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Country Holidays Inn & Suites Complaints & Reviews

www.countryholidaysinnsuites.com

3.1

Updated: Oct 10, 2024

Complaints 723

Resolved

443

Unresolved

280

Good! Country Holidays Inn & Suites values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Holidays Inn & Suites step up their efforts to fully resolve all complaints 👍

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Country Holidays Inn & Suites

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Huge delay in returning booking amount

Asking for dues

Not providing service after investing in this company

Not providing service after investing

Most useful reviews

fake promises and claims about the gift vouchers

FAKE promises and NO SERVICES

chis is a fraud company.

false commitment, cancellation of membership and refund of money

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

CHIS- Fraud Company Biggest SCAM in Tour And travels

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Fraud done by offer Holidays Hotel Package

No booking provided

CHIS- Fraud Company Biggest SCAM in Tour And travels

Country Holidays Inn & Suites reviews & complaints(723)

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There customer support and sales support is very poor (I don't know that they are bad or they asked to behave like fools). Initially I have paid 1.5 to them and recently again I have paid my 3 AMCs dues out of 5 AMCs amounted 40000Rs in july 2024, there sales representative promised that pay only for 3 AMCs rest you can pay in 2029 and 2030 (extension years) (this conversation is in written in email). Now when I am asking them for reservation...

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Address: plot P1 Block B flat 612 deepganga apartment

Hi,
My name is Seemant Rawat. Membership ID- CHISLD773905.
This company is a total fraud. We have taken membership in 2018 for 10 years. Because of their fraud we have discontinued.
Again, they have approached us with false promise in 2021 and fooled us tsking overall 85 k for next five year of services since 2021.

Surprisingly we did not get as single day facility since 2021 as every time they denied...

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Address: Noida

The company and staff is totally fraud. They are making fool of people by promising fake commitment to provide service. Even after investing huge amount they are still demanding amc of that year even didn't provide the service of already paid 4 year amc Want to sue in consumer court if any other member also going to file then please contact my email is : [protected]@gmail.com. we can file or plan to sue that fraud people & company together...

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My Self, Pareshkumar C. Dave and my wife, Sunita Rani, we have got our membership with CHIS
number CHISSRK[protected] yrs 6N/7D-T1 unit)
We have paid 150000/- One lacs fifty thousand on June 2019.

After that we have approached several times to the CHIS for several service requests but they are always making excuses and asking for more n more money.
Because of Corona pandemic, we could not travel much.br...

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Address: Gurgaon

Hi,

I had booked 2 rooms at Country Inn Bhimtal on 9th June for 27th - 29th June 2024.
Unfortunately due to family mishap, we had to cancel the booking. The booking cancellation was initiated on 19th June, all details were shared and CHIS confirmed 100% refund.

However, we've not received the refund even after 10 days.

CHIS says that the Company Policy is to refund amount in 45 working...

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Address: Noida

CHIS is 100% Fraud co. they take 1 Lakh for membership and approx 10K for AMC but if you ask the booking they have 100% occupancy.

On the name of membership they are doing the Fraud.

There are employees work like theft and try how much money collect in which form.

Even they do not provide a single booking after taking the money....

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I am writing to express my deep dissatisfaction and frustration with the services provided by Country Holiday Inn, specifically regarding my membership and booking experiences.

In 2018, I purchased a membership with Country Holiday Inn for which I paid 70000 INR + GST. Additionally, I have paid three times the Annual Maintenance Charges (AMC) as per the terms of the membership agreement.

Initially, the services...

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Address: Noida

Dear CHIS team,

I am very disappointed that i have not been provided any good services at all which you guys promised. I have been mis sold this package with all the lies by your sales team.

They first took the payment and then gave the contract later so that was very clever move by sales team to trap us. Manipulating us with all the promises made and didn't even give enough time to read contract properly as...

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Dear CHIS team,

I am very disappointed that i have not been provided any good services at all which you guys promised. I have been mis sold this package with all the lies by your sales team.

They first took the payment and then gave the contract later so that was very clever move by sales team to trap us. Manipulating us with all the promises made and didn't even give enough time to read contract properly as...

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Address: Ground Floor , H-17, Block H, Sector 63, Noida, Uttar Pradesh 201301

Dear CHIS Team
I had used the service previously, but their service very bad.
Provided property was very bad (third class )
Membership ID CHISDLSA780120

Thanks Regards
Shashank Gupta
Mob:- [protected] / [protected]...

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Address: Noida

From November onwards we are continuing contacted Chis team through mail and telephonic but as always they are giving excuses every month without any genuine reason firstly in December due to new year excuses and in January they are sold out in February they are full in March they shared only 2 properties from all over india then we choose the one because we don't have any choice but today I received that mail "
Note :- We are hereby...

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Address: Delhi

I am requesting them from November for booking but till now they are giving same excuses we don't have inventory or booking for this specific date( I changed the date/ month of booking 3-4 time due to this issue). Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking in the same month. This is totally scam in contract nowhere mentioned that you cannot take the 2 booking...

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Address: Delhi

I am requesting them from November for booking but till now they are giving same excuses we don't have inventory or booking for this specific date( I changed the date/ month of booking 3-4 time due to this issue). Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking in the same month. This is totally scam in contract nowhere mentioned that you cannot take the 2 booking...

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Address: Delhi

I am requesting them from November for booking but till now they are giving again and again same excuses we don't have inventory or booking for this specific date( I changed the date 3-4 time due to this issue)which I am mentioning from November still they are not giving booking. Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking. This is totally scam in contract...

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Address: Nehru place delhi

We are requesting the CHIS to book my
vacation from November 2023 to till now but till now no response/mail/ call / communication received from the reservation team. Only automated mail we are receiving like will connect with you shortly but it's more than 2 month no one is responsing regarding booking my vacation even after spending my 2.5 lac. They are cheating customer like snatching money by showing fake properties and fake services...

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Our account has been blocked by the company illegally for more than a year and they are not giving back our hard earned money...their team is not responding us for a long time now.

We have written to their CEO (vishal rai) multiple times, but no response on anything from anyone. We are feeling helpless as we lost 80K amount deposited in 2018.

Need urgent help from the complain department on this. Reachable at...

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Address: Noida sector-62

Hotel staff has blocked our account since more than a year now and are not responding to our mails. They have eaten up our hard earned money (80K) which we deposited in 2018 without giving any stay during the tenure.

They have cheated us to the most and we would now want to lodge a compliant against them to claim our money back with interest.

Any other customer facing issues can drop me an email on vishal.[protected]@gmail.com...

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After launching complaint and getting reaction on 23rd December that we can't provide you hotels before 10th of Jan as i have made the payment after confirming from them booked my flights for 1st Jan 2024 and i have take my car and reached there office at sector 63 Noida after meeting with Mr Manoj they committed me that we can't do anything right now but giving you a promise that on Tuesday 26th you will get your booking vouchers but hotels...

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I have made a booking and got confirmation mail that these hotels are available and after confirmation I have book my flight they asked me for payment amc I have made my payment and after receiving payment they stop replying and after 2 days they are saying we don't have availability i already booked flight.
No answer they have fully fake company.
Please don't waste your money they are making fools....

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Country holiday is only a fraud to the people . please dont buy any policy from them, i m exploited by 2 lacs from them . they are doing just and just fraud .
They sent me Maldives without booking hotels and taken money from me.
i spend complete night at airport calling their complete team but no one responded

Now finally i m going for legals....

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