[Resolved] Credit Information Bureau India [CIBIL] — Cashbean/paid loans
K
Kombathula Preethi
Jan 3, 2022
Jan 4, 2022
This thread was updated on Jan 4, 2022
My name is kombathula Preethi had an account on cashbean I have paid all my dues but those loans still not closed could you close that loan it's showing in my cibil report as not closed i have registered the account by [protected] number and currently u can contact me on [protected]
I have already consulted your customer service but they are asking for money to do that. Kindly consider this issue
Thank you sir
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Feb 5, 2022
Complaint marked as Resolved
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
Credit Information Bureau India [CIBIL] Customer Care's response Hi,
We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
Verified Support
Jan 04, 2022
Credit Information Bureau India [CIBIL] Customer Care's response Hi,
We wish to inform you that TransUnion CIBIL does not charge any fees to the consumers for Dispute resolution. Changes to the report are made only post approval from the respective banks / financial institutions. We provide you one CIBIL Score and Report without any charge once a year. Kindly visit the following link to obtain your Free Annual TransUnion CIBIL Report https://www.cibil.com/freecreditscore/. You can then proceed with raising dispute. For more queries, you may write to us on: https://ssp.cibil.com/contact-us/validateSr/cd2f3. Further, our Consumer Helpline Number is +[protected] and we are available between 10:00 am to 6:00 pm (Monday to Friday). As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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