Credit Information Bureau India [CIBIL] — asking for payment twice as it is already done from my side

Website:

www.cibil.com

Dear sir/madam,
Greetings!

Today i. E. 16/09/2018 i have paid rs. 550/- for getting cibil score of bank hdfc and now i wanted to know that score how much i have scored but the link i had visited to check was redirecting again for making the same payment of rs. 550/-. I just confused after seeing such kind of fraudulent offences.

I request you to kindly see the cibil transunion score report and do the needful by taking an appropriate action against this fraud making agencies.

I have got a mail and the written contents are:

Original for recipient

Date: 16/09/2018 invoice no: dtco/18-19/[protected]

Dear mr. Radhey murari shukla,

110 mardapur|saidabad|allahabad,
Allahabad - 221508
Uttar pradesh
Sr number: sco[protected]

Thank you for applying for your score - cibil transunion score and credit information report

We would like to inform you that we have processed your cibil report request. We were not able to generate score on your report due to either of following reasons (Your credit report is attached with this email):

Account information is not available with us
Your report has only enquiries and account information is not available
The last date reported or date closed in your report is older than 24 months for all accounts
Consumer is an ‘authorized’ user for all the accounts in the report
Your invoice is provided below

For 1 time score report

Particular amount (Rs)
Consumer credit information report 100.00
Cibil transunion score 60.00
Convenience fee 306.10
Total taxable value 466.10
Integrated gst @ 18% 83.90
Total amount for score + cir including tax 550.00
Your password protected report is attached with this email. The password to view your cibil report is the first four alphabets of your name in lower case and year of birth.
For e. G.:
If the given name is arun kumar & year of birth is 1985, the password will be arun1985
If the given name is a. Kumar & year of birth is 1985, the password will be akum1985
If the given name is dr arun kumar & year of birth is 1985, the password will be arun1985
Please note that you will need winzip and adobe acrobat reader to view your report.
If you do not have winzip, you can download the free version at http://www.winzip.com/downwz.htm
If you do not have adobe acrobat reader, you can download the free version at http://www.adobe.com/products/acrobat/readstep2.html

Get help to understand your cibil report

If you need assistance with understanding your cibil report, please visit our website:

To read: https://www.cibil.com/resources/docs/understanding-cir-ctc.pdf
To watch: http://www.cibil.com/video-credit-report-meaning

Is your report inaccurate?

If you believe any information in your cibil report is incomplete or inaccurate, please initiate a dispute request at www.cibil.com/dispute. we will liaise with the relevant lender/s in order to help rectify your information. Please note cibil can make changes in the data only once confirmed by the concerned lender.

If you have a question, please quote your cibil report control number - [protected] in your email or while talking to a customer service representative

Always at your service.

Best regards,

Denzil pinto
Dvp commercial finance & taxation

For more information, visit us at www.cibil.com or contact us via:

Email: [protected]@cibil.com
Call:[protected]Monday to friday -10 am to 6 pm)

(Electronically generated. Does not require signature)
This document is classified as : (-) public (-) private (X) internal (-) departmental (-) confidential

*applicable terms & conditions

This facility is being offered on best effort basis and the consumer agrees and acknowledges that cibil will not be responsible for any kind of damage arising directly or indirectly what so ever incurred by the consumer availing this facility.
The consumer if not the addressee should not use this cibil report or any information therein if erroneously received and should destroy the documents immediately.
The consumer agrees and acknowledges that cibil report / any information therein will not be used for any commercial purpose / gain.
The consumer acknowledges that no guarantee or any warranty is given as to completeness and accuracy of the content of the cibil report.
This cibil report is being issued to the consumer on payment of the requisite fees.
Place of supply is same as the consumer address mentioned above on the invoice.
No tax is payable on reverse charge basis.
In the event that the applicable gst rate is increased either in terms of the gst act and/or in case of any adjudication by the competent authority in this regard, then transunion cibil shall be entitled to apply the increased rate as required under applicable law.
This document is classified as : (X) confidential

"the information contained in this electronic message (Including any attachments) is intended for exclusive use of the addressee (S) and may contain some proprietary and/or confidential or privileged information. If by oversight you are not the intended recipient, we request you not to disclose, disseminate, distribute or copy this e-mail to anyone else. Also, please notify the sender immediately and destroy all copies of this message and any attachment (S). Thank you."