Country Holidays Inn & Suites Complaints & Reviews

After a lot of mails and calls, they give me booking for one night at Ashok Country Resort, Delhi. I got the voucher also. But now when I called Ashok Country Resort and ask confirmation regarding my booking, they denied. They are saying that no such booking is there with them.

Which means now CHIS providing fake vouchers to customers. Wow!!!

They are not providing holiday booking for any location. They dont have any location available.

They are fraud. They dont have any portal to see location availability.

No dates available. No calls picked . No mails reply for location and holiday booking.

They are completely cheater as they ask only money and dont provide any serviceß.

Company is fraud, they have taken full payment and dont have a single location for holidays.

No one picks called for booking. No reply on emails. No cleaity of when we get holidays booking.

I have taken membership for 5 year in 2019 by paying Rs98000. I also paid AMC for 3 years in April 2023. Now I am eligible to take 18 days holiday from them but the reality is, i am not getting a single day's booking from them.
Initially I availed two of my complimentary holidays for which I have to wait 3-4 hours at hotel just to get check-in. Because CHIS never pays the hotel dues. After making lots and lots of calls to them somehow we managed to get access to the hotels.
After that, we could not take any holiday from them as they never takes call, never replies on time. The numbers mentioned in their mail are never working.
Moreover me and my husband were threatened by one of their executive MS. Neha, she said that yes we will only take money from you and no holiday will be provided to you. I have sent mail regarding this to customer care as well as direct to their office but no response.
The company is fraud, looting money from people, makes falls promises and later threatens you .

CHISAKP780391

I am writing to request the immediate cancellation of my membership.When I signed up for this membership, I was promised that I could cancel it at any time without any hassle or penalty. However, this has not been my experience with your company.

I was misled into signing up for this membership without being fully informed of the terms and conditions. I was not made aware that there would be any difficulty in canceling my membership...

I am doing this complaint second time. Because i marked my last complaint resolved because i was again promised by CHIS that i will get booking from the money i paid if i mark my complaint resolved. I feel consumer complaint does not do anything for the complainant it is only the company who connect with complainant if they see their complaint online to improve their image in front of other customers.
This complaint of my is not yet...

My Self, Pareshkumar C. Dave and my wife, Sunita Rani, we have got our membership with CHIS
number CHISSRK[protected] yrs 6N/7D-T1 unit)
We have paid 150000/- One lacs fifty thousand on June 2019.

After that we have approached several times to the CHIS for several service requests but they are always making excuses and asking for more n more money.
Because of Corona pandemic, we could not travel much.
When we are asking for services they are asking for more money. Not even replying to us.
Very pathetic services and just looting money from us.
We have also filed complaint here in this forum but they didnt provided any resolution.

Toll Free no : [protected]
Mobile : +91-[protected], [protected]
Landline :[protected] /[protected]

NO ONE PICKS these numbers / NO revert of mailers

MY ID : GND776965

The Company is not providing me refund of my Rs 10, 000. It's been more than 4 months I have been following up they are providing me fake timelines.

I’m CHIS member with registered mobile number [protected]. I emailed for a reservation, didn’t get the satisfactory response since the time I’m trying to connect you over phone on the below numbers:
Toll-Free no[protected] / [protected]
Mobile : +91-[protected]
Landline;[protected]/70
TRIED EVERY Number several times but no answer.

Is this your customer service???

I, Praveen Singh Bais, along with my wife, purchased a 10-year CHIS membership in November 2020, identified by membership number CHISGND779071.

During the presentation, we were lured by numerous promises regarding the quality of their services and hotels listed in their catalog. However, these promises have proven to be utterly false. Our only experience utilizing their service was booking a subpar standard room in Delhi, which...

We, Monika Yadav and Rajeev Kumar (Residents of Gheesa ki Dhani, Delhi Road, Rewari) are members of Country Holidays Inn and Suites Pvt. Ltd. Our membership number is CHISRW772086 for 30 years with 6 nights and 7 days. We purchased the membership on 9 July, 2017. Our holiday entitlement is valid upto 8 July, 2047 with total purchase price of ₹3, 95, 000/- . But now when we ask for bookings, the employees don't reply the email and answer any call for the past 2 years which causes both mental as well as physical harassment. So, we would like to state that either confirm our booking or return the full payment with interest @24% pa.

My membership number is CHISRW772086 which was told to be valid upto 8th July, 2047. I have tried many times to make bookings but there has always been a negative response from your side. Please inform us about the status of membership and make arrangements of booking accordingly as none of your official is responding properly. Otherwise return our payment with interest ASAP.

I am Saurav, i had purchased a membershio of Country Holidays Inn & Suites ( CHIS ) 7/1/2020 by paying an amount of 1, 80, 000/-, My Membership Id is CHISDL778688, As per the membership I was offered some complimentary services which were valid for 1 year from the purchase date but due to the covid I could not avail any of the complimentary services . After the covid when I asked chis to provide me the freebies they denied for it . Also at...

We buy the membership from them in August 2022 and now we want to use it but they asr not answering my call and not replying on the mail properly.

Looks like you guys are fraud. While selling the membership you guys ensured that we will get best of services but what we actually get is some fake mail id's (as there is no response on those mail ID's), some fake CHIS representatives who are as clueless as whole CHIS is on processes and customer handling.

I took membership in Jan'22, since then i availed services for one time only for 4nights trip, process then also was utter...

Dear Shubhankar,

This is the perfect example of making customer fool, your so called holiday package was sold to me by your representative Mr Rohit Malik and Ms Shikha's team over the commitment that i have to bear the amount of rs-95000 only and interest part of rs 15000 will be returned back to me thru cheque. Which is also a written confirmation from your side over the mail (screen shot attached).

Now I...

I was given membership August 2020. In January I have complaint about the fraud company. I was asked to remove the complaint to get any benefit. Since then neither the complimentary coupons honoured no any contact was done. Now there mobile is also not working nor telephone are being picked. It looks company has disappeared. This not only ruins the hospitality industry, but also this fraud will shake the faith in the industry. Such fraud company should be jailed for life. CHIS is fake company.

We got this contract in 2017 and was mislead by company’s agent that we have to pay 10, 500 rupees only the year we will travel and not every year, since then whenever we contacted the company to get the hotel booked or look up if the hotel we want is available, we were always given silly excuses, sometimes the location was inactive at the time or they cannot give us the dates when we can book as we contacted them too soon, today after...

Again i have been fooled by country holidays reps. Neha mam assured for refund but after resolving my complaint she hasn't responded. This company is totally a scam which divulge in conning the people of country. Please do some needful action against this company. My previous complaints has not been resolved by them. Drag this company to consumer forum. I will also tag this with ministry of home affairs.