CrazeNDemand — Refund on return of product not received after 1.5 year

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Craze and demand

I recieved this msg from craze n demand after first complaint in consumer complaint. But yet not received any refund even after I return them dress also sending you courier details. Hope you will help us.

Dear Sir/Mam,
I am giving you all procedure in written statement . I hope so after refund procedure complete then please take back your complain against crazendemand.

Procedure For return of product,

1) You have to send back that product to our registered office address that is B/24, First Floor, Shubham Industrial, Saniya Hemad - Kosmada Road, Kosmada, Gujarat 395006.

2) After return courier done, please send us tracking details of return product in our WP no. [protected] . Also send us your order details and bank details ( Acc No, IFSC Code, Acc Holder Name)
3) After Receive your parcel, we will refund your amount to your account in 2 working days.