Credit Information Bureau India [CIBIL] — service not rendered, nor money refunded

Website:

www.cibil.com

Believing it's a sacrosanct, i applied for 2 cibil reports, and paid 800/-. As soon as amount was paid, their site was not functional.

So i have no password, that's usually comes with registration. Numerous attempts to get userid / password, with tele team, twitter team yielded nothing, surprisingly.

One fine day, i got 1st report, which is full of errors. I tried to raise a dispute reg the same, on their website, but it asks for userid/password, and there everything stops. Using forgot password also did not help.

So i'm left with no report, no user id/ password, nor the money was refunded.

Wondering is this the organisation, every one in the financial world talk about. They have no competence, nor a serving attitude.