India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 4%
Submit a Complaint
4624
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2384
down
1056

Phone:
Phone:
up
1138
down
490

Mobile:
Mobile:
up
509
down
273

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
4%
Complaints
4624
Pending
0
Resolved
187
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

India Post Complaints & Reviews

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India Post — lazy and careless postmaster

 Mñđp Đhįwľ on Sep 16, 2019
Sir, I'm really upset from the postmaster of my village .. Respected sir, yesterday I visited to his home to take my adar card but I'm informing you with sadness and anger that he didn't took me seriously and was busy in his works . He just told me to go to their second home but one women there said " they don't have "then I agian went to him and he said it is not his work and I came back...I was in anger seriously. respected sir, I request you to take stirct actions against him so that in future nobody like me would suffer .
Thanks sir....
Complaint comments  Read comments Complaint category Neighbours

India Post — not received my parcel since last 20 days from jaipur to gurgaon

 akj01 on Sep 16, 2019
India Post Department is sending a parcel since 26th August 2019 and today is 16th September 2019 (from Jaipur to Gurgaon), they are still clueless on where exactly the parcel is. They FALSELY updated online that the parcel is delivered. But the receiver (I) haven't received any parcel yet. Pathetic services from India Post. When you try to lodge a complaint, customer care disconnects the calls. Finally after several calls & Wasting so much of time, was able to lodge the complaint without any resolution time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — debit card not received

 akku2410 on Sep 15, 2019
I did not receive my debit card.. When i checked the status using track consignment using post website it shows item bagged at kol ap nsh
Please help me as soon as possible... And how can i get my debit card back.
Also attaching the tracking status so that it will be easy for you people to resolve the problem...
Please help me as soon as possible as its urgent..
Thanks and regards...
Complaint comments  Read comments Complaint category Banks

India Post — no online tracking update since 31/08/2019

 Shushovandey on Sep 15, 2019
I have sent two parcels via speed post on 28/08/2019.
I got last tracking update on 31/08/2019. It has been 14 days and i have no idea where my parcels are. I tried to call destination head office that was last mentioned on the tracking website but they won't pickup my calls. After that no whereabouts of those parcels. I want update on those parcels.
Thank you.

Ew[protected]in
Ew[protected]in...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — my usps item departed delhi airport but not delivered to mumbai

 YashBodalkar on Sep 13, 2019
My usps item was supposed to be delivered to mumbai in march of 2019 but it still hasnt been delivered. It says your item departed a transfer airport in indira gandhi intl, delhi, india on march 26, 2019 at 11:33 pm. The item is currently in transit to the destination.

Tracking number is um[protected]us.

Went to the post office they couldnt help...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — not received speed post letter to my house.

 Shekar Nagaraju on Sep 13, 2019
I am not receiving my speed post letter to my home. I have to received my speed post letter from times of india. I have not recieved the letter to me as it was sent back. On dated 26.08.19 one money order has been sent to my home from bangalore, but till date i have not received. Pnr no.[protected]. Please look into the matter. My email id is [protected]@gmail.com...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Speed Post — not received my aadhar card

 sushantkumar bhoyar on Sep 12, 2019
Dear sir/ madam,

I am sushant bhoyar. I applied adhar card. And the card is dispatched sented by india post my consignment no[protected]in. When i tracked my post status in website it shows already delivered to hinganghat s. O (18/06/2019) the postman said to me on one posts are not received on my name. But already delivered to hinganghat s. O it shows. But i can't received my article. So kindly please solve my problem...

Thanks & regard
Sushant bhoyar
Mob.[protected]...
Complaint comments  Read comments Complaint category Other

India Post — courier stuck in dimc new delhi 110002 since 8 days

 amansharma77 on Sep 12, 2019
Hi team,

My courier has a very important product from netherlands. It was received by india post on 5th of september and hasn't moved since then. Please find the tracking id : ru[protected]nl. Its really delayed please look into it.
There is no tracking no from inida post too. If there is any custom duty needed from post side i am ready to pay. But atleast transfer the product....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — non delivery of article speed post

 Dr. Junaid on Sep 11, 2019
The transaction of the article was done on 02 sept 2019 from srinagar kashmir to mumbai. The parcel has not yet been delivered however being a speedpost. The product is a medical product and i need it badly here as i am in tata hospital mumbai for cancer treatment. The speedpost number is ee[protected]in. They ignore even after lodging a complaint......
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — speed post india post parcel in jamdoli so since 6 days

 Ajay_Dhillon on Sep 11, 2019
I have not receive my package. It was sent from delhi on 2/09/19 and it reached jamdoli s. O. On 5/09/19 and it has been 6 days it has not been delivered and stuck there.
Tracking no - - ed[protected]in

Event details for :
Current status : item received
Date time office event
05/09/2019 10:10:46 jamdoli s. O item received
02/09/2019 16:24:21 keshavpuram so item bagged
02/09/2019 15:26:59 keshavpuram so item booked...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

India Post — registration certificate courier related

 Amod Choudhary on Sep 11, 2019
Hi,

We had purchased two wheeler on 19 apr-19 but registration certificate not received till now. Shopkeeper provide me below tracking no. For registration certificate but i have not received yet post office also denied to help they saying we do not have any courier.

