Country Club India — country club is a fraud company | |||
I have joined in this country club, in august 2018, but still i didn't got the membership cards. It has been 1 year now, i have gone there and spoke with each and everyone in there. They are playing with me like a football, not even they are given some respect to me.in begumpet, hyderabad branch i have joined under the manager name called tarun. When i have joined the manager told me that they are providing the membership with 85000 rupees with 30 years free maintenance in all the country clubs over india + upto 1 lakhs insurance from hdfc + free spa coupons (12) for every year + free infinity access to all other activities and facilities (Swimming pools+gyms+sports+pubs etc.,) in all over country clubs in india + every year 1 week free vacation with in india with free room in a 5 star hotel + free breakfast in that vacation (I have to pay only the taxes of the room and breakfast), if i need lunch and dinner i need to pay full amount. If i want to travel in that vacation like a tour the country club people will arrange a free bus for all the club members with a guide. I told him, that is really nice can you please provide all these thing in a paper with a seal and signature of the club director? He said, sure. But first you need to pay the money then only we can release the agreement. I said, ok. I will pay. And i have paid immediately through my brothers credit card. Then he has given a agreement paper and asked me to sign, and i saw there is maintenance for every year, and there is nothing whatever they told above. What did i have to do, he has showed that paper after i paid. So i begged him to give my money back and he has called his manager and a girl, all three members are convinced me that time. But i have only agreed to take the membership cards when ever they have given the documented proof for the above mentioned facilities, it has been 1 month, 2 months, 3 months but still no response from them but i am continuously calling them and begging them to give my money back. I don't know what to do, but they are giving the reckless responses. So i have mailed everything to their directors and heads, they cut theirs employees 3 months salary for this cause but they did't refund my money. When i go and asked their head naveen (Customer support) he has shown the agreement papers which i have signed by forcefully, and talking only rules. I have explained everything to him but he is talking only rules and he is even asked me to pay this year maintenance. But there is no response form their directors yet, and these people has not giving my money back and still they did't send the membership cards yet. I did't used at least once the club. I really don't know what to do??? Was this information helpful? | |||
Country Club India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
29%
Complaints
1351
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Post your Comment