[Resolved]  Credit Information Bureau India [CIBIL] — HDFC Loan fully repaid before closure date but still reflecting as due in Cibil report

I had availed a housing loan with HDFC vide loan account number[protected] for Rupees Thirty eight lacs on 8.7.2009 and closed the same account fully ahead of my terms( pre closure) onn31.5.2015. However my CIBIL Score as on 30.7.2020 reflects an outstanding amount of Rs 410143 (Rupees Four lakhs Te Thousand One hundred Forty Three only) . I have got back my mortgage papers also but still why is it reflecting in my CIBIL Report. please remove the same immediately
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Aug 7, 2021
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Jul 30, 2020
Updated by rajagopalan venkatraman
I had availed a housing loan with HDFC vide loan account number[protected] for Rupees Thirty eight lacs on 8.7.2009 and closed the same account fully ahead of my terms( pre closure) onn31.5.2015. However my CIBIL Score as on 30.7.2020 reflects an outstanding amount of Rs 410143 (Rupees Four lakhs Te Thousand One hundred Forty Three only) . I have got back my mortgage papers also but still why is it reflecting in my CIBIL Report. please remove the same immediately

Verified Support
Aug 05, 2020
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,
We understand your concern.Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type.

As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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