[Resolved] Credit Information Bureau India [CIBIL] — negligence from cibil | |||
I have applied a housing loan in july 2017, but the bank mentioned that my cibil score is 620 hence rejected. But the banks (Credit card / auto loan / personal loan) mentioned in the cibil report do not belong to me, when contacted the banks they say it as mistake by the cibil in updation. I have raised the dispute with details of the accounts that does not belong to me, but there is no response since 51 days even after repeated calling customer care and not rectified so far. The same problem had arised with cibil in march 2016 where cibil issued me wrong report with accounts that doesn’t belong to me but when i made an enquiry from those banks the account belongs to some "nageshwararao" who is from hyderabad in no way related to my name i cannot understand why someone else's transactions are inlcuded in my cibil report, and had cibil score 425 in mar 2016 due to this, then i have raised disputes to rectify the same and those were resolved in 5 days accepting that there was a mistake by the cibil with a mail as shown below; From cibil: "we would like to inform you that we had done an in-depth analysis on the disputes raised by you. The disputed information is separated and will not appear in your cibil report going forward." Then my score was 825 in march 2016. Kindly suggest me to proceed further. Thanks and regards, Kantam nagesh Was this information helpful? | |||
Oct 28, 2017 Complaint marked as Resolved Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint. Verified Support Sep 27, 2017 Credit Information Bureau India [CIBIL] Customer Care's response Hi Kantam, Please provide us with the dispute number to look into this case. Regards, Team TransUnion CIBIL | |||
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+91 22 6140 4300 [Helpline]
+91 22 6638 4600 [Corp Office]
Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
Here is the Dispute Number : CDS[protected]
On 21st September received 13 mails as "Dispute Status Update" saying that "Account removed from the report", but my score has no impact.
Many of the dispute accounts had some issues, I'm not understanding why my score is not changing even after removing those accounts from my account.
Kindly look into it and resolve asap.
Best Regards,
Nagesh