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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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54%
Complaints
1314
Pending
0
Resolved
686
![Credit Information Bureau India [CIBIL] Phone](/img/bn/phone.svg "Credit Information Bureau India [CIBIL] Phone"){kind=small}
+91 22 6140 4300 [Helpline]
+91 22 6638 4600 [Corp Office]
![Credit Information Bureau India [CIBIL] Website](/img/bn/www.svg "Credit Information Bureau India [CIBIL] Website"){kind=small}
![Credit Information Bureau India [CIBIL] Address](/img/bn/location.svg "Credit Information Bureau India [CIBIL] Address"){kind=small}
Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
We understand your concern. Please note that TransUnion CIBIL collates credit histories into CIBIL Credit Information Reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the Credit Information Report without written confirmation from the respective credit institution/s. If you notice any inaccuracy in your CIBIL report, please reach out to us by clicking the following link: https://www.cibil.com/consumer-dispute-resolution.
We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.