| Address: | Kolkata, West Bengal |
We took family lifetime membership with some lacks of rupees 4to 5 years back. It was said that we will get 7 free holidays per year for all the destination listed. For couple of years we paid the maintayance fees too. But when ever we try to book a vavation the representative says booking can not be done due to non availability of accomodation. This time with their booking head of kolkata Ms. Lopamudra banejee's advice only we booked 4 months prior to our travel date. We wanted book their accomodation at manali. Since last 2 months she was saying booking would be confirmed for sure. Now today when i have nearly 1.5 months left to travel, unop follow up from our side, ms. Lopamudra said booking is unsuccessful. It seem its available for a different type of membership. Hence its 4 years at a row we did not get any vacation with country club. Their representative are lying and giving false assurance to people.they are not returning the lacks of rupees they took to serve us. Then their booking head can show such irresponsive behavious its of no doubt the company is unreliable too.
In the light of repeatative failure to offer us service, i request country club to return the amount. Else you will attract legal action and consumer forum case on you.
Regards,
Pragya paramita palit
On behalf of Bijayendra Nath palit
Country club member kolkata Was this information helpful? | 
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