Country Club India — non refund of membership fees on cancellation
Phoenix mall, office no 602, Pune, Maharashtra, India
Roronnie77 on Nov 11, 2019
Dear sir/ madam
Complainant - colonel rohit gupta
Against - country club vacations
Office - pune
Head office - hyderabad
Salespersons - rizwan shiekh[protected], janardan [protected], revathi[protected] (Pune office)
Complaint - non refund of membership fees
Amount - rs 1, 06, 000
Date - 07 july
Description - i had bought a membership for vacations from country club pune office on 07 jul 19. Immediately on payment of money and receipt of membership agreement, i realized that many provisions verbally promised to me are not existing in the agreement. I therefore cancelled the membership on the same day as per clause 27 of membership agreement which allows a cool off period of 10 days. I have contacted the office number of times and have been informed that my request is under process. After 120 days have passed and i have contacted the agency on numerous occasions on tele and through mail, i have not yet received the money.
Resolution - pls refund my money at the earliest as per the agreement
[Nov 11, 2019] Country Club India customer support has been notified about the posted complaint.
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