Country Club India — cancellation of membership required

Prashant.Singh1

Address:

411015

This company is a complete cheat and they are looting their consumers by making false assurances and providing fake benefits which never exist.

They start cheating right from the beginning as they lure the consumers to come and collect free gifts. Upon reaching to the venue they force for attending their presentation post which we can collect our gifts.

I had the same experience and fell prey to this fraud on 8th March 2018.
I have paid Country Club Holidays sum of 2, 55, 000 Rupees for membership of 30 years. However, the benefits and plan that was narrated to me during the presentation does not exist in real. No such information is available in the membership documents as well.

The sales Agent Salman Khan (Pune Branch) @ Pheonix Marketcity East court has duped me with such a big amount. Every statement, every word regarding holidays, benefits, facilities, was a big lie.

They have a strategy of pressurizing to make the payment of membership on the spot, not allowing the consumers to have a little investigation about the company and their services.

I simply request to cancel my membership and refund me in full asap.
I would also request to Consumer Forum to take strict actions against such a fraud company cheating thousands of people on daily basis.

Membership id: CVPU37PCLUB30LB249774

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Country Club India customer support has been notified about the posted complaint.

Jun 27, 2018

Updated by Prashant.Singh1 Just adding for your reference that there are hundreds of others who got cheated as well.
Please refer to the links below:

https://www.mouthshut.com/product-reviews/Country-Club-reviews[protected]

https://www.quora.com/What-is-your-review-of-Country-Club-India

Jun 27, 2018

Updated by Prashant.Singh1 Payment Acknowledgement is attached here:

Jun 27, 2018

Updated by Prashant.Singh1 The benefits offered during presentation are as mentioned below.

Please note that the most of them are completely false and not sure about the rest of them.

1.My package Includes all the national and international properties owned by Country club and other properties through RCI membership.
2. I can use the membership for 365 days a year(season independent)
3. Using the country club membership lifetime for free.

4. 20% and up to 40% allowance in the flight charges (Domestic and international)
5. Free RCI membership by which we can use other resorts/hotel for 3000(Domestic) and 12000(international) – Fixed charge

6. Free accommodation with free breakfast services at Country club owned properties.

7. 25% discount on all the food in the country club restaurant or free cook services.

8. No other charge or Fee in the Country club membership for life time.

9. Free Lifetime membership at Gold Gym & Talwalkar's Gym.

10. There is pickup / drop/ sightseeing free service

11. Using the party hall in country club / country vacation with free of cost (including the electricity, decorations) for 5 times per year.

12. Free passes for the special events that are organized or happening in your clubs.

13. I can use the country club / country vacation cards for my friends or relations with some additional ID proof.

14. Will arrange Birthday /Anniversary Parties for free. (Decoration and Cake @ Country Club)

15. I can get food coupons worth 3000 (Approx) every year.

16.Free Massage Therapy and Jacuzzi services for lifetime.

17. Rent option if we are not using the vacation, the rent will be arranged by country club agents.

18. No need to pay the maintenance charge for the year if the vacations are not used.

19. If I per book the vacation trip before 2 weeks, I can get the free 7 days trip for that year and I can use that for rent or I can extend that to next coming year.

20. While renting the vacation using your agents there is no need to pay the yearly maintenance charge.

21. If I do not use the vacation for particular year, then I can move that days to next year without any charge.
22. If I am not satisfied at any time, I can write a compliant letter to the office where I take the membership and I can cancel the membership at any time.
23. If I do not want to cancel, I can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees.