CrazeNDemand — worst online site and worst customer care - no return

Address:216, Raghuvir Textile Mall, Aai Mata Road, 395010
Website:www.crazendemand.com

Order no.[protected]
Awb no.[protected]
I did online order for traditional soft silk saree worth rs.1549/- and received a third class quality which is of no use to me. It almost looks like a curtain. And worst part is i had ordered this saree for my mom, 's birthday. My mom received the worst gift ever):. I immediately tried calling them on [protected], but it was really hard to reach them. Also tried to contact them through mail but no response. Please see attached photos for reference.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Apr 12, 2019
Updated by anjalikudache
I want a refund for it. Please help me for this.
Apr 12, 2019
Updated by anjalikudache
Order no.[protected]
AWB No.[protected]
I did online order for traditional soft silk saree worth Rs.1549/- and received a third class quality which is of no use to me. It almost looks like a curtain. And worst part is I had ordered this saree for my Mom, 's birthday.My mom received the worst gift ever ): .I immediately tried calling them on [protected], but it was really hard to reach them. Also tried to contact them through mail but no response. Please see attached photos for reference.
I want refund for this. Please help me for the same.
Complaint comments 

Comments

I bought a sari online. But I got a very cheap quality saree. When I contact this company for the return of this cheap saree. They did not pick up my call or reply to emails...
Ruchika Mishra's reply, Sep 11, 2019
Hii did u get ur refund back
Fake website. They send wrong products and don't respond to ur mails and calls. Customer care number is also fake. I am suffering, never buy anything from this site.I have ordered a saree of 1549. Saree is completely different and no one is responding on the given number neither on the mails. I want the refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CrazeNDemand
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    186
    Pending
    0
    Resolved
    3
    CrazeNDemand Phone
    +91 26 1672 1211
    CrazeNDemand Address
    B30, First Floor, Shubham Industries, Saniya Hemad Gam, Surat, Gujarat, India - 395006
    View all CrazeNDemand contact information