Country Club India — service offered

Address:Amrutha castles.., Hyderabad, Andhra Pradesh

One fine morning my wife got a call from a company and they said that you have a got a lucky price of week holiday trip based on lucky withdrawals.
Myself and my wife got there to a cafe, there they were marketing their products.. Myself and my wife never been a tours thought that we book such holidays we will definitely spend time for our family. While at the time of booking we don’t have money itself and still i managed to pay through my friends credit card. So to experience the country club we thought o[censored]sing the free coupon first but before this only we have paid the huge amount of 125000 actual plan for 185000. But to my bad their service is worst. Rooms weren’t clean, taps got rusted, spider webs in room in the place called amrutha castle which is their first property. Trust me even through websites such if you book the same room at the cost of 2200 you will get free breakfast but for the people with membership and annual maintenance payers they have to give breakfast for free.. But it is chargeable in our case. More over i have taken my brother and brothers son with me... He got rashes all over his body after staying there. Even to reach customer care i have to call multiple times. At the time of making payments the marketing guys used to call even at midnight. But no proper service is given. So i dropped mail to customer care asking for refund stating i didn’t like your service please refund the amount back.
But we didn’t got any refund and more over i had hospital expense for my father at that time but no proper response. Mails and proofs are with me..
Was this information helpful?
No (0)
Yes (0)
Country Club India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1352
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information