[Resolved] Credit Information Bureau India [CIBIL] — Dispute ID is CDS[protected]

Ranjit2121

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 400013
Website:	www.cibil.com

Dispute ID is CDS[protected]
SR# 5059371

This is such an inconvenience to me. I have been interacting with CIBIL since last 15 days and the service is pathetic.

First of all, I had to pay CIBIL to get the report for someone’s mistake of linking a false account. Then 95% of the times I get to know that CIBIL server is down and we can’t help you now. Server down for 5 days???? What kind of business are you in?

Unprofessional customer service rep's who has no sense of customer service.

Why do you guys play with customers’ accounts like this?

As per CIBIL customer cares information, dispute was cleared on 6th March 2017 and I had been requesting for an email confirmation but I had failed every single time I had requested them.

I suspect fraud, CIBIL, why make customer pay when the data entry is wrong from your end? Some kind of a revenue making tactics?

I demand refund of all the charges and closure on this case as soon as possible.

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May 27, 2017

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Credit Information Bureau India [CIBIL] Customer Care's response "Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Regards,
Team CIBIL"