Credit Information Bureau India [CIBIL] — Credits on my Name without my knowledge

I'm an average credit card use, i made on time payments moreover I've good credit discipline but from the past 32 days my credit score has changed from 760 to 668 without my knowledge I've checked there are many unknown credits on my name which I actually haven't taken except from TVS that I already closed. I also complained about it but I haven't got any response from their end please look into the issue and solve it as soon as possible.
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    Credit Information Bureau India [CIBIL]
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Credit Information Bureau India [CIBIL] Phone
    +91 22 6140 4300 [Helpline]
    +91 22 6638 4600 [Corp Office]
    Credit Information Bureau India [CIBIL] Address
    Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
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