Country Club India — blue holiday package

I am yogesh chawla, i am not a travel enthusiast and had never bought any type of package from any tour and travel companies because i have always heard ill of them from every person i know but keeping a faith on country club, i purchased holiday package from country club at shipra mall, ghaziabad in 13th of january 2017. I met mr. Nitish there who tricked me in signing the agreement by hurrying me and not giving me an opportunity to go through the agreement. He took advantage of my circumstances as i was in a hurry to attend the lohri function. He who made such luring promises which failed to fulfil themselves.

We were told that all the payment would be made interest free if i used my credit cards. Which was not true at all and till date i am paying it’s emi with heavy interest.
We were also promised rs 5000 worth of food coupons along with a few movie tickets and were provided with two in the beginning, but when i tried to en-cash this offer, i was made to pay for one ticket at the ticket hall as only one of those two worked. It was such an embarrassing moment for us that it is beyond explanation. Just to let you know, mr. Praveen and nitish are aware of this.
Because i had a few trips coming up for london, i went for this package in which i was promised 10 plus extra 3 domestic and international holidays in which i was told that london was included as well.
I tried booking a few nights in london through app/website where there was nothing mentioned about uk holidays. Flabbergasted, i contacted mr. Praveen (Who is supposed to be my relationship manager) gave me mr. Nitish contact. After a lot o[censored]nsuccessful tries, i finally got to speak to him and i told him everything related to my upcoming trip. He assured me that he will get me the best deal from my package which he failed to do so. I requested these details on 3rd of november and till date no response has been made and he has stopped answering my calls as well. How barbaric is this!
It is not only the case with international bookings but with domestic as well. Whenever i have tried to book holidays for jaipur, nainital etc. I always got a delayed response and due to this my holiday period lost every time.
I am being harassed every now and then from your customer care to remind me of yearly maintenance fees despite of the fact that i was promised that amc would be adjusted in the package fees itself. I am facing all these problems and i am always shoved with a new representative to deal with this matter and somehow they try to frustrate us by doing this and making us drop the plans.
I am done with all these false promises from all those new people every-time i try to plan a holiday. I bought a package from country club even after coming across so many people with similar incidents and making a fool of myself as well. I was promised a guaranteed relationship manager who would follow us for every booking and we were assured that there won’t be anything to be done on my part as the relationship manager would visit us for a demo of everything, which is also not done till date!

I would like you to return my money and cancel this useless membership which is good for nothing else, i am sorry to say i will have to approach consumer court.

Yogesh chawla