CrazeNDemand — sent wrong product and denying it

Website:www.crazendemand.com

I Ordered a lehenga online from https://www.crazendemand.com worth ₹ 2000. I recieved a wrong product and notified the company regarding the same. I emailed the company for return request. They claim on their site a reply within 24-48 hours but I didn't get a reply from them for a week. After repeatedly calling their customer care, when I finally got a reply, they denied that the product is theirs and refused to replace/provide refund for the wrong product.
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    CrazeNDemand Phone
    +91 26 1672 1211
    CrazeNDemand Address
    B30, First Floor, Shubham Industries, Saniya Hemad Gam, Surat, Gujarat, India - 395006
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