[Resolved]  Country Club India — Wrong Commitment at the time of sales

Address:New Delhi, Delhi

This is complain, regarding the sales deal between Country Club ( Country Club Representative Mr. Shabhad ) and Sandeep Bushan Pandita done on 30th March, 2014. 1) During the sales, it was mentioned to Sandeep Bushan Pandita that Country Club will open Fitness Center in Select Citywalk in a month's time and now after the sales was done the Country Club representative updated it would take time and no timeline can be provided, whereas Country club will charge full INR 8500 as yearly AMC for Fitness Center as mentainance charge. 2) During the Sales, it was mentioned to Sandeep Bushan Pandita that Country Club will upgrade the Membership to 1BR as and when required with some nominal fee as i am making down payment plan, after the sales was done request to upgrade is not considered and it is being told that it will cost significent amount now to upgrade it. 3) During the Sales, it was mentioned to Sandeep Bushan Pandita that as member Sandeep Bushan Pandita can avail facilities of affiliated clubs in new delhi region, no such information of clubs have been provided. 4) During the Sales, the form provided to Sandeep Bushan Pandita is not filled completely and as per agreement cash out price was not provided. 5) The package which was taken included holidaying, Clubbing, Fitness and Wellness but the sold was wrong as Country Club doesn't have such facilities available in this region or area ( Area of Residence) Also for the facilities which not in the region/locality or near by AMC charge of INR 8500/- would be claimed from Sandeep Bushan Pandita. Overall the Package which was sold was for features like Holidaying, Clubbing, Fitness and Wellness, CCIL membership, and now considering the locations of the clubs and other facilities the package sold is wrong as COuntry CLub doesn't have any facilities in the location where Sandeep Bushan Pandita has residence ( or near by ). Membership id :- CCDL11CLUB30LW18190
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Aug 14, 2020
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
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