Country Club India — membership cancellation country club jp nagar

Address:Country Club JP Nagar Bangalore, 560083

Hi

I am logesh. I have paid rs. 75000 for 5 year membership in country club on 14th november 2019 at jp nagar branch. The amount has been blocked from the credit card. After reading all the reviews and witnessing unreliable, non-stable promises, i badly want to cancel this country club membership.

I have emailed, discussed with the country club representative and contacted the customer care but decline to cancel the membership and nowadays they are not even responding in any means
How is it possible. Please, help me out to get back the amount.
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Country Club India customer support has been notified about the posted complaint.
Dec 11, 2019
Updated by Logesh Prabhu
Attaching the agreement for reference

Complaint comments 

Comments

I am writing to you today on behalf of the membership of COUNTRY CLUB with membership number:- CVKK37FC245594 to request the use of the GYM Facilities of COUNTRY CLUB Kolkata. We took the annual membership & it was valid till December 2018. While taking the membership, it was well informed to your management that we would not be available for 7 months at Kolkata to avail the membership. Country club said that after taking an annual membership, we may use the GYM facilties of country club in any branch of India & asked us to pay the annual charge as a one time payment. An amount of Rs 45000/- was paid on December 2018 to country club Kasba branch. But when we contacted the Gym facility of Country Club Delhi, we got no response from them & when we visited the Gym at Delhi, we were denied access to the Gym. Later, when we informed the same to the Country Club Kolkata, the management said that they would adjust the months & would extend the membership according to the attendance of the member.
Thus when we returned back to Kolkata & visited Country Club Kasba, in the month of November 2018, they said that to adjust the annual membership, we would have to pay Rs.25000/- more so that they can make it a lifetime membership. They did not extend our previous membership after snatching the money with wrongful intentions. We tried to contact them many times but each time they come with different proposal with sole aim of snatching money again again. Now they are asking for Rs.75000/- to make it a lifetime membership.

Hence, we would request the concerned authorities to either return Rs.45000/- on immediate basis to us or extend the annual membership for which we already paid. If not this, then make it a lifetime membership & we will pay Rs.25000/- as said earlier to us.

In all other means, we would be compelled to take help from law against the breach of trust & money theft by Country Club Kasba, Kolkata.

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