CrazeNDemand — wrong product delivered/quality of the product is not as per description given

Address:	B-30,first floor,shubham industries, saniya hemad gam, Surat, Gujarat, 395006
Website:	www.crazendemand.com

I had ordered 1 (One) maroon border kanchipuram style silk saree-cs48 with my order id no.[protected] through www.crazendemand.com on 5.07.2019. The product was worth rs. 1750/-.

Completely wrong product was delivered to me on 9.07.2017. No where it is silk material linen thread work as per the product description. The picture and description of product ordered and product received have been attached with this mail.

I tried to return it but unable to place return order through my id as return link has not been activated.

The no. Given on the site is not a valid no. And there is no response over whatsapp no. I could only mail to the given mail id on the website.
However, further i managed to contact the sub vendor and asked him to provide a valid no. But again i was given the same invalid no.

After sometime i received a call from different no. ([protected]) a lady saying i am speaking from craze n demand. I stated my problem and updated her about my sent mail to the mail id given on website i. E. Enquiry. [protected]@gmail.com

After my conversation with the lady i only got reply through mail that "please note that this is the same stuff received by you which you ordered. So according to the refund and cancellation policy, you can't return this product"

Again i called over the no. ([protected]) many times but there was no response.

I want my rs. 1750/- to be refunded badly as is not any small amount to be wasted.

Please resolve the matter at the earliest.