[Resolved] Credit Information Bureau India Limited [CIBIL] — No cibil report dispatched or mailed after 8 days. No response to calls and mail | |||||
I have done the transaction to buy the cibil report on 06/04/2016, today is 8th day(I.E, 13/04/2016) and no cibil report has been dispatched or mailed. I'm making so many calls to their customer service but there is no proper responce. I have sent more than 20 mail but no single response has come to me. I lost already 75/- rupees to make calls to their customer service no :[protected] and to purchase 550/-. Total 700/- (Imagine if 1000 people are facing the same problem in this month then 1000*700 = 7, 00, 000/-(Seven lakhs) then per year 7, 00, 000/- * 12 = 84, 00, 000(Eighty four laks) ) Its very hectic to get the proper reply from this cibil company. When i call them customer service person's telling that i will be getting a mail by the end of the day but no single mail and already many 'end of the days' are gone. I think cibil people are least bother about the customer problems. I don't know when they are going to send my cibil report. Regards, Giri [protected] Service request no : 4381315 Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I have received a call from [protected] and asking for my Bank's user id and password details to check the gateway details. I thought this call may be from any suspicious fraudulent so I did not provide any correct details and asked them to call in 10 minutes. So in-between I checked with my bank about this call, they said that do not provide any details and ask them to contact directly to the bank's mail id.
Reply
forgot to mention that this guys are connecting to a IVR system to provide my bank user id and password. While telling orally they will note down and try to log in the bank's website with the provided user id and password.
Dear Customer,
We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number.
We shall revert to you within 2 business days.
Regards,
CIBIL Consumer Services
We regret the inconvenience caused to you. Please provide your name, email ID and CIBIL Registration ID or Transaction ID you may have received while applying for the report on CIBIL’s website. In case you have sent a Demand Draft, please provide us with the DD number.
We shall revert to you within 2 business days.
Regards,
CIBIL Consumer Services
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