Please look into this and help me.

For more info i am attached screenshot of courier status.

Tracking no. Ja[protected]in...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

India Post — package stuck at mumbai foreign post office (office of exchange)

 jobly on Sep 10, 2019
My package with tracking number [cp[protected]qa] is stuck at transfer from office of exchange (Inb). At mumbai foreign post office, next stop ahmedabad sub fgn po, india since 04th september 2019.

The package is being imported from qatar post and contains one pair used cloth (Paint & shirt) for size purpose.

I tried to call india post customer service, but no luck.

Please try to update the system so that i can know where my parcel exactly is.. Thank you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — my letter is in mumbai airport sorting office

 Rakshit Puri on Sep 10, 2019
Dear sir,

I have posted my letter through registered post from amravati to canada and in status it is showing mumbai airport sorting office - item bagged. It was last updated on 07/09/2019. After that it is not updated by indian post. I want to know where is my letter. The tracking number is rm[protected]in. I want to know where is my letter. Its very urgent....
Complaint comments  Read comments Complaint category Airlines

India Post — speed post (el107715282in) not delivered

 Anu1408 on Sep 10, 2019
Dear sir/ madam
My speed post no el[protected]in still not delivered to mentiond address. And this article is received in nsh 1 cbpo delhi on 28/08/19 but not yet delivered to secondrabadh address. It contains important documents. Please kindly return the article if its unable to deliverd the mentioned address. And kindly update the details of this courier. And i also post a complaint online in the speed post cite with complaint number [protected].. But ther is no further information or update about this courier...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — cr925262395sg speed post parcel from singapore to india

 Jasmine Lee on Sep 9, 2019
I refer to consignment note number cr[protected]sg parcel from singapore to india, tracking date on 9 sep 2019 at delhi foreign post office, remarks shown:-
"awaiting presentation to border agency/s", these are just free samples t-shirts to sakya college monks, no one contact about this matter, very dissappointed of their service. Please deliver door to door as soon as possible, much appreciated, thank you....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

India Post — i have lost my recurring deposit passbook and the office is not taking any action

 9897geeta on Sep 9, 2019
I am geeta rana from dalanwala dehradun and i have lost my pass book 1 year ago and informed them on 1september 2019. One year ago i got a serious accident and i could not pay the left amount but still i have 12000 amount in post office but they are not taking action. I have went several times to know the status, but their slow response and rude behaviour made me to write this. And i have still not recovered from the injuries caused by accident and they are calling me everyday....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — i am not getting my posts or letters from my local post office ezhukone, anakottoor post, kollam, kerala.

 Biju Chandapilla Luckose on Sep 7, 2019
Sir, i am regularly not getting my letters or speed posts sent in my address. Every time they do not deliver my letters i have to go and collect my speed posts in person to the post office. On 26 aug 2019 my vehicle rc book was sent through speed post tracking number (El[protected] in) srto kottarakara. My postal address is clear with my phone number on the envelope cover. This time also local post office anakottoor without any intimation to me have sent back my letter telling that addressee cannot be located. I am struggling. I can go and get this from the post office if they give me an intimation...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — transfer from office of exchange (inb) since 3 days

 amansharma7 on Sep 7, 2019
Hi, my courier has reached india, dimc new delhi 110002 with tracking id ru[protected]nl. But i am not able to contact the post services and since 3 days the status is showing as transfer from office of exchange (Inb). I am not able to track or get any confirmation from india post on email or phone. It contains an important item which i need as soon as possible. Please try to look into this.
Regards,
Aman...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

India Post — international speed post not delivered/missing

 Ccrim on Sep 7, 2019
I have an international speedpost parcel being sent to me from uttam nagar, delhi india to glenfield, sydney australia
Tracking id is: ed[protected]in. The item was shipped on 29th august 2019 and was due to be delivered last week, however it has not arrived. The tracking advice has shown as “item dispatched” from uttam nagar s. O. Since 29th august with no further update. I raised a complaint to india post with complaint id [protected], however there is no response on this. Furthermore the sender and i tried to call indiapost to get answer and also reached out on twitter, but still no...
Complaint comments  Read comments Complaint category Postal & Delivery Services

India Post — custom retained international parcel in mumbai for unspecified reasons

 Manish Kurle on Sep 6, 2019
I sent 5 items including 4 mouth organs and 1 fitness tracker through royal mail uk parcel service to an address in indore, india valued at around £150.00.

The item was posted on august 28, 2019 from the uk and today i see the message on indian postal website mentioning that custom retained my parcel for unspecified reason. I have no contact information for relevant customs office. Please help. My phone number is [protected]

Parcel tracking number is lb[protected]gb

I have also uploaded the tracking screenshot for more information.

Thanks,...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

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