? This is the original message sent by the passport seva kendra Passport No. Z5579133 dispatched on 10/06/2019 and can be tracked using Speed Post Tracking No. PP[protected]IN... | ||
| Read comments | Passport Services | |
India Post — delivery missent | ||
Sa Santamaria on Jun 11, 2019 | ||
Sir /mam, I had sent a speed post parcel from Aluva to Hyderabad. And when I tracked my post it was missent and is now at the hyderabad nsh. I would like to deliver it to the right person. I think there was a mistake in the address of the recipient. So I would like to provide the right address below: To, . Ram.G.Nair Email:[email protected] (training student) Asian Sports Centre Badminton, Hyderabad, Telangana (Near to Bandlaguda Time School) Velly View Enclave Bandlaguda Jagir Hanuman Nagar, Rajendra Nagar, Agricultural Research... | ||
| Read comments | Postal & Delivery Services | |
India Post — voter id card not gave by postman pradeep (post office karawal nagar). | ||
Mo MohitMishra515 on Jun 11, 2019 | ||
Respected Sir/Madam, I request you to help me get my wife's voter identity card.My name is Mohit Mishra. And I applied for online voter ID. The voter ID was prepared on March 23, 2019 and I got the number of voter ID card, which is NSF3694866, but so far postman Pradeep, who is from Post Office Karwal Nagar, speaks that I have not received the voter identitiy card. When my father went to the election office, the officer said that on March 29, 2019, the voter's identity card has passed from here. Ask your postman. When I asked the postman, then postman Pradeep ji says... | ||
| Read comments [1] | Other | |
India Post — postman denied to give my pan card | ||
Ra Rahul [email protected] on Jun 10, 2019 | ||
Respected Sir, I Shashi Shekhar Sharma from village Bakraur, police station Bodhgaya, district Gaya, 824231, Bihar, recently got a call from the postman regarding my pan card. A postman named 'Ishwar' living in Bakraur village denied to deliver my pan card on the mentioned Permanent address. Since I was out of City so I told my younger brother to go to him and collect my pan card but postman refused to give him my pan card and he again called me and told me that I am not going to get my pan card without offering him kharcha pani(money). On this I told him that I am going to make... | ||
| Read comments | Postal & Delivery Services | |
India Post — not receiving international parcels | ||
Ta Tanya1986 on Jun 10, 2019 | ||
I am Tanya Madra, staying in sector 23, Gurgaon. I am writing this to inform you that I have been not receiving my international parcels (6 parcels in total) from last 7 months. The branch which delivers the parcel in our area is Palam Vihar branch. Earlier there was no problem, but from the time our area postman had changed I am not getting my parcels. I had informed the same to the post office as well, but no action has been taken yet. I want you kindly look into the matter.... | ||
| Read comments | Postal & Delivery Services | |
India Post — not getting cancer patient pension through money order | ||
Sh shreejithj on Jun 10, 2019 | ||
I as a Cancer patient is receiving an amount of Rs. 1000 every Month. But since last two months (i.e. April & May) I'm not receiving the same. Booking office Chengannur HO & Office of Payment Ala SO Alappuzha(689126) has succefully redirected the outstanding amount to the receiver Post Office Silvassa (396230). But the Silvassa Post Office is not claiming that they have received any amount via Speed Post. Here is my Consignment no.[protected] . So I hereby Requests you to please see to it and Help me out & handover my amount as if as possible. Thank you... | ||
| Read comments | Postal & Delivery Services | |
India Post — order stuck | ||
Sw Swagat Kumar Behera on Jun 9, 2019 | ||
Hello sir, my order has been stuck in Kolkata foreign LCAO for the past 4-5 days and there is no further update .Please do deliver the product very soon as I need them. My tracking number- RB[protected]SG It's showing - Transfer from the office of exchange(inb) from the past 4-5 days and it's not moving . I had ordered it from Aliexpress, Source country being Singapore Please do deliver me quickly 🙏... | ||
| Read comments | Electronics & Appliances | |
India Post — non delivery of a speed post to italy | ||
Me Meera Curam on Jun 8, 2019 | ||
Dear sir I am Bharath Curam and I sent a parcel to my son Arjun Curam residing in Milan, Italy via Speed post, India post. It was booked on 8th March 2019 and was supposed to reach in 2 weeks. Till today it has not reached, even though we have complained none responds to what has happened to the box. It has clothes and dry food items such as powders . I have gone many times to the post office but no response. Please help us to find and get the box back. Regards Bharath Curam... | ||
| Read comments | Government Organizations | |
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