[Resolved] Credit Information Bureau India [CIBIL] — Horrible services

Prem darshi284

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110075
Website:	AGAINST CIBIL

Name : prem darshi
Transaction details :transaction information :
Cibil registration id :sco[protected]
Transaction id :[protected]
Date :[protected]:32pm
Amount paid : 1, 200
My email address : [protected]@gmail.com

* i am so frustrated with the services i have received so far, i purchased the score and paid rs1200 as per above details. I did not why system has picked up the wrong date of birth and you asked me to send the kyc document on email which i did on same did on 20.05.16 as per cca. However no response and then i called back and someone advised (Cca) that i need to up lode the document on web link which i did on 02.06.2016. Now since then i have spoken to two person in cc and they advised its going to be in 7 working days.
Now am i receiving this kind of services because i have already paid and you guys don't care?
Its almost a month i paid for services but no response from you all.
I paid 1200 with the intesion of getting my cibil report so that i can find my debt and settle that down.
I am so dissopointed now that i can explain that. I am not positive that this email will be taken care of because i have lost complete faith now.

Thanks
Prem

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Jul 21, 2016

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

Credit Information Bureau India [CIBIL] Customer Care's response Dear Prem Darshi, We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number. We shall revert to you within 2 business days. Regards, CIBIL Consumer Services