[Resolved]  Credit Information Bureau India [CIBIL] — Impacted on my credit score at Moratorium time

I had an Home loan in IDBI bank and was paying the amount regularly at 10th day of every month. But last previous year (2020) in pandemic situation, IDBI bank introduced the moratorium from April 2020 and the EMI amount not debited. It is now impacted on my credit score as its mentioned as late/delayed payment. Could you please correct it ? or let me know if any thing required at my end.

Re: IDBI Home loan -[protected]

Already raised this issue to CIBIL and they replied back that they are not responsible for updating the account details information in CIBIL score until bank confirm

IDBI Bank is not all replying on my credit score issue still now
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Feb 19, 2022
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Credit Information Bureau India [CIBIL] Customer Care's response
Hi, we wish to assure you that your concern is being worked upon, however we are yet to receive a response from the respective Credit Institution. Request your cooperation in the interim. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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