Country Club India — LIED And CHEATED

I am Rebecca Vanlalhumi from Mizoram India.I live in Manchester UK.We came to Kolkatta for a holiday on March 2014.We went to a shopping mall in Kolkatta where we were asked to fill a form for a lucky draw which was free.The next day I received a call from someone from Country Club.He said i have won a lucky draw which i submit at the mall.He said I will receive a prize of 6 nights and 7 days holiday package with my family to Bangkok.The prize also includes an utensil set and 2 gift voucher from a Spa.We were given an address where we can collect the prize.So we went to collect the prize the next day and met Shiyan a sales representative from country club who told us about all the offers they have for a membership with country club.A 5 year membership which cost Rs.65000 was offered to us with the benefit of 6nights and 7days stay each year in any of their properties or vacation destination in India.Since we live in UK we said we will not register because we will hardly be coming to India.The sales representative told us that we can avail the same offer even if we are in UK because they have many properties and affiliated hotels in London and different part of India.We were then interested in the offer because we will often need to visit London from Manchester and it will be good to have a hotel to stay where we get a discount from Country Club.We joined and we paid Rs 55000 instead of Rs 65000 since the sales representative told us that if we joined at that moment we will get a discount of Rs10, 000. We then went back to Manchester UK and after a month or maybe more we received our card and agrrement letter.In the agreement letter it says we have to pay Rs7000 per year for AMC and also 4500 taxes.We were not told about all those at the times of sale.But then since we got the card and we already registered with them we kept quiet about that.We were happy as long as we could get the benefit in London Hotel as per what Shiyan had told us.Now we wanted to book their hotel in London because we are going there for advance Christmas.I called up Shiyan, I told him to sent me the names of those hotel, he said he will and he did not send me at all.After that he did not pick up my call and replied to my messages.I contacted Amrita through email, who had earlier send me a greetings from Country Club vacations.I asked her about their property.She asked me to contact DAE...and gave me a link to their .I opened the website and it was a different travel agent.I was not told about all this things at the time of sale.I don't see a reason why i should contact DAE when I am signed up with Country Club.I was cheated by Shiyan.He didn't tell me that they did not have any property in London.This is a complete Fraud.They cheated us and took our hard earned money.We were promised what they did not offer.they have no locations showing up in London even when i logged in to Country Club. We have not used any service from them so far after paying Rs 55, 000.So i want my money back.I send an email to Amrita to cancel and refund my money but she did not reply my email at the time of writing this complaint.Please help me get a justice .This company should be banned for cheating many peoples of India.I browsed on the internet about them recently and there were so many complaints and annoyed customer who were also cheated like me.PLEASE GIVE ME JUSTICE. COUNTRY CLUB MEMBER NUMBER : CCKK3V5LB66890 REBECCA VANLALHUMI