[Resolved] Credit Information Bureau India [CIBIL] — Amount Debited but Report not Issued

Meghraj1986

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400013
Website:	www.cibil.com

I have repurchased the cibil report on 3rd march 2017 from my login portal, the amount was debited to my credit card but since it is more than 20 days the cibil has not issued my report nor refund. My Transaction id is 015797. I have also made an complaint to cibil several times but no reply. Whenever i call them they asked me to call after sometime as the system is down after looking my number. I have almost called them around 100 times but still the issue was not solve. Also i have send to many mails to them but when i send the first mail i have got a acknowledgement. But another time i haven't received any acknowledgement as they have blocked my email id.

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May 31, 2017

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Credit Information Bureau India [CIBIL] Customer Care's response "Dear Customer,

We regret the inconvenience caused to you. Please reply with the Dispute ID/ Service Request Number which you may have received when you raised the dispute on CIBIL's website. We shall investigate and revert to you shortly.

Regards,
Team CIBIL"