Country Club India — not fulfilling the promise.

The country club is calling people to their office and offer 5 gifts even if we don't become the member. I have experienced the following wrong doing by them.
1) out of 5 gifts, i was given a resort voucher for few hours, and a rs.50 worth bowl was given which is less that our transport cost and time lost in hearing them. Holiday voucher not given saying printer is not working. A silver coin, movie ticket vanished by them.
2) the security person at the entrance gate is instructed to allow only husband and wife (Couples).
If this is their attitude then how they will treat the members later?
Also many promises they make which are not practical.
This month during their so called 25 years celebration event call, in j. W. Marriott bangalore, i complained to the agent in writing but the company will not bother to change their line of business to cheat people.