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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
[Resolved] Country Holidays Inn & Suites — Booking
Highly disappointed & horrible experience with this company never wants to recommended to anyone.
I have there membership and I also paid there AMC but still from last 4 month they denied me for booking for 4 times and each n every time they assured me to give better service in next time but next time they have some other silly reasons.
Yesterday there representative called me and asked me to pay AMC and I will process your booking we have rooms and when I said I already paid AMC she said sorry rooms are booked pls try after some time and when I called on their number they said our portal is closed that's why we can't give you booking, I can't understand if there portal is closed how is possible that there hotels are booked and if I agreed to pay AMC again they were ready to gave me booking.
Each n every time they gave some excuses for denied your booking n if all the excuses are failed they said sorry your confirmation is late we can't proceed it.
I can't use my 7 days in last 3 years due to there these silly reasons and false promises. Every time they changed your dates according to them. Totally waste of time and money I want my remaining money back .
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Nov 9, 2023Complaint marked as Resolved
I mark my complaint resolved because team said to me that your I'd is deactivated due to this complaint and once you mark it resolved we will process further for booking, so let's hope for the best.
Country Holidays Inn & Suites customer support has been notified about the posted complaint.