Address: | Faridabad, Haryana, 121002 |
Website: | www.countryclubindia.net |
I am a new member of the infamous country club but I am deeply pained and anguished at the State of affairs of this infamous club.
i was being called by country club repeatedly to come and collect the free coupons which was issued in our name. We went after several reminders as were not interested much. But we fell prey to the repeated call from country club. In fact, I feel deceived at the turn of events. I was enticed to buy membership of country club by stating that I am entitled for a fully sponsored vacation of 6 nights 7 days from country club as being the last customer of the day and if I enroll in the name of my wife immediately.
Based on the promises made, I went ahead with membership. I was told that the coupons for fully sponsored vacation will come along with my membership kit as country club had completed 25 yrs.
I made the payment subject to the promises made at that time by Mr Ravi dubey.
After some days, I(my wife) had to interact with customer care and I discussed regarding the fully paid holiday offer to which the representative objected stating such an offer is not possible.
I called up Mr Pravin & Ravi who had explained to us the membership details of country club and said to him about the customer care issue to which they said that we will get everything as promised during the time of membership in our membership kit.
Subsequently when I spoke with customer care, the representative changed her stand that there might be such offer.
Finally when I received the offer kit it was without the fully paid holiday offer as promised. I called up Mr ravi but as expected he started changing stand and infact started arguing that there was no such guaranteed offer and it was conditional.
I told ample of times to Mr Pravin and Mr Ravi that I am already under heavy debts and don't want to buy any other thing right now but I bought this membership only because of the fully sponsored holiday offer which I thought was valid reason for going for membership in spite of troubled times but after receiving the kit I feel cheated.
i am planning to lodge a criminal case against the representatives of country club and its higher management for hiring such unscrupulous elements and allowing them to propagate false offers.
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