Credit Information Bureau India [CIBIL] — payment done but credit score not revered - city 6215

Address:

Anna Salai, 600002

Citi bank cr. Card xx 6215 had a fraudulent international transaction in 2013 (Same date and time card was used in shopper stop and gulf petrol bunk) but i have not travelled abroad in my lifetime. After my complaint citi bank credited the amount, but after three months after analyzing my passport they sent a note that it is proved to be a genuine transaction. But i shared my passport which don't even have any visa stamping. I was ridicules meanwhile my emi of phone was over i also cancelled as i use to get calls and harassment calls from citi bank for clearing the due as their investigation dept has proved that this is a genuine transaction. Latter 2019 i want to take loan citi bank threatened if this is not cleared the cibil score will not reversed. I was badly affected.
I had made the payment as forced by them but after a lot of follow up they gave a noc letter with out any sign or seal and it just having logo of citi bank. I wanted my credit score to get reversed at the earliest as they claim it will take min 3 months to do so.
Kindly get the credit scored reversed.
Cr. Card: [protected]
Last payment: final closure: 16, 049/-