Credila Financial Services — Change in interest rate after paying processing fee

A sales officer from credila contacted me and helped me for applying for education loan in credila. He said my loan is sanctioned with 10.75% interest and asked me to pay processing fee, which I paid . Now received a sanction letter saying the interest rate is 11.5% which is very disappointing.

They Should have informed the correct interest rate before I paid the processing fee.
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