[Resolved] Credit Information Bureau India [CIBIL] — Not getting report even after payment and document upload

asheeshsharmaplp

from Mohali, Punjab

Address:

Kangra, Himachal Pradesh, 176064

I have requested my cibil report on Moday 23 May, 2016. The amount of 550/- INR was paid and also documents are uploaded as asked. I got a mail that we will get back to you in 5 working days. Now, today is June 01, 2016 and still no response from CIBIL. I have written 2 emails on their helpline but no one is responding on even a single email.

I am very fed-up now as I required it for immediate basis but not so. I don't know why they are not responding to emails. Even they have written in email "We will get back to you in 5 working days" today is their 8th or 9th working day but no response at all.

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Jul 18, 2016

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2016

Credit Information Bureau India [CIBIL] Customer Care's response Dear Asheesh Sharma PLP, We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number. We shall revert to you within 2 business days. Regards, CIBIL Consumer Services