Country Club India — Cancellation of membership and refund.

To Whom It May Concern,

I am writing to file a formal complaint regarding the inefficient services, poor customer support, and false promises made by your sales manager, Jay Prakash, at Country Club.

I am deeply dissatisfied with the level of service provided by Country Club, particularly concerning the inability to book holidays when required. Despite assurances and promises made by Mr. Jay Prakash during the sales process, the reality of my experience has fallen far short of expectations.

The lack of responsiveness and assistance from your customer support team has only exacerbated the situation. Despite numerous attempts to resolve these issues, I have yet to receive satisfactory solutions.

In light of these ongoing problems and the failure to deliver on the promises made at the time of enrollment, I am left with no choice but to request the cancellation of my membership and a full refund of any fees paid.

I expect prompt action to address this matter and provide me with the necessary steps to initiate the cancellation process and obtain a refund as soon as possible.

Please acknowledge receipt of this complaint and provide confirmation of the actions taken to resolve it.

Sincerely,
Amit Sharma