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Country Holidays Inn & Suites Complaints & Reviews

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Last updated Apr 4, 2024
Complaints 714
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Country Holidays Inn & Suites Phone Numbers

Toll free
1800 103 3808
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1800 3000 2701
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+91 12 0499 4070
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Country Holidays Inn & Suites Website

Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints(714)

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S
Sshashankgupta
Apr 4, 2024
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False and fake commitment

Address:Ground Floor , H-17, Block H, Sector 63, Noida, Uttar Pradesh 201301

Dear CHIS Team
I had used the service previously, but their service very bad.
Provided property was very bad (third class )
Membership ID CHISDLSA780120

Thanks Regards
Shashank Gupta
Mob:- [protected] / [protected]...
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Priyannt
from Delhi, Delhi
Mar 9, 2024
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Excuses and excuses

Address:Noida

From November onwards we are continuing contacted Chis team through mail and telephonic but as always they are giving excuses every month without any genuine reason firstly in December due to new year excuses and in January they are sold out in February they are full in March they shared only 2 properties from all over india then we choose the one because we don't have any choice but today I received that mail "
Note :- We are hereby...
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Priyannt
from Delhi, Delhi
Feb 6, 2024
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Booking excuses even after requesting from 3 month continuously.

Address:Delhi

I am requesting them from November for booking but till now they are giving same excuses we don't have inventory or booking for this specific date( I changed the date/ month of booking 3-4 time due to this issue). Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking in the same month. This is totally scam in contract nowhere mentioned that you cannot take the 2 booking...
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Priyannt
from Delhi, Delhi
Feb 6, 2024
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Not booking after taking my money

Address:Delhi

I am requesting them from November for booking but till now they are giving same excuses we don't have inventory or booking for this specific date( I changed the date/ month of booking 3-4 time due to this issue). Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking in the same month. This is totally scam in contract nowhere mentioned that you cannot take the 2 booking...
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Priyannt
from Delhi, Delhi
Jan 31, 2024
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Excuses and excuses

Address:Delhi

I am requesting them from November for booking but till now they are giving again and again same excuses we don't have inventory or booking for this specific date( I changed the date 3-4 time due to this issue)which I am mentioning from November still they are not giving booking. Now the other reason added we are providing you the 1 day booking in this month so not providing you the other mentioning booking. This is totally scam in contract...
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Priyannt
from Delhi, Delhi
Jan 12, 2024
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Not providing service after investing

Address:Nehru place delhi

We are requesting the CHIS to book my
vacation from November 2023 to till now but till now no response/mail/ call / communication received from the reservation team. Only automated mail we are receiving like will connect with you shortly but it's more than 2 month no one is responsing regarding booking my vacation even after spending my 2.5 lac. They are cheating customer like snatching money by showing fake properties and fake services...
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V
vishal.mbm2004
from NOIDA, Uttar Pradesh
Jan 10, 2024
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No Response on our money, account blocked

Our account has been blocked by the company illegally for more than a year and they are not giving back our hard earned money...their team is not responding us for a long time now.

We have written to their CEO (vishal rai) multiple times, but no response on anything from anyone. We are feeling helpless as we lost 80K amount deposited in 2018.

Need urgent help from the complain department on this. Reachable at...
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vishal.mbm2004
from NOIDA, Uttar Pradesh
Dec 27, 2023
Jan 13, 2024
This thread was updated on Jan 13, 2024
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Blocked our account and not giving back money

Address:Noida sector-62

Hotel staff has blocked our account since more than a year now and are not responding to our mails. They have eaten up our hard earned money (80K) which we deposited in 2018 without giving any stay during the tenure.

They have cheated us to the most and we would now want to lodge a compliant against them to claim our money back with interest.

Any other customer facing issues can drop me an email on vishal.[protected]@gmail.com...
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V
Vipul.ddn
Dec 26, 2023
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Cheating company only fraud

After launching complaint and getting reaction on 23rd December that we can't provide you hotels before 10th of Jan as i have made the payment after confirming from them booked my flights for 1st Jan 2024 and i have take my car and reached there office at sector 63 Noida after meeting with Mr Manoj they committed me that we can't do anything right now but giving you a promise that on Tuesday 26th you will get your booking vouchers but hotels...
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Vipul.ddn
Dec 23, 2023
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Fake company fake commitments

I have made a booking and got confirmation mail that these hotels are available and after confirmation I have book my flight they asked me for payment amc I have made my payment and after receiving payment they stop replying and after 2 days they are saying we don't have availability i already booked flight.
No answer they have fully fake company.
Please don't waste your money they are making fools....
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varun sachdeva123
from Bawal, Haryana
Dec 22, 2023
Jan 13, 2024
This thread was updated on Jan 13, 2024
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Fraud and exploitation

