Country Club India — Wrong selling n company denies to agree

Address:

New Delhi, Delhi, 110085

I am a member of country club for few months now. I paid 320000 rupees for a membership at rohini city center of 30 years with other complementary offers.

Now since october i have been calling mr. Vishal rai for booking of my dubai all complementary stay n flight. I asked him for end of nov first, then around 15 dec, then around 28 dec, then 15 jan and then for 27 jan. He has been continuously making fool by saying that "yes ok i will get it done". And when the date comes around i keep calling him and in the end he says "please sir tell me some other date this date is not possible" and then stops answering my phone for few days. I have been harassed by him so much from last four months.

And now the 27 is coming near by so he has stopped answering my phone from last one week and has been messaging me that "i m in meeting or i m driving or i can't take the call now call u later" kind of things.

Also the same happened with the amount 15000 dd i was supposed to get. He said "sir i have your dd u come tomorrow i will give u". And when i went there he said sir "our account not available today come tomo" and no tomorrow came till yet. He started saying i will give u cash and then nothing happened till date.

Then i visited there rajouri garden branch on 22nd feb, where i met there head mr. Alam he said to contact mr. Bharat there regional head of delhi. Bharat spoke to me on phone and asked to me come 27 feb to meet him. He said he will take action against vishal rai and will also compensate me. But on 27 feb he did not answer my call. On 1st march he said come on 10 march and i will also call vishal. Now he stopped answering my phone again.

Did i pay so much to country club for being fooled and cheated? I had taken the money from my other family members now how will i pay them back? I was suppose to take them on holidays but now i can't do anything. I was thinking country club is such a old name to be trusted on but now i don't feel that at all. I believe they are just fooling people to make money.

Please get me the booking done or please refund my membership. It's me hard earned money which i don't want to be wasted on this.

Thanks
Sankalp jain