Country Club India — Activate expired Holidays

I enrolled as a Member (ID: CCBG16MPCLUB5LB105968) of Country Club by paying a membership of Rs.65, 200 and after that I had paid 2 AMC amount and all inclusive comes around 85K. So far I had utilized only 2 Holidays; due to Covid lockdown and fear of getting infected, I couldn't utilize my 10 Holidays for year 2020 and 2021. I was forced to cancel my Resort booking twice due to the Covid situation. Now they are asking me to pay next year AMC again without allowing me to use my expired Holidays which is really unfair. This is a perfect case of cheating, they first trapped me by getting me enrolled as a Member without revealing the fact that only if I pay the AMC, I can utilize the Holidays. Now they aren't even considering the Covid situation and giving option to utilize the expired Holidays. There is no response to my Emails and their Customer Support number also not working.

-Ashok
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