Coversdeal — Complaint about order not received twice

I had placed order with coversdeal on 21 February with order ID 1698643 and on 16 July order ID 1719075 ..I had paid for both the order INR 348 each..but still haven't received my order ...have tried numerous ways to reach out to the company through email and phn no. But it doesn't exist...o want my refund as soon as possible.