CrazeNDemand — purchase of sarees of substandard quality

Address:	Mumbai City, Maharashtra, 400057
Website:	crazendemand

I orderd 2 sarees worth total rs.2998 incl. Cod chrgs from https://www.crazendemand.com vide order id 2210/52729 and[protected] dtd 22.10.2018 and received items on 27.10.18 vide awb no.[protected]
Their products as shown in facebook is totally different from what i actually received. They are of very very poor quality material and entirely different from the image shown in their site. It is just not a soft silk material. There is one side colour print the and reverse side plain shiny golden colour which is very horrible. They had mentioned the material as soft silk but it is just a polyster type of material very shiny and substandard. They had said that the it can returned if we are not satistfied with the product. But now that their return policy is not transparent and cannot be done online too. I think they are big fraud.
We request the consumer forum to take note of all the complaints which seems to be similar for all and help us to return the items and get our money refunded. I can see a lot of people have complained about them and their very poor response. So pls take action immediately.
Theys are surely big fraud and refrain them from selling online and block facebook account.... Please take action on them n help us get our money back. Very bad experience