Country holiday is only a fraud to the people . please dont buy any policy from them, i m exploited by 2 lacs from them . they are doing just and just fraud .
They sent me Maldives without booking hotels and taken money from me.
i spend complete night at airport calling their complete team but no one responded

Now finally i m going for legals....
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Vipul.ddn
Dec 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for dues

I have chosen this company because of his trust and royalty but every time at the time of booking they are raising issues regarding dues and every time giving offers to clear dues but at the time of booking and making payment there offer is over and asking for more payment also they are asking for payment which i have already done and they don't have even any data for this.
So fake so shameful for a company like this
Name -...
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R
Reenutalwadia
from Gurgaon, Haryana
Dec 13, 2023
Feb 18, 2024
This thread was updated on Feb 18, 2024
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Fraud,cheating,misrepresentation,pursuance of unethical trade practices,deficiency of services,menta trauma

Address:G-02, H 17, Block H, H Block, Sector 63, Noida, Uttar Pradesh 201301

Membership no: CHISND773387

Against Country Holidays Inn and Suites
Regd. Office at 2045/1, 2 Country Holidays Inn & Suites Pvt. Limited Floor, Street No.6, Chuna Mandi, Paharganj, New Delhi-110055, through its Director

Corporate Office at G-02, H 17, Block H, H Block, Sector 63, Noida, Uttar Pradesh 201301

Subject : Appointment and complaint of fraud, cheating, misrepresentation, pursuance...
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S
Suhati
Nov 23, 2023
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Cheater

This is travel company which dont have any location for booking. Daily they are making fool to number of ppls and take membership amount.

I have taken membership 5 years before and they did not given a single booking in these 5 years.

Whenever I ask them booking they dont have any location.

They need a consume court complaint.

I need my full amount back...
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Suhati
Nov 18, 2023
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Fake company

CHIS is fake company. They dont have any hotels. From last year I m asking for booking and they dont have any locations available.

And now when I asking them for booking they are asking for money.

They are greedy person who are asking for only money and they dont give any service for plan I purchased. From last 4 years they did not give any single holiday booking.

Basically they dont have any...
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F
Firdausayed
from Bengaluru, Karnataka
Nov 16, 2023
Feb 18, 2024
This thread was updated on Feb 18, 2024
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Fraud need refund 1Lakh

Address:G-01, H-17, Block H, Sector 63 Rd, H Block, Sector 63, Noida, Uttar Pradesh 201301

I was call by county holidays and travel to a hotel saying I have won a free holiday package. I went their they trap me in all there fake service promise and forced me to take the membership with explaining the details of membership the cost of membership was 1 lakh. I was forced to swipe. This was done in month on March 2023
Later when I ask them to provide me service for stay. They started proving traff hotel of 1500 wherelse I was...
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Aartik206
from Delhi, Delhi
Nov 9, 2023
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Holiday package

It's been almost 3 years since i have trying to reach out to you thru various options, I have not taken any service from you and require refund of my hard earned money.

Taking membership from CHIS has been the biggest mistake of my life, I am hereby requesting you to please refund my entire amount along with interest, at the earliest, because of fraudulent over selling & wrong commitments.

Let me start from...
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Varsha D Sharma
from Ajmer, Rajasthan
Nov 7, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking

Highly disappointed & horrible experience with this company never wants to recommended to anyone.
I have there membership and I also paid there AMC but still from last 4 month they denied me for booking for 4 times and each n every time they assured me to give better service in next time but next time they have some other silly reasons.
Yesterday there representative called me and asked me to pay AMC and I will process your...
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Priyannt
from Delhi, Delhi
Oct 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing service after investing in this company

Dear team
This is regarding the CHIS ( country holidays inn and suites fraud. I had invested the huge amount in this company to become member so that it will be convenient to me when I will go on vacations. In last week I tried to book through chis for my vacations planned in November but they are giving excuses and demanding more money for everything and giving booking as per their convenience I. E. Date location food, not providing...
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Priyannt
from Delhi, Delhi
Oct 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing service after investing

Address:G-02, H 17, Block H, H Block, Sector 63, Noida, Uttar Pradesh 201301 Map of country holidays inn & suites

Dear team
This is regarding the CHIS ( country holidays inn and suites fraud. I had invested the huge amount in this company to become member so that it will be convenient to me when I will go on vacations. In last week I tried to book through chis for my vacations planned in November but they are giving excuses and demanding more money for everything and giving booking as per their convenience I. E. Date location food, not providing...
+1 photos
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